Wingstop
13044 Middlebrook Road #190, Germantown
(240) 261-4098
Recent Reviews
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It takes a long time to make the orders
Atmosphere: 3
Food: 4
Service: 2
I came in on 8/29 and it was BUSY. I felt so bad for the gentleman that was running the front all on his own. Very unfair for him not to have had any support. Even in that situation he ran the front, the huge amount of Uber eats/doordash orders, online orders and everything else that came up like soda machine needing to be refilled , extra requests and more. He did a great job while maintaining his cool with everything that was going on. That man deserves a raise and Wingstop should be ashamed to have him alone not just on a Friday night but the Friday night of Labor Day weekend. If i was him I would have walked out.
Atmosphere: 3
Food: 5
Service: 5
the manager is super rude and unhelpful. I made several orders that had mistakes and she didn’t make any effort to resolve them. I think her name is Jerry. I’ve also seen her been extremely rude to her own staff. Shes detrimental to this establishment and this would otherwise be a great restaurant.
Atmosphere: 1
Food: 1
Service: 1
The food is amazing me and my friend got fries 2 drinks and 2 chicken sandwiches for 2 dollars after doing a survey!!!
Atmosphere: 5
Food: 5
Service: 5
Great location
Atmosphere: 5
Food: 5
Service: 5
**update**
06-01-2025 : OK I know I said they don’t understand English well now I can verify that they don’t know how to read English. I tried putting an order through the app and they botched it 🤦🏽♂️🤷🏽♂️ the manager gotta do a better job of hiring people
Worst customer server. They don’t pay attention when you are placing your order so make sure to treat them like 5 year olds and repeat your order back to them three times or they just don’t understand English. Do a better job Wingstop. Makes no sense why I would have to pay for my two ranch sauces when y’all screw up my order. Especially if I have to drive back to y’all 15min.
African American lady working today was absolutely rude to me and all the customers today. I will not be coming back!!
Cashier was a straight up ass lol, on her phone the whole time, air pods in with music blaring, got our order wrong, dropped our food on the counter, very passive aggressive. I don't expect much from Wingstop but Jesus Christ guys step it up a bit 😭
Food was great :)
Deep fried frozen foods? Or fresh ingredients??
Wings are always on point. Wingstop is getting overly expensive but if you find a good deal on their app, it's worth it
Restaurantji Recommends
My first time here…. Came in during my lunch break and ordered a 6 pc combo. The wings were fried hard which I love. I hate mushy wings. And it came out fast. I went around 1:35pm. Based off the reviews maybe it’s best not to order online but I had a good first experience today.
I have ordered here so many times over the years. And the food is so inconsistent. I literally just spent $75+ on an UberEats order and, to my surprise, there were literally ZERO dressings in the order. Mind you, you have to pay for their dipping sauces. Now, why in the world would we want to eat all of these wings without any of our paid-for dipping sauces??? And, because we ordered through UberEats, our only option was a “refund” which equated to about $5. Now I have $75 worth of wings (and veggie sticks) with no dipping sauces - and let’s be real, people only order these wings for the ranch or blue cheese. And I won’t even get into the fact that half of the boneless wings are falling apart and don’t have any breading??? So, not only am I disappointed, but now I’m hangry and broke. *sobs* :(
At around 1:30 PM on 13APR2025 my wife ordered Wingstop. Ive had my fair share of Wingstop, BDubz, ETC. but I had to post this to give a shoutout to whoever made my tenders. First time in a long time ive actually enjoyed my food with no complaints. Perfectly cooked and just crunchy enough. I didnt even need a knife, the plastic fork cut the tenders just by stabbing them. Hope whoever was in the kitchen reads this and knows they did a good job!
Worst customer service ever! Half the food I ordered wasn’t in the bag. Then they made me wait another 30 mins to make the food they forgot in the first place. The soda machine work either.
Great wings and nice staff
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