Wetzel's Pretzels
7000 Arundel Mills Cir #552, Hanover
(443) 755-1654
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7000 Arundel Mills Cir #552, Hanover
(443) 755-1654
I was really disappointed with my experience at Wetzel's Pretzels. The pretzels were stale and lacked the soft, warm texture I was expecting. They tasted like they had been sitting out for hours, and the seasoning was unevenly applied.
The customer service was equally underwhelming. The staff seemed uninterested and inattentive, and I felt rushed even though there wasn’t a long line.
For the price I paid, I expected much better quality and service. I won’t be returning anytime soon. There are definitely better snack options out there.
Atmosphere: 1
Food: 1
Service: 1
A little disappointed. I had a cheat day and was craving a pretzel dog. The staff was extremely nice and efficient. My issue was my pretzel dog. It was soggy which made me sad inside.
Atmosphere: 4
Food: 2
Service: 5
Wow we came when they had a buy 1 get one free we got the Carmel chocolate drizzle and dam they were good customer service was fantastic and he was so nice will definitely be going back
Wow we came when they had a buy 1 get one free we got the Carmel chocolate drizzle and dam they were good customer service was fantastic and he was so nice will definitely be going back
Made hot and fresh hourly.
Pretzels was pretty decent, not great. Service and staff was nice. I would have given 5 stars if my pretzels was fresher. Overall decent place.
Great Pretzels! Tasted amazing, and perfectly cooked and buttered! Overall great experience
Food was good from other location but service at this location was horrible. Rude disrespectful staff... burnt food
No sour cream and onion flavor? No high rating. C'mon Wetzel, it's not tough to do. I'm giving two stars since I assume the other flavors are fine.
The food truck is great
Restaurantji Recommends
very very good I liked it a lot especially the pepperoni pretzels and the hot dog bites. in my opinion wetzels pretzels is the best place for pretzels.
10 out of 10 for sure! cinnamon pretzel bites were very soft & had a nice vanilla kind of taste. everything about these pretzels were so good!! i will definitely be returning.
Pretzel was flavorless. Do you guys not believe in butter? Because there wasn’t any on the pretzel
My favorite place to get pretzels. The cinnamon sugar pretzel is far better tasting and bigger than similar companies and the staff at the Arundel Mills location is second to none.
keven was extremely helpful and nicehe only charge me 80 cents for my waterkeven deserves a raise
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