Wendy's

12988 Middlebrook Road, Germantown
(240) 912-4068

Recent Reviews

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Joe Martinez

This location needs to be put on pause for a health and safety inspection. I order food yesterday, and I realized the workers are not wearing gloves no hairnets. All of the workers are sweating profusely, which I know was getting on the food, the amount of attitude and disrespect these employees had last night is completely unacceptable as something needs to be done about it. It’s not OK for this location Food when the manager doesn’t even care about health or safety or food safety if this location is still open by next Tuesday, I will be making sure the health and county is there some more people won’t be getting sick Lawsuit coming your way very soon

Atmosphere: 1

Food: 1

Service: 1

Jamal Turner

Bun was stale. Fries were not good. Food was trash

Atmosphere: 3

Food: 1

Service: 3

Tiara

Went thru the drive thru and this lady Debra told me to pull up to the other door for my food but I didn’t move because I wanted to remind her of the sauces I asked for (which they indeed forgot to add to the bag) she came back to the window rolled her eyes and had an attitude. I immediately asked what’s the problem why do you have an attitude? She said her timer. I don’t care about a timer you are in the customer service industry this type of behavior is unacceptable and to find out she is a MANAGER!! No way this type of person should be running anything!! Her own employees had better customer service than she did. The other lady handled it so well. Debra your MANAGER was very very rude, disrespectful and lacked common sense! You don’t roll your eyes at a customer. I did nothing wrong and did not deserve to be treated that way!! Someone needs to call me and make this right!

S

Just stop by for lunch

Atmosphere: 5

Food: 5

Service: 4

Shua Washington

Good place for a quick bite..

Atmosphere: 5

Food: 5

Service: 5

James Lunn

It is Wendy’s, it is just what it is supposed to be. Good burgers and fast service. If I could bring myself to give five stars to a fast food drive thru they would have it. But in the end it is a fast food drive thru, still they nailed it.

Atmosphere: 4

Food: 4

Service: 4

John Krauklis

As expected. Good burger

Charles Lawson

Their salads are very good and a good size portion for the price.

Atmosphere: 4

Food: 5

Service: 4

John Von Rinteln

I believe Wendy's has the best chocolate frosty/ milkshake and double cheese burger 🍔 😋 👌

Oneta Howard

SHUT THIS PLACE DOWN FOR GOOD!!!

Atmosphere: 1

Service: 1

Frank DeSando

This place NEVER gets our order right. I continually ask for spicy nuggets and I usually have to return them because they give us the wrong item (regular nuggets rather than spicy nuggets). For as expensive as they are, their quality is sub par. Truly disappointing.

Atmosphere: 2

Food: 2

Service: 2

Nurse Schaun

I ordered several things to the drive-through and when I got to the window, I realize that I forgot to order something for one of my grandchildren. I asked the girl at the drive-through could she add on a hamburger and she told me no! She said that the line was too long to add anything and she was not gonna add the burger on, I said are you serious and she said yes I can't add it on. Boy was furious.

Atmosphere: 3

Food: 3

Service: 1

Ricardo Gómez Callejas

Frosty arw the best!!!

Atmosphere: 4

Food: 5

Service: 4

Rachel

food was fine, but they overcharged my credit card in the drive thru. Large fries and a large drink said $3.81 at the window, but didn't realize until later that they charged my card $8.56. Tried to call and dispute like 30 minutes later but no one picked up :( Don't want to seem petty about 5 bucks but something seems sketchy here

Atmosphere: 3

Food: 3

Service: 1

Amber

My burger was literally rancid. I had to spit it out immediately it was that awful.

Atmosphere: 2

Food: 1

Service: 2

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