Got food poisoning, not even a full 4-5 hours after I ate I’m throwing up , stomach cramps , dizzy . This was my favorite chipotle as well :/
Atmosphere: 4
Food: 1
Service: 4
Kristy Hamilton
By far the worst Chipotle I've ever had. Can't eat it, full of fat and bit into something hard. Will not go back! $15 wasted
Atmosphere: 3
Food: 1
Service: 3
Will Gibson
I had a very disappointing experience at this Chipotle. Several toppings were “out,” yet the mobile order section was fully stocked with the same items. Even though the store was still open for another hour, they refused to use those toppings for in-store orders. When I asked about it, a staff member became argumentative and told me to contact the owner instead of addressing the issue.
This is my second negative experience with the staff here, and the lack of professionalism is frustrating .. especially as a paying customer who was met with unnecessary sass instead of basic customer service.
Food: 1
Service: 1
Amanda Corey
My rice was UNDERCOOKED ruined my bowl, I come here often I will check before I order with the employee…. Super bummed but the people are always nice to me so I will let this one slide this time 🥴
Atmosphere: 5
Food: 4
Service: 5
Kevin Dickerson
I ordered my food online. Picked up my food. The barrito was over cooked, my barrito bowl had black beans in it, when stated on my reciept no beans. What is crazy is a store supervisor made my food and he messed up my order. Like how this happens. He needs to pay more attention to the reciept when prepare a online order. Plus the store in general needs to work on better customer service. I tried to ask 1 female employee to put dressing inside my bag for my bowl. She was busy talking while making food. The when i get her attention she turn her head looked at me all crazy,then turn around. Now i dont know is it because she dont know english or what. But was very unproffessional and rude.
Atmosphere: 3
Food: 3
Service: 1
V NH
Normally, my biggest issue at Chipotle locations with mobile ordering is a smaller than expected burrito bowl and skimping out on the steak. However, this was the first time I’ve seen a bowl with an overwhelming amount of rice, lacking all other ingredients. Steak pieces were smaller than other locations too. They also missed out on sour cream, of which I ordered extra.
Sergio Velasquez
Do not order online. They will mess up your order and give you small portions.
Atmosphere: 1
Food: 1
Service: 1
John S.
This place never fails. Even when I did grub hub once and only got half my order, we drove over here and they remade the whole order for FREE! They definitely didn't need to do that, but man, I really appreciate it. The food is always good too.
Atmosphere: 3
Food: 5
Service: 5
That Guy
I found a chewed fingernail in my food here before in the medium salsa in my food. Also the staff is rude I went in prior to close and they didn’t have white rice the other night and when I told them it’s their job to have it they threatened to call the cops on me if I didn’t leave and were very dramatic. Ur better off going to Severna park if you want a good chipotle experience done right
I love these girls here in the evening. I come every other day when they are here. Do not have to keep saying extra. Let's see how long they stay here
Atmosphere: 5
Food: 5
Service: 5
Marcus Damon
Good food and good customer service! Great for kids lunch under 20 bucks for everyone to eat!
Atmosphere: 4
Food: 4
Service: 4
Hilary Hannon
I found a HAIR in my food. Did the restaurant offer to do anything NO. This is DISGUSTING. I have reached out to corporate and still NOTHING. This is so unsanitary, for someone to have to pull someone else's hair out of their food that they spent their money on, is just out of this world. How does that happen? Clearly they are not following proper health and food preparations. To not take something like this seriously is just mind blowing. I still have this food sitting in my fridge, because I refuse to throw it away and have nothing done to correct the issue.
Atmosphere: 1
Food: 1
Service: 2
Brittaney Hill
PLEASE SEASON THE CHIPS. Everytime i eat here my bag of chips are bland, no salt or even lime. Please season better
Chipotle is done . Sad!
Food: 1
Got food poisoning, not even a full 4-5 hours after I ate I’m throwing up , stomach cramps , dizzy . This was my favorite chipotle as well :/
Atmosphere: 4
Food: 1
Service: 4
By far the worst Chipotle I've ever had. Can't eat it, full of fat and bit into something hard. Will not go back! $15 wasted
Atmosphere: 3
Food: 1
Service: 3
I had a very disappointing experience at this Chipotle. Several toppings were “out,” yet the mobile order section was fully stocked with the same items. Even though the store was still open for another hour, they refused to use those toppings for in-store orders. When I asked about it, a staff member became argumentative and told me to contact the owner instead of addressing the issue.
This is my second negative experience with the staff here, and the lack of professionalism is frustrating .. especially as a paying customer who was met with unnecessary sass instead of basic customer service.
Food: 1
Service: 1
My rice was UNDERCOOKED ruined my bowl, I come here often I will check before I order with the employee…. Super bummed but the people are always nice to me so I will let this one slide this time 🥴
Atmosphere: 5
Food: 4
Service: 5
I ordered my food online. Picked up my food. The barrito was over cooked, my barrito bowl had black beans in it, when stated on my reciept no beans. What is crazy is a store supervisor made my food and he messed up my order. Like how this happens. He needs to pay more attention to the reciept when prepare a online order. Plus the store in general needs to work on better customer service. I tried to ask 1 female employee to put dressing inside my bag for my bowl. She was busy talking while making food. The when i get her attention she turn her head looked at me all crazy,then turn around. Now i dont know is it because she dont know english or what. But was very unproffessional and rude.
Atmosphere: 3
Food: 3
Service: 1
Normally, my biggest issue at Chipotle locations with mobile ordering is a smaller than expected burrito bowl and skimping out on the steak. However, this was the first time I’ve seen a bowl with an overwhelming amount of rice, lacking all other ingredients. Steak pieces were smaller than other locations too. They also missed out on sour cream, of which I ordered extra.
Do not order online. They will mess up your order and give you small portions.
Atmosphere: 1
Food: 1
Service: 1
This place never fails. Even when I did grub hub once and only got half my order, we drove over here and they remade the whole order for FREE! They definitely didn't need to do that, but man, I really appreciate it. The food is always good too.
Atmosphere: 3
Food: 5
Service: 5
I found a chewed fingernail in my food here before in the medium salsa in my food. Also the staff is rude I went in prior to close and they didn’t have white rice the other night and when I told them it’s their job to have it they threatened to call the cops on me if I didn’t leave and were very dramatic. Ur better off going to Severna park if you want a good chipotle experience done right
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I can hardly finish the bowl. Good stuff
Atmosphere: 5
Food: 5
Service: 5
I love these girls here in the evening. I come every other day when they are here. Do not have to keep saying extra. Let's see how long they stay here
Atmosphere: 5
Food: 5
Service: 5
Good food and good customer service! Great for kids lunch under 20 bucks for everyone to eat!
Atmosphere: 4
Food: 4
Service: 4
I found a HAIR in my food. Did the restaurant offer to do anything NO. This is DISGUSTING. I have reached out to corporate and still NOTHING. This is so unsanitary, for someone to have to pull someone else's hair out of their food that they spent their money on, is just out of this world. How does that happen? Clearly they are not following proper health and food preparations. To not take something like this seriously is just mind blowing. I still have this food sitting in my fridge, because I refuse to throw it away and have nothing done to correct the issue.
Atmosphere: 1
Food: 1
Service: 2
PLEASE SEASON THE CHIPS. Everytime i eat here my bag of chips are bland, no salt or even lime. Please season better
Atmosphere: 3
Food: 3
Service: 3
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