They microwave lettuce here like it owns them money. I want to go off bc I'm hungry so instead I'll say this...the people making the food are not the brightest bunch, they should NOT be trusted with anything you put in your mouth for nourishment. They do not have the mental capacity to do the simplest tasks of melting cheese on a burger or not microwaving lettuce. This is based on an almost monthly experience, don't waste your time, take that extra 7 mins to go to the Ritchie Hwy location where they actually work with common sense while avoiding food poisoning for their pay checks instead of exist, microwave lettuce and re-use hours-old food to feed people. I hope they close and no one there is offered severance or another job working on the food industry. I hope every time they spend money for cooked food, it comes out old, stinky and inedible and no refund.
Atmosphere: 2
Food: 1
Service: 2
Timothy paul
Friendly fast service at the drive through. Bacon king burger was hot & the cheese gooey & melted. Fresh hot fries & reasonably fresh chicken fries. Keep serving it up like that, & I'll continue to come back.
Food: 5
Service: 5
sc su
* * * * INEPT * * * * today, approx dinner time, the guy at the drive thru speaker just couldn't understand a very simple order, despite my re-telling it 3x. When I got up to him in-person at the payment window, comm communication was worse, even after my saying it again 3x more. When I drove to the 2nd window for pickup, I noticed the receipt was still incorrect for what I ordered. This other guy yelled back to the 1st guy correcting it. I get the order home, and almost everything is still wrong!!!! Modern generation just cannot comprehend english or what?
Service: 1
daniel larson
just had a plain double whopper with cheese and 16 nuggets the whopper was amazing - the worker Malaysia asked me what sauces I wanted and I told her she puts them in my bag I go walk away for a second and she takes my sauces out my bag that’s very disgusting why are you putting ur hands inside someone’s bag unless ur putting food in it Very rude 16 nuggets is 4 sauces why put them in bag and take them away didn’t notice till I got home
Atmosphere: 1
Food: 5
Service: 1
Sarah Harrison
All of the employees are out back smoking, no one was inside to take any orders
Atmosphere: 1
Service: 1
ASA SAN
Food is ok, idk WHY it takes EVERY BIT of almost 20 minutes for a meal. And the employees always have an attitude.
Atmosphere: 3
Food: 4
Service: 1
ThaPokéstopPapí
Just recently moved into the Glen Burnie area, right across the street from this location. Decided to give this BK a try specifically since I had never been...
Expectations were exceeded! Arrived here at 4:30 on a Wednesday afternoon just before the dinner rush, and had an all-around great experience. Drive-thru wait time was relatively speedy, my order of a Bacon King and large fries came out piping hot, order was correct, and food was delicious.
Will have to fight alot of temptation from now on by having a solid BK right across the street two minutes away from where I live! But can confidently say that I absolutely look forward to becoming a satisfied returning customer.
Atmosphere: 5
Food: 5
Service: 5
D. Edwards
Order incorrect and food was cold. Found out when I got home. Never again.
Atmosphere: 2
Food: 1
Service: 1
NB
Rude staff ! The person at the first window, Michael, taking money couldn’t even be bothered to say hello or anything . Literally just put his hand out for the money, even after I said hello. I won’t be back ! Food was barely warm.
Atmosphere: 1
Food: 2
Service: 1
Emily Markulis
Every time I've been here the lines have been absurdly long (usually at the drive-thru, but inside as well). Seems seriously understaffed.
I am never coming back to this burger king anymore. I am by far greatly astonished how the manager of this burger king has the worst hospitality for the guests. I am told by the "manager", which has NO NAME because the front attendant does not want me to know her name when I asked her that, I am suppose to be the one that has to tell the cashier that takes the order from the drive through that I don't want cheese in my whopper and whatever I don't want. Pretty much I need to instruct the cashier. Well, if she was not in a hurry to clear the whole drive through, NONE OF THIS ISSUE WOULD HAVE HAD HAPPEN. Cheese is an easy upsell and I usually prefer cheese. How was I suppose to even add what I want if she was in a rush. Better yet, the manager told me if I want cheese, its "60" cents, CASH. Where am I suppose to grab 60 cents from? I understand its rush hour or matter of fact it wasn't really that busy just a drive through with probably 3-4 cars max. Its not about the money but your attitude. Don't work there just to collect a paycheck. I am pretty sure someone out there can have more calm and collective attitude and a can do attitude. Keep the 11$ because you did not even offer me a refund. I don't want my food nor do I want my money back. I know that I wont make an impact since I am only 1 customer. But at least if you do read this MISS MANAGER, you can adjust your attitude.
Atmosphere: 1
Food: 1
Service: 1
Tina perry
If I could leave no stars I would since these people are so slow and have no care that people are on a time limit for there lunch break!!!! 10 mins for a bacon cheese burger and a value fry then to top it off my bag sat ready for 3 mins before someone even handed it to me.
Atmosphere: 1
Food: 1
Service: 1
Diana Gore
I spent 10 minutes in the store waiting for my order,it was cold and I had to ask for it because I was late for work. Another customer that ordered after me, got their order first. The store was a mess,the staff was disorganized and no one acknowledged me, after I asked for my order the lady bagged it and just set the bag on the counter and said Nothing!! I had to ask for my drink and was given unsweet tea, I ordered sweet tea. I will never visit this location again.
Atmosphere: 1
Food: 1
Service: 1
Kevin Jones
I love this location courteous staff very clean inside 7/20/24
They microwave lettuce here like it owns them money. I want to go off bc I'm hungry so instead I'll say this...the people making the food are not the brightest bunch, they should NOT be trusted with anything you put in your mouth for nourishment. They do not have the mental capacity to do the simplest tasks of melting cheese on a burger or not microwaving lettuce. This is based on an almost monthly experience, don't waste your time, take that extra 7 mins to go to the Ritchie Hwy location where they actually work with common sense while avoiding food poisoning for their pay checks instead of exist, microwave lettuce and re-use hours-old food to feed people. I hope they close and no one there is offered severance or another job working on the food industry. I hope every time they spend money for cooked food, it comes out old, stinky and inedible and no refund.
Atmosphere: 2
Food: 1
Service: 2
Friendly fast service at the drive through. Bacon king burger was hot & the cheese gooey & melted. Fresh hot fries & reasonably fresh chicken fries. Keep serving it up like that, & I'll continue to come back.
Food: 5
Service: 5
* * * * INEPT * * * *
today, approx dinner time, the guy at the drive thru speaker just couldn't understand a very simple order, despite my re-telling it 3x. When I got up to him in-person at the payment window, comm communication was worse, even after my saying it again 3x more. When I drove to the 2nd window for pickup, I noticed the receipt was still incorrect for what I ordered. This other guy yelled back to the 1st guy correcting it. I get the order home, and almost everything is still wrong!!!! Modern generation just cannot comprehend english or what?
Service: 1
just had a plain double whopper with cheese and 16 nuggets the whopper was amazing - the worker Malaysia asked me what sauces I wanted and I told her she puts them in my bag I go walk away for a second and she takes my sauces out my bag that’s very disgusting why are you putting ur hands inside someone’s bag unless ur putting food in it Very rude 16 nuggets is 4 sauces why put them in bag and take them away didn’t notice till I got home
Atmosphere: 1
Food: 5
Service: 1
All of the employees are out back smoking, no one was inside to take any orders
Atmosphere: 1
Service: 1
Food is ok, idk WHY it takes EVERY BIT of almost 20 minutes for a meal. And the employees always have an attitude.
Atmosphere: 3
Food: 4
Service: 1
Just recently moved into the Glen Burnie area, right across the street from this location. Decided to give this BK a try specifically since I had never been...
Expectations were exceeded! Arrived here at 4:30 on a Wednesday afternoon just before the dinner rush, and had an all-around great experience. Drive-thru wait time was relatively speedy, my order of a Bacon King and large fries came out piping hot, order was correct, and food was delicious.
Will have to fight alot of temptation from now on by having a solid BK right across the street two minutes away from where I live! But can confidently say that I absolutely look forward to becoming a satisfied returning customer.
Atmosphere: 5
Food: 5
Service: 5
Order incorrect and food was cold. Found out when I got home. Never again.
Atmosphere: 2
Food: 1
Service: 1
Rude staff ! The person at the first window, Michael, taking money couldn’t even be bothered to say hello or anything . Literally just put his hand out for the money, even after I said hello. I won’t be back ! Food was barely warm.
Atmosphere: 1
Food: 2
Service: 1
Every time I've been here the lines have been absurdly long (usually at the drive-thru, but inside as well). Seems seriously understaffed.
Restaurantji Recommends
Cooked food is always served hot
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: French Fries, Whopper Jr
I am never coming back to this burger king anymore. I am by far greatly astonished how the manager of this burger king has the worst hospitality for the guests.
I am told by the "manager", which has NO NAME because the front attendant does not want me to know her name when I asked her that, I am suppose to be the one that has to tell the cashier that takes the order from the drive through that I don't want cheese in my whopper and whatever I don't want. Pretty much I need to instruct the cashier. Well, if she was not in a hurry to clear the whole drive through, NONE OF THIS ISSUE WOULD HAVE HAD HAPPEN. Cheese is an easy upsell and I usually prefer cheese. How was I suppose to even add what I want if she was in a rush. Better yet, the manager told me if I want cheese, its "60" cents, CASH. Where am I suppose to grab 60 cents from? I understand its rush hour or matter of fact it wasn't really that busy just a drive through with probably 3-4 cars max. Its not about the money but your attitude. Don't work there just to collect a paycheck. I am pretty sure someone out there can have more calm and collective attitude and a can do attitude. Keep the 11$ because you did not even offer me a refund. I don't want my food nor do I want my money back. I know that I wont make an impact since I am only 1 customer. But at least if you do read this MISS MANAGER, you can adjust your attitude.
Atmosphere: 1
Food: 1
Service: 1
If I could leave no stars I would since these people are so slow and have no care that people are on a time limit for there lunch break!!!! 10 mins for a bacon cheese burger and a value fry then to top it off my bag sat ready for 3 mins before someone even handed it to me.
Atmosphere: 1
Food: 1
Service: 1
I spent 10 minutes in the store waiting for my order,it was cold and I had to ask for it because I was late for work. Another customer that ordered after me, got their order first. The store was a mess,the staff was disorganized and no one acknowledged me, after I asked for my order the lady bagged it and just set the bag on the counter and said Nothing!! I had to ask for my drink and was given unsweet tea, I ordered sweet tea. I will never visit this location again.
Atmosphere: 1
Food: 1
Service: 1
I love this location courteous staff very clean inside 7/20/24
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