As a doordasher…. I came in to pick up an order. I as told 10 mins before order was ready. Still 30 mins later NOTHING. Really poor customer service here and the timeline is ridiculous!!!
The manager had an attitude once I requested per the customer to cancel her order. Which after an additional hour I of not knowing how much longer it was going to take I myself would have done the same thing.
I was told that she would cancel on her time when she was ready to do so. Per the request of the customer, she asked for a copy of the receipt before leaving showing proof of the cancellation.
Look things happen sure, however be professional about it. Every order I saw leave this place was neither missing something or wrong!
Atmosphere: 1
Service: 1
Evangela Parks
We ordered through the app, we got the big box deal, and they also used Door Dash to bring us the food. The dasher was very polite and packaged our food nicely. I ordered pepperoni on one and sausage and pepperoni and onions on the other.
I was reliving the 80s. It’s not the same as it used to be, but the pizza was very good and it was fun for nostalgia sake. There’s no salad bar and there’s no Galaga machine. It was bare bones, but it wasn’t busy and our server was adequate.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Breadsticks, Pepperoni Pizza
Will Matter
I've heard numerous bad things about this place, from multiple people, in multiple ways & from multiple directions so, no, I would NOT eat here nor do carryout. Not sure if the owner's just an absentee landlord or completely clueless idiot but this place really sucks. In lots of ways. Not only is the (so-called) "help" utterly stupid they're also tremendously inefficient, ineffective & inept. Personally & professionally INCOMPETENT. In addition, this place seems to constantly have serious, ongoing problems with very important basic issues like food preparation, food presentation, food handling, the actual menu, being able to complete orders on time, being able to complete orders correctly, staffing, scheduling, management, & oh yeah, CUSTOMER SERVICE. The food here is often incorrectly, improperly or imperfectly prepared then also incorrectly, improperly or imperfectly cooked & the end result is often a doozy. An unpalatable, unappealing, unattractive, "damn, I wasted my money" kinda doozy. They then compound these already significant errors by "delivering" absolutely horrible "customer service." Customers who aren't happy with their orders are ridiculed, put down, sneered at, ignored and / or argued with. Nothing additional is ever done to please, help, placate, mollify OR satisfy them & no additional time, effort, money or energy is ever expended to solicit, encourage or gain their business (much less keep it) & it shows. Unhappy, dissatisfied, disgruntled & even somewhat angry (previous) customers abound. They're numerous, widespread, outspoken & the distinct MAJORITY so draw your own conclusions. DON'T EAT HERE. AND THANK ME LATER.
Angie Dean
Im very very disappointed I came to get my father a deep dish pizza I got a thin dried up pizza for both nothing deep dish about it a wasted $19 barely any cheese barely any pepperonis barely any mushrooms terrible service this was a very thin pizza not a deep dish at all
Food: 1
Recommended dishes: Pepperoni Pizza
NotJeffs Email
Went to this location to get dinner. Half their menu was crossed off with a sharpie. We were also informed that the drink machine and the fryer was down. All they had was bottle drinks which they charged as much as a fountain drink but no refills. Tables and menus were sticky. There was a musty smell in the dinning area. We originally were going to dine in but because of the smell decided to leave. Should have ask for their health department rating before leaving as it isn't posted in a visible location.
Atmosphere: 1
Food: 2
Service: 1
Joey Sumoski
I’m typing this review while waiting for my check for which feels like forever. Service is SLOW. I’m a Steak N Shake guy so I’m use to slow service but the pay off isn’t worth it. We waited forever to get our food and drinks ordered. Our waitresses is god knows where. She’s only appeared once! Nobody here except the nice gentleman in the front with the gold cross chain and the blonde shorter lady knows what they’re doing. Don’t dine here, take out might be better. Who knows? Anyways I’m going to walk up to the front and ask if I got finally get my check. Update: Later waited in the line at the front where the nice gentleman with the gold cross chain said he’ll help me pay but coincidently another waitress who was not my own hands me my check finally! Shout out to the Man with the gold Cross Chain and the Blonde Lady behind him. Keep up the good work! I visited on 10/25/2024.
Atmosphere: 5
Food: 3
Service: 1
Anthony Grenier
Always a pleasure
Atmosphere: 5
Food: 5
Service: 5
Calli C
DaWayne was extremely nice my sister said. She said he deserves a raise! Yummy breadsticks.
Atmosphere: 5
Food: 5
Service: 5
Xochil Aguilar
The service is very friendly and you always respond quickly.
I do doordash and every single time they take way longer than the pickup time says. They just don’t care about us or the people ordering from doordash.
Millie Jordan
They had no fountain drinks and no salads of any kind
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza, Personal Pan Pizza
Candy Chapman
Picked up food for Door Dash, which smelled so so good. Food has always been good, whenever I've eaten here.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breadsticks
Al Atkinson
Boneless wings are chicken nuggets. Coating was as hard as concrete. The personal pan pizzas on the hand were excellent.
Atmosphere: 5
Food: 3
Service: 5
henry degano
No one should feel dread when having to go into a store or restaurant because of how rude & or complacent the employee(s) are. However, I guess I should compliment their commitment to consistency.
As a doordasher…. I came in to pick up an order. I as told 10 mins before order was ready. Still 30 mins later NOTHING. Really poor customer service here and the timeline is ridiculous!!!
The manager had an attitude once I requested per the customer to cancel her order. Which after an additional hour I of not knowing how much longer it was going to take I myself would have done the same thing.
I was told that she would cancel on her time when she was ready to do so. Per the request of the customer, she asked for a copy of the receipt before leaving showing proof of the cancellation.
Look things happen sure, however be professional about it. Every order I saw leave this place was neither missing something or wrong!
Atmosphere: 1
Service: 1
We ordered through the app, we got the big box deal, and they also used Door Dash to bring us the food. The dasher was very polite and packaged our food nicely. I ordered pepperoni on one and sausage and pepperoni and onions on the other.
Food: 4
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza, Boneless Wings
I was reliving the 80s. It’s not the same as it used to be, but the pizza was very good and it was fun for nostalgia sake. There’s no salad bar and there’s no Galaga machine. It was bare bones, but it wasn’t busy and our server was adequate.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Breadsticks, Pepperoni Pizza
I've heard numerous bad things about this place, from multiple people, in multiple ways & from multiple directions so, no, I would NOT eat here nor do carryout. Not sure if the owner's just an absentee landlord or completely clueless idiot but this place really sucks. In lots of ways. Not only is the (so-called) "help" utterly stupid they're also tremendously inefficient, ineffective & inept. Personally & professionally INCOMPETENT. In addition, this place seems to constantly have serious, ongoing problems with very important basic issues like food preparation, food presentation, food handling, the actual menu, being able to complete orders on time, being able to complete orders correctly, staffing, scheduling, management, & oh yeah, CUSTOMER SERVICE. The food here is often incorrectly, improperly or imperfectly prepared then also incorrectly, improperly or imperfectly cooked & the end result is often a doozy. An unpalatable, unappealing, unattractive, "damn, I wasted my money" kinda doozy. They then compound these already significant errors by "delivering" absolutely horrible "customer service." Customers who aren't happy with their orders are ridiculed, put down, sneered at, ignored and / or argued with. Nothing additional is ever done to please, help, placate, mollify OR satisfy them & no additional time, effort, money or energy is ever expended to solicit, encourage or gain their business (much less keep it) & it shows. Unhappy, dissatisfied, disgruntled & even somewhat angry (previous) customers abound. They're numerous, widespread, outspoken & the distinct MAJORITY so draw your own conclusions. DON'T EAT HERE. AND THANK ME LATER.
Im very very disappointed I came to get my father a deep dish pizza I got a thin dried up pizza for both nothing deep dish about it a wasted $19 barely any cheese barely any pepperonis barely any mushrooms terrible service this was a very thin pizza not a deep dish at all
Food: 1
Recommended dishes: Pepperoni Pizza
Went to this location to get dinner. Half their menu was crossed off with a sharpie. We were also informed that the drink machine and the fryer was down. All they had was bottle drinks which they charged as much as a fountain drink but no refills. Tables and menus were sticky. There was a musty smell in the dinning area. We originally were going to dine in but because of the smell decided to leave. Should have ask for their health department rating before leaving as it isn't posted in a visible location.
Atmosphere: 1
Food: 2
Service: 1
I’m typing this review while waiting for my check for which feels like forever. Service is SLOW. I’m a Steak N Shake guy so I’m use to slow service but the pay off isn’t worth it. We waited forever to get our food and drinks ordered. Our waitresses is god knows where. She’s only appeared once! Nobody here except the nice gentleman in the front with the gold cross chain and the blonde shorter lady knows what they’re doing. Don’t dine here, take out might be better. Who knows? Anyways I’m going to walk up to the front and ask if I got finally get my check. Update: Later waited in the line at the front where the nice gentleman with the gold cross chain said he’ll help me pay but coincidently another waitress who was not my own hands me my check finally! Shout out to the Man with the gold Cross Chain and the Blonde Lady behind him. Keep up the good work! I visited on 10/25/2024.
Atmosphere: 5
Food: 3
Service: 1
Always a pleasure
Atmosphere: 5
Food: 5
Service: 5
DaWayne was extremely nice my sister said. She said he deserves a raise! Yummy breadsticks.
Atmosphere: 5
Food: 5
Service: 5
The service is very friendly and you always respond quickly.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I do doordash and every single time they take way longer than the pickup time says. They just don’t care about us or the people ordering from doordash.
They had no fountain drinks and no salads of any kind
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza, Personal Pan Pizza
Picked up food for Door Dash, which smelled so so good. Food has always been good, whenever I've eaten here.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Breadsticks
Boneless wings are chicken nuggets. Coating was as hard as concrete. The personal pan pizzas on the hand were excellent.
Atmosphere: 5
Food: 3
Service: 5
No one should feel dread when having to go into a store or restaurant because of how rude & or complacent the employee(s) are. However, I guess I should compliment their commitment to consistency.
Atmosphere: 1
Service: 1
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