Starbucks
Governor Plaza, 6653 Governor Ritchie Hwy, Glen Burnie
(443) 572-0192
Recent Reviews
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If I could leave 0 stars, I would. 0/10 wouldn’t recommend! I had a DoorDash order to pick up. Nobody said hello or welcome in when I walked in, absolutely nothing! And I do understand the store can get busy but a simple acknowledgment would’ve been nice! I waited 7 minutes before someone finally walked over and asked what I was waiting on? 7 freaking minutes later! After multiple employees made drinks and food and sat them on the counter and nobody thought to speak. DIABOLICAL!
Atmosphere: 1
Food: 1
Service: 1
Chris has the best customer service. Every time I come I always know it’s going to be a great visit when I see him!
Love there vanilla bean drink
Atmosphere: 5
Food: 5
Service: 5
The manager is great, my drinks taste good but it is so insanely slow and there is no sense of urgency. It shouldn't take 17 minutes to get a drink you order ahead.
Atmosphere: 3
Food: 5
Service: 2
The girl working the mobile orders was completely incompetent today.
Atmosphere: 3
Food: 1
Service: 1
Great drinks and very friendly service. That goes a long way with me.
Food: 5
Service: 5
Slowest Starbucks drive thru line I’ve ever been through
Service: 1
As Deaf customer, Cashier can't write if they don't have Black Tea. He needs to learn how to write it. He seem can speak but can't write!
Atmosphere: 3
Food: 1
Service: 1
I got all my food really cold and I ask to warm that up, and my coffee was so hot, I ask to warm up my food and this is how I got it
Atmosphere: 1
Food: 1
Service: 1
They gave me an ICED latte with no ice this is room temperature……. I ordered through DoorDash. When I spoke with Carey. The store manager he or she said it probably “melted” smh…… I received it with no ice.
Food: 1
Service: 1
Restaurantji Recommends
Understaffed! It's a shame that customers who actually walk in, get the worst service. Was ignored for several minutes, before my order was taken. Starbucks needs to do something! Mobile orders, delivery and drive thru has regular customers being treated like an inconvenience!
No sense of urgency at this location!
Absolutely horrible
Atmosphere: 1
Food: 1
Service: 1
Deliberately making the drinks EXTRAAA hot. This doesn’t always happen and keeps happening when the black haired girl with bangs and glasses who never wears a name tag makes our beverages. This has also happened to my friend and she doesn’t know her name either whenever she is on bar. What is the deal? We had to turn back around and arrive. I saw her look at us coming back with our drinks and smirk through the front window. Upon confrontation they blame it on the machine, but as a barista at another store I know it’s BS because if there was ever an issue with the machines or anything you call it in and they fix it within a week but this has been going on for months. It’s the audacity that a barista would have acting like they were unaware when I know they feel how hot the milk is when they wash off the milk pitchers and the metal is scolding too. Attitude is a complete 1/10, and it makes you feel like they’re doing it b/c of a secret vendetta.
Atmosphere: 4
Food: 2
Service: 1
Order is ready, but he know everyone packing is waiting for 10 to 20 minutes. No Good for delivery man.
Atmosphere: 5
Food: 5
Service: 1
I love Starbucks best coffee
Atmosphere: 5
Food: 5
Service: 5
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