The Greene Turtle Sports Bar & Grille
118 Shawan Rd Suite HH, Hunt Valley
(410) 771-0555
Recent Reviews
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Wonderful people and great food! Shout out to my waitress Candace!
Food: 5
Service: 5
WOW! I have not been here in years and I stopped in with a friend when I was visiting the area. Let me tell you that I was most impressed with the service. Madeline was ABSOLUTELY FANTASTIC! I had many questions and she was able to answer them and also make recommendations as to what we should try. Very attentive, our drinks were never empty, got plenty of napkins, checked on us to make sure everything was good throughout the meal. Next I visit the area I would definitely go back. We were happy with our food and drinks.I have eaten all over the place and you can see by my many reviews. But it is service like this that keeps people coming back to a place and being loyal customers. THANK YOU MADELINE P. KUDOS TO HER! More staff like that and you are in fantastic shape.
Atmosphere: 4
Food: 4
Service: 5
Great service and great food! Ava was very personable and sweet! Will definitely come back to this location! :)
Atmosphere: 5
Food: 5
Service: 5
Madeline is the best! Great service!
Maddie was an amazing bartender friendly, attentive, and kind! Great conversation.
Atmosphere: 5
Food: 5
Service: 5
The Greene Turtle Experience is elevated thanks to the presence of Maddie. Her warmth & cheer is infectious. I’ll be back.
Service: 5
The burger was very salty. Crab dip was way too salty.
Fries were good as I asked for light salt.
My server was very attentive, albeit i was the first table of the day.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Fries
Madaline was great. Busy but didn’t miss a beat.
Candice was great! Food was out quick and fast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fat Tire Beer Cheesesteak, Fries
Good food, excellent service from my kind waitress Candice!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chesapeake Burger
Restaurantji Recommends
The food was amazing and Addison did a fantastic job with our large group.
Atmosphere: 5
Food: 5
Service: 5
Addison did amazing with our party of 50!
Atmosphere: 5
Food: 5
Service: 5
Addison was great
Atmosphere: 5
Food: 5
Service: 5
It all comes down to service - or a lack thereof. We arrived at 6:15pm on a Thursday looking for a quick bite. We were greeted at the hostess station and quickly seated. It took 15 minutes before anybody came to our table. When the waitress arrived she was pleasant and took our drink orders. It took 21 minutes for us to get our drinks. We almost got up and left. I sat there in disbelief trying to determine the cause of the slow service. The restaurant was not busy with only four seated tables. The bar was quite busy but had multiple wait staff working there. The booth next to us was being served by a different waiter. He seemed to come and go frequently while we would never see our waitress. Our waitress came to take our food order 45 minutes after we arrived! A couple was seated in the booth next to us and I began to time their interactions (being quite bored and agitated at this point). The waiter came over immediately to introduce himself and took their drink orders. He returned 2:37 later with their drinks. He took their food order and disappeared. He checked in on them frequently. Our food arrived and the order was incorrect so the waitress had to retrieve the correct items. By now we were all completely frustrated. The food for the booth next door arrived just a few minutes later. It was obvious the kitchen wasn't too backed up. I saw what I believed to be a manager walking the floor and waived him over. I expressed our dissatisfaction with the speed of the service. He apologized for the wait and said he would talk to her. I told him that I was not looking for compensation, and that I just wanted to make him aware so that they could handle any training or operational issues. It took us just under 2 hours to from entry to exit. Not what we had planned. The food itself was mediocre.
At the end of the day this was a miserable experience and I could not recommend this location.
Atmosphere: 3
Food: 2
Service: 1
Great place I had an amazing time with my friends. We went there and their burger was insane and the waitress Ava was the best. She was sweet and accommodating to all our needs and answered any questions we had with certainty. She was also just a joy to talk to and overall gave a great service. I definitely recommend this place to anyone in the area!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chesapeake Burger, Fries
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