Hook & Reel Cajun Seafood & Bar
6626 Ritchie Hwy, Glen Burnie
(410) 891-3299
Recent Reviews
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Lexi is so sweet , very great service! !!!
Atmosphere: 5
Food: 5
Service: 5
We had crawfish, shrimp, and mussels and everything was delicious! Great value as well. And Lexi, our server, is super attentive and exceptional!
Atmosphere: 5
Food: 5
Service: 5
aniya was so kind w us, great service!
Atmosphere: 5
Food: 5
Service: 5
Came here because I was craving a seafood boil. The food was great, but our server Aniya was absolutely AMAZING. Will definitely be returning!
Atmosphere: 4
Food: 4
Service: 5
Serena was the best server ever!! She was super accommodating, knowledgeable, and hilarious! I will be coming back and asking for her!
Atmosphere: 5
Food: 5
Service: 5
Dexi was fantastic and the food was perfect. Great place to celebrate a birthday!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Snow Crab Legs, Corn on the Cob
Great customer service I mean absolutely amazing I wasn’t force to write this but you have a server who goes above and beyond her name is Linzy and because of her i will be back Thanks Again Linzy for your great customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Cajun Boil
Had an awesome experience at Hook & Reel! The food came out hot and delicious. Our server, Lexi, was an absolute rockstar—friendly, attentive, and made the whole visit even better. Definitely coming back!
Atmosphere: 5
Food: 5
Service: 5
Lexi was great, very personable and her service was really good. Never disappointed coming here
Atmosphere: 5
Food: 5
Service: 5
Lexi was great! Super attentive and checked in often without being overbearing! Made sure we had everything we needed, service with a smile 😊
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Serena was such a kind and loving server, I loved the energy she had to give!
Atmosphere: 5
Food: 3
Service: 5
Food was really good and our server Lexi was attentive and provided great service. Would definitely come back :)
Atmosphere: 5
Food: 5
Service: 5
I recently visited Hook and Reel with my partner, and it was quite an experience— not a pleasant one. From the moment we walked in, we were nicely greeted by the owner but that didn’t last long. His constant observation of both customers and staff created an uncomfortable atmosphere that made it hard to relax.
The service was lacking in basic hospitality - we received just enough gloves for our table, leaving us wanting more. The wait for my margarita felt unnecessarily long, and just as we were somewhat finishing up, our waitress brought the check. It felt rushed and inconsiderate, especially since I hadn’t even received my drink yet.
When I accidentally ripped my gloves and requested a new pair, the waitress seemed hesitant, laying them down while glancing at the owner, which only reinforced the feeling of being watched. The whole experience felt overly controlled and micro-managed, which detracted from what should have been an enjoyable outing.
- Overall, This Hook and Reel location needs to find a better balance between management and customer experience. I won’t be rushing back anytime soon.
Atmosphere: 2
Food: 3
Service: 2
The sever name serena was amazing and helpful with me and my family
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Cajun Boil, Hook Reel Special Blend, Mozzarella Sticks
Alyssa was great!
Atmosphere: 5
Food: 5
Service: 5
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