Customer service here is absolutely TERRIBLE! We walked in with the intention of ordering food but my friend had gone to the bathroom and I was waiting. While I was waiting a lady who I assume is the owner or manager started asking me “are you going to order something or what?” I was taken aback a little and said I was waiting for my friend. After being rude towards me and taking a look at their food we decided we no longer wanted to eat there. Their food looked like it had been sitting out all day and the place was empty. As we were leaving the same lady said “the bathroom is only for customers and if you aren’t buying anything you aren’t allowed to use the bathroom.” Again she was extremely rude so that really showed us that she is disrespectful and we decided they aren’t worth any of our money.
Atmosphere: 1
Food: 1
Service: 1
Jonas Jonas
I definitely should have seen the signs when I walked into the store and noticed it was completely empty. The chicken was cold, the rice was cold—honestly, it was a pretty disappointing experience!
Atmosphere: 1
Food: 1
Service: 1
Chris Spears
Very good
Atmosphere: 5
Food: 5
Service: 5
Kastou Kastoury
I bought a whole chicken and end up while half a chicken. Please you all should check inside the box before you leave. Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Arian Mohammadi
Amazing spot. Great food, service, and very fresh! I don’t care what anyone else is saying in their poor reviews, but I would recommend this place to any1!!
Atmosphere: 5
Food: 5
Service: 5
Karina Macedo
The food is delicious, the price is fair and the place is clean and organized, the staff is friendly, I will definitely be back 👌🏾
Ty\u0026k shine And Protection
Today was the first day I went to this restaurant, and my impression is great, the place is clean and cozy, the attendant was very friendly and helpful, I went at lunch time 2:40pm December 12, 2024 with my daughter. The food is well seasoned and the portion is good, I bought the chicken promotion with two sides and free soda, I also ordered a salad that was great, I will definitely come back 👍🏽
G Step
Worst food ever, The Chicken smells unsafe and the smell is hard to get rid off after the food cools off, noodles taste like plastic and left overs , and no utensils after ordering carry out in person.....Please do not waste your time or money.
Shadul Islam
The quality of the decline not really sure why. But the staff are always super nice, probably the only reason why I keep going back to them.
Atmosphere: 1
Food: 2
Service: 5
Evandro Tervy
Place was closed, they didn’t say anything on google. Just wasted 30 min of my day.
I went with my friends and boyfriend and we all ate different things, my friends chicken and empanadas, my boyfriend a burrito and me a fried fish. With a bunch of different sides! It was all delicious and we all enjoyed the food. It’s my favorite chicken restaurant ever and the employees were insanely nice, especially the manager who is very friendly who came to ask us about how we were enjoying our food. Everything was delicious and very clean (especially true yuca! Loved it so much!) Everyone should come pay a visit to this place, it’s my favorite chicken restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yucca Fries & French Fries, Whole Fried Fish, Empanada, Fried Fish, Black Beans, Burrito, Fried Rice
Vee C
I went with my friends and boyfriend and we all ate different things, my friends chicken and empanadas, my boyfriend a burrito and me a fried fish. With a bunch of different sides! It was all delicious and we all enjoyed the food. It’s my favorite chicken restaurant ever and the employees were insanely nice, especially the manager who is very friendly who came to ask us about how we were enjoying our food. Everything was delicious and very clean (especially true yuca! Loved it so much!) Everyone should come pay a visit to this place, it’s my favorite chicken restaurant.
I went there once and never came back. The Lomo Saltado was the worst, didn't taste Peruvian and the potatoes were over cook, my friend got a pollo a la brasa and she didn't like it, it was dried, like a chicken saved from the day before. It's a shame. Very glad there are two other Peruvian restaurants where to go in Germantown. Yo soy perucho y conozco mi comida peruana bien, El cocinero no es peruano, ni saber cocinar.
Atmosphere: 2
Food: 1
Service: 2
A S
Very disappointed in this place. I can't review the food because we never got it. Order online didn't go through, when I called to ask about it there was one lady working who did not speak any English. I was hoping they could still make our order by the time we got there. She said over the phone that she had our order ready, but when we got there there was nothing made. She obviously didn't understand what I was asking her on the phone. I went back-and-forth with a manager and got to the point where I told him to give us our money back. It was an hour of back-and-forth when we had somewhere to be to feed six people. They couldn't get our order straight or ready in time. I felt bad for the lady working there because she was working hard to accommodate everyone. They should never have only one employee in the store.We were looking forward to Peruvian chicken. FYI- the sides in the family meals are very small. 16oz each. Makes no sense to have a small container for 6 people. Each side should feed 6 people. The manager tried to accommodate accommodate us after I left the store. He should've done better before making us upset. Never again. We had to pick up pizza in a pinch.
Customer service here is absolutely TERRIBLE! We walked in with the intention of ordering food but my friend had gone to the bathroom and I was waiting. While I was waiting a lady who I assume is the owner or manager started asking me “are you going to order something or what?” I was taken aback a little and said I was waiting for my friend. After being rude towards me and taking a look at their food we decided we no longer wanted to eat there. Their food looked like it had been sitting out all day and the place was empty. As we were leaving the same lady said “the bathroom is only for customers and if you aren’t buying anything you aren’t allowed to use the bathroom.” Again she was extremely rude so that really showed us that she is disrespectful and we decided they aren’t worth any of our money.
Atmosphere: 1
Food: 1
Service: 1
I definitely should have seen the signs when I walked into the store and noticed it was completely empty. The chicken was cold, the rice was cold—honestly, it was a pretty disappointing experience!
Atmosphere: 1
Food: 1
Service: 1
Very good
Atmosphere: 5
Food: 5
Service: 5
I bought a whole chicken and end up while half a chicken. Please you all should check inside the box before you leave. Very disappointing.
Atmosphere: 1
Food: 1
Service: 1
Amazing spot. Great food, service, and very fresh! I don’t care what anyone else is saying in their poor reviews, but I would recommend this place to any1!!
Atmosphere: 5
Food: 5
Service: 5
The food is delicious, the price is fair and the place is clean and organized, the staff is friendly, I will definitely be back 👌🏾
Today was the first day I went to this restaurant, and my impression is great, the place is clean and cozy, the attendant was very friendly and helpful, I went at lunch time 2:40pm December 12, 2024 with my daughter. The food is well seasoned and the portion is good, I bought the chicken promotion with two sides and free soda, I also ordered a salad that was great, I will definitely come back 👍🏽
Worst food ever, The Chicken smells unsafe and the smell is hard to get rid off after the food cools off, noodles taste like plastic and left overs , and no utensils after ordering carry out in person.....Please do not waste your time or money.
The quality of the decline not really sure why. But the staff are always super nice, probably the only reason why I keep going back to them.
Atmosphere: 1
Food: 2
Service: 5
Place was closed, they didn’t say anything on google. Just wasted 30 min of my day.
Restaurantji Recommends
Hella mid chicken and rude owners
Kid-friendliness: They toleratekids
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Fried Rice
I went with my friends and boyfriend and we all ate different things, my friends chicken and empanadas, my boyfriend a burrito and me a fried fish. With a bunch of different sides! It was all delicious and we all enjoyed the food. It’s my favorite chicken restaurant ever and the employees were insanely nice, especially the manager who is very friendly who came to ask us about how we were enjoying our food. Everything was delicious and very clean (especially true yuca! Loved it so much!) Everyone should come pay a visit to this place, it’s my favorite chicken restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yucca Fries & French Fries, Whole Fried Fish, Empanada, Fried Fish, Black Beans, Burrito, Fried Rice
I went with my friends and boyfriend and we all ate different things, my friends chicken and empanadas, my boyfriend a burrito and me a fried fish. With a bunch of different sides! It was all delicious and we all enjoyed the food. It’s my favorite chicken restaurant ever and the employees were insanely nice, especially the manager who is very friendly who came to ask us about how we were enjoying our food. Everything was delicious and very clean (especially true yuca! Loved it so much!) Everyone should come pay a visit to this place, it’s my favorite chicken restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Yucca Fries & French Fries, Whole Fried Fish, Peruvian Empanada, Carne Asada, Fried Fish, Black Beans, Burrito, Empanadas, Fried Rice
I went there once and never came back. The Lomo Saltado was the worst, didn't taste Peruvian and the potatoes were over cook, my friend got a pollo a la brasa and she didn't like it, it was dried, like a chicken saved from the day before. It's a shame. Very glad there are two other Peruvian restaurants where to go in Germantown. Yo soy perucho y conozco mi comida peruana bien, El cocinero no es peruano, ni saber cocinar.
Atmosphere: 2
Food: 1
Service: 2
Very disappointed in this place. I can't review the food because we never got it. Order online didn't go through, when I called to ask about it there was one lady working who did not speak any English. I was hoping they could still make our order by the time we got there. She said over the phone that she had our order ready, but when we got there there was nothing made. She obviously didn't understand what I was asking her on the phone. I went back-and-forth with a manager and got to the point where I told him to give us our money back. It was an hour of back-and-forth when we had somewhere to be to feed six people. They couldn't get our order straight or ready in time. I felt bad for the lady working there because she was working hard to accommodate everyone. They should never have only one employee in the store.We were looking forward to Peruvian chicken. FYI- the sides in the family meals are very small. 16oz each. Makes no sense to have a small container for 6 people. Each side should feed 6 people. The manager tried to accommodate accommodate us after I left the store. He should've done better before making us upset. Never again. We had to pick up pizza in a pinch.
Atmosphere: 1
Food: 1
Service: 1
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