Baskin-Robbins
2733 Annapolis Rd Unit A, Hanover
(443) 661-4645
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
It's 8:36 on Monday night. Website says they close at 10. People inside but lights are dimmed and doors are locked. Stop pissing people off and just update your damn hours.
Service: 1
I paid 5.82 for cone and two scoops the scoops turn out small ridiculous not worth 6
Atmosphere: 2
Food: 1
Service: 1
Sent a custom photo cake order 2 weeks before my daughter's birthday. I show up on my schedule day and time for pick up with my email confirmation and they tell me they never received my order. I don't understand how something so simple slips through the cracks like that.
Use to be my go to spot but based on what I witnessed today…I won’t be supporting this location ??♀️
If i could give this store a zero star i would. They have the most horrible customer service i have experienced. Very impatient and disrespectful servers.
The guy working tonight (alone) was great. I wanted ice cream. Not selling ice cream tonight.
Delicious drinks
Great Customer Service by all employees, specially Krishna! She is awesome and always goes out of her way to provide great service. Most of the time I order a black coffee and a 3 scoop pistachio sundae and when I pull up at the drive thru to place my order as soonest I start speaking she already knows it's me and says hello my friend, yes! And black coffee and 3 scoop sundae! Lol..she is great! An asset to your organization! Krishna, keep up the great work! Kudos!
What's not to like about America's favorite ice cream?!
What's not to like about America's favorite ice cream?!
Restaurantji Recommends
Very good
Great Customer Service by all employees, specially Krishna! She is awesome and always goes out of her way to provide great service. Most of the time I order a black coffee and a 3 scoop pistachio sundae and when I pull up at the drive thru to place my order as soonest I start speaking she already knows it's me and says hello my friend, yes! And black coffee and 3 scoop sundae! Lol..she is great! An asset to your organization! Krishna, keep up the great work! Kudos!
Great customer service from only one employee— Kendra. Everyone else including manager so focused on drive thru customers that all the booths were dirty and there were no napkins in the container. Kendra’s shift had ended and with her coat on and purse in hand, she stopped to bring me napkins and clean the booth for me! This location doesn’t get a lot of foot traffic, but all of the other employees should be as committed to serving in-store customers too.
I really don't care which Baskin-Robbins you go to they're still all overpriced, there's no Rave about this anymore back in the day it was 31 flavors and they literally met that now you lucky if they have a good 15 in there, there's of the ice cream places that are better
Great location!
Loading...