Chaps Pit Beef Glen Burnie

I order the fish platter. The description says Fresh cod, French fries, and coleslaw. First, there is nothing FRESH about this fish, I took a bite and it tasted weird, I first thought it was the sauce so I took another bite without the sauce and the fish taste stale, that is the best way I can describe it like it’s been sitting out for a few days before they fried it. The French fries are bland and over cooked, I added salt and pepper and dipped it in the sauce but that did not help. And the coleslaw is discussing it tastes spoiled kind of like the fish. The best thing I tasted was the sauce. The Chaps Ritchie Hwy location is very disappointing I would give them a 0 /10 definitely do not recommend. If you want to try Chaps go to the Rt.40 location.

Atmosphere: 4

Food: 1

Service: 4

I orders a corn beef sandwich and did not look like I received that, I received roast beef. When looking at the staff, they were getting orders mixed up and kept going back and forth with the orders they had, which was 2 orders. Someone who ordered way before I entered the store did not get there order until I receive mine and it was part of the confusion with the orders we ordered completely separate items. The staff looked so confused on what they needed to cook and package up. The mac and cheese taste sour. Service was very slow

Atmosphere: 2

Food: 2

Service: 2

Food was dry....other location is way better. I was very disappointed with the glen burnie location

Atmosphere: 3

Food: 2

Service: 1

Delicious food. Clean dining area.

Atmosphere: 5

Food: 5

Service: 5

They were closed I would give them zero stars if I could

Atmosphere: 1

Food: 1

Service: 1

Good food at a reasonable price! I recommend the pit beef sandwich!

Atmosphere: 5

Food: 5

Service: 5

Drove 4 hours to get to it and it was worth it as always!

Atmosphere: 5

Food: 5

Service: 5

Used to love it here tonight it’s so cold you need your winter coat to eat food wasn’t cooked properly Mac was lukewarm at best won’t be coming back to this location

Atmosphere: 2

Food: 2

Service: 2

Food is good but the people are wildly inconsiderate I ordered pick up through DoorDash and after receiving the text confirming the food was ready I drove to chaps only to have to wait an additional 40 mins while the employees played around and talked shit in the background I had to remind them multiple times what I was waiting on only to still receive the wrong order, which meant more waiting. Long story short, food is great service is shit, do yourself a favor and just DoorDash it

Atmosphere: 5

Food: 5

Service: 1

In the time it took them to make a pit beef, I could’ve driven to Baltimore and gone to the original one and gotten a sandwich quicker.

Chaps is usually and always has been a 10/10. I've been getting chaps pit beef sandwiches for 21+ years at the original location and it always exceeds expectation. The Glen Burnie expansion in theory was great, bringing a great product closer to people on the other side of the tunnel. When it opened the sandwiches were good, not great, but close enough and the service was quick and friendly. Over the years since it's opened, their service has slowed down to a halt and the product keeps getting worse. I keep trying because the location is convenient and people have bad days sometimes. Today I stopped in and the sandwich I got was well done, although I'd ordered medium rare, and the meat had a strange taste. Whatever rolls they have switched to are almost like a cheap version of what they used to have and my bread literally fell apart in half as soon as I got it and was super soggy. The bread just kind of disintegrated before I could finish. It wasn't inedible, it's just nowhere near chaps quality and for the pricei paid I could get what they gave me today anywhere. I don't think I'll be back to the Glen Burnie location.

You won't leave hungry

Atmosphere: 5

Food: 5

Service: 5

Delicious sandwiches

Atmosphere: 5

Food: 5

Service: 5

The counter was sticky.
Good amount of meaton my pit ham sandwich. , but there was an aftertaste of liquid smoke. Fries were very dark and limp.

Atmosphere: 3

Food: 3

Service: 4

They put half the meat on the raven sandwiches since last month.