Starbucks
7680 Arundel Mills Blvd, Hanover
(410) 796-0936
Recent Reviews
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Pathetic service , total waste of money and time. Don’t ever visit the place. I ordered coffee with banana cream but they gave me regular coffee , my all friends order some other but they served same
Atmosphere: 1
Food: 1
Service: 1
Omg this is the worst Starbucks I have ever been to those lil girls always have an attitude never friendly where is management??? Check them get rid of them just hired a new team
Atmosphere: 1
Food: 1
Service: 1
Not a great location. Parking was not designed well. They accept mobile pickup orders, but sometimes they'll close the front door and not let customers in and make you wait in drive thru, which itself is always wrapped around the poorly designed parking lot.
Atmosphere: 1
Service: 1
Please just change your posted hours they never are open anywhere near 5 lol
Atmosphere: 1
Food: 1
Service: 1
Great customer service. Never had someone ask me questions as they made my order ingredient by ingredient. Very particular. She made me feel like I was at a 4star dine-in restaurant. I loved it bc I’m very particular about my foods especially about my Caramel Ribbon Frappuccino w/all my extra.
Atmosphere: 5
Food: 5
Service: 5
This place is permanently closed
Atmosphere: 1
Food: 1
Service: 1
Order more milk on your Friday truck since you apparently dont get one Saturday & Sunday & so you don’t run out by Sunday.. it doesn’t expire that fast and you run out every week.. make it make sense. You use it in every drink, Keep it stocked? I truly hate coming to this location, I’d almost rather run my errands 20 minutes from home just to stop at a better Starbucks location.
Atmosphere: 1
Food: 1
Service: 1
i go here regularly in the morning due to its close proximity to my work. the last couple weeks, the espresso has been absolutely disgusting. you can tell the machine isnt being rinsed or cleaned in between cups because the coffee is being burnt. my cups are not anywhere close to being full anymore and most of the staff has horrible attitudes. there are a few that are great but i never know what time is a good time to go anymore. i know i can always ask for my drink to be remade, but they generally behave unprofessionally when you request a remake. i wont be using this location ever again and will be sure to stop somewhere closer to home as i head into work. the last latte i ordered from them yesterday is attached in the pictures. i hadnt drank any of it yet and you can tell its not made right just by looking at it. really insane that i was even hander this. if youre charging 6-7 a drink and your staff is so miserable theyre treating customers like trash and making drinks wrong with no care in the world, something is wrong with your management.
Atmosphere: 1
Food: 1
Service: 1
DONT EAT FROM HERE! Went to this location to get a breakfast sandwich noticed my food was cold in the middle. Went back around the drive thru and “YOU WOULD THINK COMMON SENSE” would say to remake another one for the customer. (Standard practice) the two young ladies caucasian (late evening shift) attempted to reheat my biten sandwich. Management please do better!!! You could really get people sick! Attitudes in the front end are not professional as well.
⚠️ The bad Reviews are true! $8 for a cup of cream cosplay. It doesn't even look or taste like coffee. No coffee, No caffeine, just liquid disappointment. Save your time & go to Another Starbucks location.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered on mobile app and it was incorrect. The drink prepared was hot instead of iced. When I pointed this out to the staff, they seemed annoyed and gave a rude look and expression. The “barista” didn’t apologize and essentially shoved the new drink at me. Worst customer service I’ve received at a Starbucks. This store needs to train their employees. Not coming here again.
Service: 1
Lately, I’ve been so busy that I hardly have any time to take care of myself. Even while having a cup of coffee, I’m working and studying at the same time, feeling completely drained.
One day at this location, I accidentally spilled my coffee everywhere. In that moment, Gary, a staff member here, kindly told me it was okay and helped me with such warmth and patience.
It was the first time in a long while that I felt such genuine kindness. Having an employee like Gary truly makes your service team remarkable and memorable.
Atmosphere: 5
Food: 5
Service: 5
Arrived 6:10a. One other car. Does anyone at Starbucks think this coffee, which is closer to white than brown, is light cream? At $6+ for a cup of coffee, Starbucks has become very easy to just drive by. ••Management•• no needed to give me a canned answer about having it remade. I know the drill.
Atmosphere: 1
Food: 1
Service: 1
Very friendly
Atmosphere: 5
Food: 5
Service: 5
Nice for a smaller location
Atmosphere: 5
Food: 5
Service: 5
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