You need fresh brewed ice tea, unsweetened, like you used too. I'm diabetic and need artificial sweetener also. You are poo pooing on 40% of your customers by not supplying what we need. I very rarely get anything there anymore because of it.
Atmosphere: 4
Food: 4
Service: 4
Angel Salisbury
Don't ever go in here. They rude and lack customer service. I'll rather drive the extra mile to another subway instead of going to this
Atmosphere: 1
Food: 1
Service: 1
Brian Scherr
Seemed to be like any other subway. Was a little last minute before closing but was still fully functional for all
Atmosphere: 4
Food: 4
Service: 4
Mommy-Daughter Art
Used my app to get the BOGO offer for footlong at 11:30 am for a 4:30 pickup. Got there at 4:30 just to find out they had just canceled my order because they claimed they don't offer the coupon. They make up their own rules, making the Subway brand look terrible. I complained online just to have the owner reply stating they only offer the coupon on the app, which is what I had done, so he clearly didn't read my complaint or doesn't care. I will not be returning!
Atmosphere: 2
Food: 3
Service: 1
Diana R.
If your ordering online please check your food!! They didn't put cheese on my food and I had to come back at get it toasted again. They toasted it with lettuce and mayo on which was nasty. Please be careful (the sandwich was actually disgusting)
Bernice Feagins
Very friendly staff. Delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
Rox R.
I ordered two sandwiches online today one of the sandwiches turned out to be a bread sandwich not a roast beef sandwich. They're actually two little pieces of roast beef under the salad which was supposed to be a little lettuce a little tomato red onions. The second sandwich was a tuna sandwich, and it turned out to be a salt and tuna sandwich. Somebody went crazy like it was some kind of prank when I called to complain nobody wanted to take responsibility. they told me to go on SUBWAY® online if I wanted to get a refund. I am so disgusted with them. I have been a loyal customer for years ....I'm out.
Brandon W.
I had patronized this place about a dozen times over the years, since it is close to my work. The last few times I have been there I have presented footlong sandwich coupons that I've received in the mail and never had any problems. They have a coupon scanner that automatically applies the discount. Today I went there and ordered the Outlaw sandwich, which is NOT one of the sandwiches listed on the coupon as not eligible for the coupon (about a dozen other sandwiches are listed). The guy at the cash register was getting ready to take my coupon when the lady who made my sandwich, a manager I guess, stated that they don't accept the coupon for that sandwich. I completely understand that each location has discretion to accept coupons or not, but they should be consistent in their policy or post signage indicating that they don't take coupons. I had been able to use coupons in the past and I would not have gotten a footlong if I'd known it would not be accepted this time. It seemed like the manager just made an arbitrary decision not to accept a coupon in this case.
If I could put 0 stars I would , This location makes up its Own rules and tries to take advantage of customers and actually said they would rather loose customers instead of taking coupons . I went to this location last week with my 3 for $17 coupon that came in the mail and was told that it could not be used on steak subs I argued that why? Because clearly there is a picture of a steak sub on the coupon its self and left went down the road to the other subway in Pasadena and was told the same thing . Well this morning I decided to use my coupon and order online for 3 steak subs with egg. Well to my surprise the coupon worked went to the same location picked up my subs and questions the manager as to why I was told last week my coupon could not be accepted but yet if I order online it is accepted . The response was well your smart then to order online , most of our customers don’t know how to order online and we don’t accept there coupons . I said so you take advantage of your customers then bc they can’t or don’t know how to order online . She smiled and shook her head yes and said it’s up to the owner’s discretion we don’t want to take the coupons . I said you can’t make up your own rules like that . She then smiled again and said yes the owner can. We would only loose customers but our customers come back , So if you have a subway coupon you want to use , use it online and order all the steak subs you need with it.
This place sux, they have no hot pepper relish and can't even make the sandwich right when you're standing in front of
Atmosphere: 1
Food: 1
Service: 1
Jeannette Woods
Employees were friendly, helpful, and quick. I was in and out and the subs were great.
Atmosphere: 5
Food: 5
Service: 5
Navin Patel
Bought 5 footlongs and the bread just didn't seem fresh. It was chewy.
Atmosphere: 4
Food: 1
Service: 4
Kevin M
Cherry picks what coupons to honor; they didn't accept the bogo footlong coupon. Avoid this location if thats the coupon you're using.Portions are okay but not great. Prices have been steadily increasing and you can get better food for the price you pay. If you do eat in the restaurant during the winter, it's as cold as any other subway, which for some reason has to be freezer temperatures for all locations.
Sheila
They cannot follow instructions to get your sandwich right I only asked for mustard on my sandwich and some how I had mayo to. Could not eat the sandwich cause I can't eat mayoClerk must have been having a bad day Attitude
You need fresh brewed ice tea, unsweetened, like you used too. I'm diabetic and need artificial sweetener also. You are poo pooing on 40% of your customers by not supplying what we need. I very rarely get anything there anymore because of it.
Atmosphere: 4
Food: 4
Service: 4
Don't ever go in here. They rude and lack customer service. I'll rather drive the extra mile to another subway instead of going to this
Atmosphere: 1
Food: 1
Service: 1
Seemed to be like any other subway. Was a little last minute before closing but was still fully functional for all
Atmosphere: 4
Food: 4
Service: 4
Used my app to get the BOGO offer for footlong at 11:30 am for a 4:30 pickup. Got there at 4:30 just to find out they had just canceled my order because they claimed they don't offer the coupon. They make up their own rules, making the Subway brand look terrible. I complained online just to have the owner reply stating they only offer the coupon on the app, which is what I had done, so he clearly didn't read my complaint or doesn't care. I will not be returning!
Atmosphere: 2
Food: 3
Service: 1
If your ordering online please check your food!! They didn't put cheese on my food and I had to come back at get it toasted again. They toasted it with lettuce and mayo on which was nasty. Please be careful (the sandwich was actually disgusting)
Very friendly staff. Delicious food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sweet Onion Chicken Teriyaki
I ordered two sandwiches online today one of the sandwiches turned out to be a bread sandwich not a roast beef sandwich. They're actually two little pieces of roast beef under the salad which was supposed to be a little lettuce a little tomato red onions. The second sandwich was a tuna sandwich, and it turned out to be a salt and tuna sandwich. Somebody went crazy like it was some kind of prank when I called to complain nobody wanted to take responsibility. they told me to go on SUBWAY® online if I wanted to get a refund. I am so disgusted with them. I have been a loyal customer for years ....I'm out.
I had patronized this place about a dozen times over the years, since it is close to my work. The last few times I have been there I have presented footlong sandwich coupons that I've received in the mail and never had any problems. They have a coupon scanner that automatically applies the discount. Today I went there and ordered the Outlaw sandwich, which is NOT one of the sandwiches listed on the coupon as not eligible for the coupon (about a dozen other sandwiches are listed). The guy at the cash register was getting ready to take my coupon when the lady who made my sandwich, a manager I guess, stated that they don't accept the coupon for that sandwich. I completely understand that each location has discretion to accept coupons or not, but they should be consistent in their policy or post signage indicating that they don't take coupons. I had been able to use coupons in the past and I would not have gotten a footlong if I'd known it would not be accepted this time. It seemed like the manager just made an arbitrary decision not to accept a coupon in this case.
Nice chain sandwich shop. Convenient parking. Quick friendly service.
Atmosphere: 4
Food: 5
Service: 5
If I could put 0 stars I would , This location makes up its Own rules and tries to take advantage of customers and actually said they would rather loose customers instead of taking coupons . I went to this location last week with my 3 for $17 coupon that came in the mail and was told that it could not be used on steak subs I argued that why? Because clearly there is a picture of a steak sub on the coupon its self and left went down the road to the other subway in Pasadena and was told the same thing . Well this morning I decided to use my coupon and order online for 3 steak subs with egg. Well to my surprise the coupon worked went to the same location picked up my subs and questions the manager as to why I was told last week my coupon could not be accepted but yet if I order online it is accepted . The response was well your smart then to order online , most of our customers don’t know how to order online and we don’t accept there coupons . I said so you take advantage of your customers then bc they can’t or don’t know how to order online . She smiled and shook her head yes and said it’s up to the owner’s discretion we don’t want to take the coupons . I said you can’t make up your own rules like that . She then smiled again and said yes the owner can. We would only loose customers but our customers come back , So if you have a subway coupon you want to use , use it online and order all the steak subs you need with it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Steak Egg
Restaurantji Recommends
This place sux, they have no hot pepper relish and can't even make the sandwich right when you're standing in front of
Atmosphere: 1
Food: 1
Service: 1
Employees were friendly, helpful, and quick. I was in and out and the subs were great.
Atmosphere: 5
Food: 5
Service: 5
Bought 5 footlongs and the bread just didn't seem fresh. It was chewy.
Atmosphere: 4
Food: 1
Service: 4
Cherry picks what coupons to honor; they didn't accept the bogo footlong coupon. Avoid this location if thats the coupon you're using.Portions are okay but not great. Prices have been steadily increasing and you can get better food for the price you pay. If you do eat in the restaurant during the winter, it's as cold as any other subway, which for some reason has to be freezer temperatures for all locations.
They cannot follow instructions to get your sandwich right I only asked for mustard on my sandwich and some how I had mayo to. Could not eat the sandwich cause I can't eat mayoClerk must have been having a bad day Attitude