Ask for italian cheese bread but not what I received as u can see its not smh one time ordered two footlongs gave me 1 and half had go up to store get other half
Atmosphere: 1
Food: 2
Service: 1
Mark Layton
Great food and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Luis Serna
Placed an online order and they closed early for no reason without refunding me my order.
Kamau Bilal
Good portions on vegetable options. No upchage for extra veggies like many franchises
Vegetarian options: Fresh produce
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Tuna
WILLIAM SPRIGGS
Ordered more fixings on my sandwich THIS IS A REGULAR MADE SANDWICH. SERVICE IS ALWAYS HORRIBLE HERE DO NOT
Food: 2
Service: 1
Jaleesha Majeed-Novas
I usually have a good experience at this location but this Saturday afternoon was my worst experience encountered with Rosa. For her attitude and pure lack of customer service, I won't be returning to this Subway location, and if you ask her, she could care less. In customer service, if you make a mistake, you simply apologize and make it right for the customer, but this woman Rosa prefers to belittle, mistreat and lie. After reading other reviews, I'm sure she is the Hispanic lady that's being referenced. You've been warned!
Walter White
I went to this subway at 8:43 pm and the a lady standing at the counter told me that we are closed. I checked the sign displayed on the door and it said 10:00pm. I said if you are closed why is the door open and other ppl inside. The lady became rude and told me to get out, we closed.I went back the next day to talk with a manager and some guy (who I know dont care) that I was treated this way told me he was the manager. I said I am sorry and that was all. He brushed me off and told me that his manager would be in contact with me. That was 3 days ago. No reply to my email or calls at all.This place states they are for the area and want to help service the people. They dont.If I dont hear nothing else in this matter I am going to the news with it. We spend alot of money at these places and is treated poorlyCONCERNED
Atmosphere: 1
Service: 1
Walter ramirez
Good service nothing more
Atmosphere: 2
Food: 4
Service: 5
Capital Sky Eye Media
Clean dining room and adequate service. The store was busy.
Vegetarian options: Plenty of vegetarian options
Dietary restrictions: Subway will customize ingredients to suit your needs
Visited store at 7539 Landover Rd, Landover, MD around 4pm on 8/14/23, the lady was inept, lies to your face (I asked if she cut my footlong sub all the way through and she nastily responded I did). Of course when I got home had to use a knife to finish cutting sandwich all the way through. She barely cut up the meat for my Italian BMT so I had to do that when I got home also. Needless to say, I won't be surprised if this store goes out of business because she won't get any repeat business from me!
Atmosphere: 1
Service: 1
Samuel Mendoza
They serve you very well ?
Service: 5
Jasmine Joaquim
Very rude customer service from the lady and the Arab or whatever worker working at this subway on 5.11.23 at 6:30-6:48 pm no greeting at all no eye contact which is basic customer service. I asked to use the restroom the door was locked the Spanish lady or whatever she was said someone could be in there so I politely knocked on 3 different occasions because the lady worker stated she did not have a key the Spanish Arab whatever skinny guy worker intruded himself in the conversation first of all it’s none of your business if I am a woman speaking to a woman kind your business but whatever he disregarded the customer he was working with to tell me he didn’t have a key for the bathroom so I told him well y’all need to check because “apparently” the customer has the key and they not answering the door, he comes from nowhere rude as ever with a KEY! It is not my fault you DONT love your job! I will not tolerate that rudeness no one is wearing a name tag and I know he did not wash his hands after opening that door. SUBWAY do better. These people come here acting as if they care and they are nice but don’t have a ounce of professionalism in their bones!
Atmosphere: 1
Food: 1
Service: 1
Cynthia Herring
Good food soft
Atmosphere: 5
Food: 5
Service: 5
Will Murry (I12Sing)
Took my money for an online order, but was actually closed at least 3hrs before it's listed here on the app. And somehow took almost double the amount of the order from my bank account. So I'm out of extra money for food I'll never see.
Ask for italian cheese bread but not what I received as u can see its not smh one time ordered two footlongs gave me 1 and half had go up to store get other half
Atmosphere: 1
Food: 2
Service: 1
Great food and friendly service!
Atmosphere: 5
Food: 5
Service: 5
Placed an online order and they closed early for no reason without refunding me my order.
Good portions on vegetable options. No upchage for extra veggies like many franchises
Vegetarian options: Fresh produce
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Tuna
Ordered more fixings on my sandwich THIS IS A REGULAR MADE SANDWICH. SERVICE IS ALWAYS HORRIBLE HERE DO NOT
Food: 2
Service: 1
I usually have a good experience at this location but this Saturday afternoon was my worst experience encountered with Rosa. For her attitude and pure lack of customer service, I won't be returning to this Subway location, and if you ask her, she could care less. In customer service, if you make a mistake, you simply apologize and make it right for the customer, but this woman Rosa prefers to belittle, mistreat and lie. After reading other reviews, I'm sure she is the Hispanic lady that's being referenced. You've been warned!
I went to this subway at 8:43 pm and the a lady standing at the counter told me that we are closed. I checked the sign displayed on the door and it said 10:00pm. I said if you are closed why is the door open and other ppl inside. The lady became rude and told me to get out, we closed.I went back the next day to talk with a manager and some guy (who I know dont care) that I was treated this way told me he was the manager. I said I am sorry and that was all. He brushed me off and told me that his manager would be in contact with me. That was 3 days ago. No reply to my email or calls at all.This place states they are for the area and want to help service the people. They dont.If I dont hear nothing else in this matter I am going to the news with it. We spend alot of money at these places and is treated poorlyCONCERNED
Atmosphere: 1
Service: 1
Good service nothing more
Atmosphere: 2
Food: 4
Service: 5
Clean dining room and adequate service. The store was busy.
Vegetarian options: Plenty of vegetarian options
Dietary restrictions: Subway will customize ingredients to suit your needs
Parking: Adequate shopping center parking lot
Kid-friendliness: Good for kids
Wheelchair accessibility: Easily accessible
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tuna
Not healthy
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Visited store at 7539 Landover Rd, Landover, MD around 4pm on 8/14/23, the lady was inept, lies to your face (I asked if she cut my footlong sub all the way through and she nastily responded I did). Of course when I got home had to use a knife to finish cutting sandwich all the way through. She barely cut up the meat for my Italian BMT so I had to do that when I got home also. Needless to say, I won't be surprised if this store goes out of business because she won't get any repeat business from me!
Atmosphere: 1
Service: 1
They serve you very well ?
Service: 5
Very rude customer service from the lady and the Arab or whatever worker working at this subway on 5.11.23 at 6:30-6:48 pm no greeting at all no eye contact which is basic customer service. I asked to use the restroom the door was locked the Spanish lady or whatever she was said someone could be in there so I politely knocked on 3 different occasions because the lady worker stated she did not have a key the Spanish Arab whatever skinny guy worker intruded himself in the conversation first of all it’s none of your business if I am a woman speaking to a woman kind your business but whatever he disregarded the customer he was working with to tell me he didn’t have a key for the bathroom so I told him well y’all need to check because “apparently” the customer has the key and they not answering the door, he comes from nowhere rude as ever with a KEY! It is not my fault you DONT love your job! I will not tolerate that rudeness no one is wearing a name tag and I know he did not wash his hands after opening that door. SUBWAY do better. These people come here acting as if they care and they are nice but don’t have a ounce of professionalism in their bones!
Atmosphere: 1
Food: 1
Service: 1
Good food soft
Atmosphere: 5
Food: 5
Service: 5
Took my money for an online order, but was actually closed at least 3hrs before it's listed here on the app. And somehow took almost double the amount of the order from my bank account. So I'm out of extra money for food I'll never see.
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