Chipotle Mexican Grill
920 Cromwell Park Dr, Glen Burnie
(667) 405-3887
Recent Reviews
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Great location, staff, and food
Atmosphere: 5
Food: 5
Service: 5
The location is convenient for us, the food is always delicious, and we are served generally quickly. We've only had a problem with 1 employee, but we chose to believe she was having a bad day, and wanted to go home. Otherwise, every experience is great. If you have the app, you can place your order online, and use the drive-thru!
Atmosphere: 4
Food: 5
Service: 4
Today was not that . Maybe the time of day I am not sure . I was here at 6:30 I frequent here this location. I see some new faces . It was horrible . I always thought one scoop of protein is a serving . So as I wait the lady in ahead of me hot tacos. The server gave her so much meat she was told by another worker it was too much . Instead of removing with tongs she did with her hands yes she had on plastic gloves but its the way she did while laughing the entire time . When my turn came I told her I wanted a bowl half chicken and half steak I promise you it was so skimpy I said can you put a little more chicken please . I was charged extra for chicken than in too the toppings I ask what was spicy because I was ordering for my son . The young man didn't know. I ask for guacamole I didn't get it . The taste of the carne aside was very tuff and it was just off that day . I was in a rush alot of the items were almost gone I dont know but the bowl did not taste like usual . More than the taste i was offended and hurt . Besides how expensive the prices ate at Chipotle customer service Good Customer service is a must for any healthy business . Last but not least I am not Mexican there are alot of people out here that can speak and understand Spanish. When the young lady was told she put in to much meat in the lady's tacos ahead of me . She was told in Spanish . I won't repeat everything said but please do better . Very , extremely disappointed
I
Atmosphere: 3
Food: 2
Service: 1
3 hard tacos. Soggy even before I got home. They dont pack them like other chipotles. Toss them in the trash.
Atmosphere: 1
Food: 1
Service: 1
I asked for TWO salad dressings as usual, but they just gave me one because I guess they made the assumption that I would not want to pay for the extra one😒 and the food was salty!
I love the Chipotlane! Orders are always accurate and ready on time.
Atmosphere: 5
Food: 5
Service: 5
No fresh fajitas. Everything else was fully stocked
Atmosphere: 5
Food: 4
Service: 5
Edit: Bumped up review. They have improved drastically the last couple of months.
Just terrible service. Got 4 orders wrong and were extremely cheap with the portions
Atmosphere: 4
Food: 4
Service: 4
This place is typically really good. My favorite chipotle in the area. Can't give it 5 stars because about 20% of the time they will get the order completely wrong or be really cheap with portions (still better than others around). Love the chipotle lane, what a great addition.
Atmosphere: 4
Food: 4
Service: 4
I love the food here.The service is always good.The atmosphere is a clean restaurant which is hard to come by Sundays.The bathrooms are always immaculate. No fluff, just good food. If I had a complaint, it would be that you get different amounts of guacamole at different stores.Personally I like a lot of guac for my money.
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
A little slow on a wednesday evening, due to staffing, but the food is good and the line guys were super friendly.
Atmosphere: 4
Food: 5
Service: 3
Tables consistently dirty here 🎯
Atmosphere: 2
Food: 4
Service: 3
Friendly atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips
One of the best chipotle out there for mobile ordering. I tend to mobile order a lot and these guys never skimp. The food is always fresh and the staff is super friendly. Would definitely recommend if you're a frequent mobile orderer.
Atmosphere: 5
Food: 5
Service: 5
Let me start by saying that the staff on shift did an amazing job while being under staffed and over worked. My complaint and reason for giving a 2 is because I feel like the management team at this location is failing their employees and their customers. How do you only have 4 people working during a dinner rush. The poor team had to bounce around between running the register, making bowls, and trying to keep up with online orders all at the same time.
I believe that the management team here either needs to get there act together or be replaced with people that actually know how to run a restaurant and schedule the appropriate number of people.
Atmosphere: 3
Food: 5
Service: 5
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