I came to visit this McDonalds location on 11/24 around 8:30pm. I used points to order a happy meal and along with that purchased two large half and half’s. When I sent my son to pick up the order inside the location locked their doors for unknown reasons. I never got my order nor a refund or return of the points used. I have contacted McDonalds customer service to no avail and although they advised they reached out to the location I have yet to get a follow up. We are talking points which should be easily resolved and a small refund of $4.22. At the end of the day it’s morals and principles. If the order was not completed the points and debit transaction should not have been processed. I am completing the paperwork for my debit card return which I shouldn’t have to got through the extra steps to do, however, I still feel my points used for the happy meal I never received should be returned to me. It’s sad how these businesses work overtime to get over on consumers and pocket millions a year because of it but I won’t allow myself to contribute to that.
Atmosphere: 1
Food: 1
Service: 1
Jacob Michaels
Order 1285 drinks were terrible ordered 2 ice teas tasted awful , big Mac was dry as hell and frys barely had salt on them
Atmosphere: 2
Food: 1
Service: 2
Brandon Hall
I love hot cakes for breakfast especially with no fork, butter or syrup. I mean is it really that hard.
Tre Brooks
food is great
Atmosphere: 5
Food: 5
Service: 5
Jayda Thornton
Horrible Customer service And food was cold
Atmosphere: 1
Food: 1
Service: 1
Jasmine Vann
Asked for a large fry, 10 nuggets and a spicy mcchicken with no lettuce and easy mayo. Ended up with a dark short hair in the fries. The mcchicken came with easy mayo and lettuce only… no chicken at all. Called to rectify the issue and never got an answer
Food: 1
Service: 1
Jessica Colello
Placed a drive thru order prior to arriving, it took an hour and 6 wrong food bags to get my food (still forgot a large fry with the “correct” bag) because they gave my food to the wrong person. Took my phone in to read off the online receipt while remaking the order for 15-20 minutes extra. Gave me the wrong sauces as well.
Atmosphere: 1
Food: 2
Service: 1
Mikey Susnowitz
The staff here got our order wrong 6 DIFFERENT TIMES!!! While waiting almost an HOUR! For our food, to top it off, we were being aggressively honked at by the people behind us even though we had nothing to do with the delay. Id go to the mcdonalds down the road personally.
Atmosphere: 1
Food: 3
Service: 1
Love Thompson
This McDonald's is so raggedy and has been for literally the last five years. There is a huge problem here with management with staff. I am lost for words.
On today's episode, I show up to order a large drink. There is a huge monopoly. You could win big sign hanging on the restaurant tall sign advertising to the whole road of people driving by but when you order a drink, that's the size that is required to receive a monopoly ticket. They are giving out Muk Café cups with no stickers and then telling people that monopoly has ended. this is ridiculous. Not to mention. I absolutely hate coming to this McDonald's and have for the last five years they always give out old food. Their customer service is garbage.
Atmosphere: 1
Food: 1
Service: 1
Estefany Aparicio
Today i bought an ice caramel coffee and at the bottom or the cup i found a hair this is disgusting .
Ordered through door dash after coming back from deployment and yall forgot my spite and two nugget sauce…… what a warm welcome back 🍅
Atmosphere: 1
Food: 1
Service: 1
Paul Schofield
Orders can be wrong, so check your food before leaving.
Atmosphere: 3
Food: 3
Service: 2
Dante Thomas
This is a great location with really fresh food!
Atmosphere: 5
Food: 5
Service: 5
Dawn K.
Love the fact that CHICKEN STRIPS ARE BACK
Atmosphere: 5
Food: 5
Service: 5
Denney Hishmeh
Walked in to get some breakfast and Oh my god the smell had to turn around and leave. Never been in a McDonalds that smelled like an open sewer. The health inspector needs to close it down.
I came to visit this McDonalds location on 11/24 around 8:30pm. I used points to order a happy meal and along with that purchased two large half and half’s. When I sent my son to pick up the order inside the location locked their doors for unknown reasons. I never got my order nor a refund or return of the points used. I have contacted McDonalds customer service to no avail and although they advised they reached out to the location I have yet to get a follow up. We are talking points which should be easily resolved and a small refund of $4.22. At the end of the day it’s morals and principles. If the order was not completed the points and debit transaction should not have been processed. I am completing the paperwork for my debit card return which I shouldn’t have to got through the extra steps to do, however, I still feel my points used for the happy meal I never received should be returned to me. It’s sad how these businesses work overtime to get over on consumers and pocket millions a year because of it but I won’t allow myself to contribute to that.
Atmosphere: 1
Food: 1
Service: 1
Order 1285 drinks were terrible ordered 2 ice teas tasted awful , big Mac was dry as hell and frys barely had salt on them
Atmosphere: 2
Food: 1
Service: 2
I love hot cakes for breakfast especially with no fork, butter or syrup. I mean is it really that hard.
food is great
Atmosphere: 5
Food: 5
Service: 5
Horrible Customer service
And food was cold
Atmosphere: 1
Food: 1
Service: 1
Asked for a large fry, 10 nuggets and a spicy mcchicken with no lettuce and easy mayo. Ended up with a dark short hair in the fries. The mcchicken came with easy mayo and lettuce only… no chicken at all. Called to rectify the issue and never got an answer
Food: 1
Service: 1
Placed a drive thru order prior to arriving, it took an hour and 6 wrong food bags to get my food (still forgot a large fry with the “correct” bag) because they gave my food to the wrong person. Took my phone in to read off the online receipt while remaking the order for 15-20 minutes extra. Gave me the wrong sauces as well.
Atmosphere: 1
Food: 2
Service: 1
The staff here got our order wrong 6 DIFFERENT TIMES!!! While waiting almost an HOUR! For our food, to top it off, we were being aggressively honked at by the people behind us even though we had nothing to do with the delay. Id go to the mcdonalds down the road personally.
Atmosphere: 1
Food: 3
Service: 1
This McDonald's is so raggedy and has been for literally the last five years. There is a huge problem here with management with staff. I am lost for words.
On today's episode, I show up to order a large drink. There is a huge monopoly. You could win big sign hanging on the restaurant tall sign advertising to the whole road of people driving by but when you order a drink, that's the size that is required to receive a monopoly ticket. They are giving out Muk Café cups with no stickers and then telling people that monopoly has ended. this is ridiculous. Not to mention. I absolutely hate coming to this McDonald's and have for the last five years they always give out old food. Their customer service is garbage.
Atmosphere: 1
Food: 1
Service: 1
Today i bought an ice caramel coffee and at the bottom or the cup i found a hair this is disgusting .
Restaurantji Recommends
Ordered through door dash after coming back from deployment and yall forgot my spite and two nugget sauce…… what a warm welcome back 🍅
Atmosphere: 1
Food: 1
Service: 1
Orders can be wrong, so check your food before leaving.
Atmosphere: 3
Food: 3
Service: 2
This is a great location with really fresh food!
Atmosphere: 5
Food: 5
Service: 5
Love the fact that CHICKEN STRIPS ARE BACK
Atmosphere: 5
Food: 5
Service: 5
Walked in to get some breakfast and Oh my god the smell had to turn around and leave. Never been in a McDonalds that smelled like an open sewer. The health inspector needs to close it down.
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