Ordered my pizza at 11:20 it has now been over 2 hours I’ve called multiple times and they claimed they can’t get ahold of the driver they said they are going to refund my card but that’s not solving the issue we live 10 minutes from the store and I would have happily drove to grab it if I had my car today but couldn’t and I called explaining that I will want my pizza remade if it’s cold because it doesn’t take 2 hours to deliver food that’s 10 minutes from your house the “manager” said it won’t be cold but that’s probably not true and then started yelling and arguing with me when all I said is that you need to get a hold of the driver or make me a new order and have someone else deliver it. My husband was also on the phone with us and told the manager to stop arguing with me and that proceeded to the manger saying I’m going to hang up which he then did.
Vicky Herd
NEVER RECEIVED PIZZAS! Man who answered phone was rude. Said I must have called a different store, claimed he didn't have my order. His store location and phone number is on my cell and bank statement. REALLY MISTER? He wouldn't help nor did he refund my money. I will never order from Papa John's Pizza again. You don't even deserve a one star rating much less be in business.
Joshua
Pizza is great when it's hot and fresh. But service is always behind, disorganized, and uncaring.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Pepperoni Pizza, Cheese Pizza, Pizzas Wings, Extra Large New York Style Pizza
Alexander C
The only pizza delivery in our area but I give them props. The pizza is consistent and the delivery drivers are always very friendly, the one gentlemen always brings treats for our dogs. We appreciate them
Service: 5
Recommended dishes: Pepperoni Pizza
Karen Grossman
Save yourself the stress and DO NOT order from this location. I placed an order to be delivered on 8/9 at 12pm, it was never delivered. No one from Papa John's contacted me to let me know it would not be delivered. My credit card was charged. I called and asked and the manager what happened, he told me he didn't know because he was not working at the time the order was to be delivered and I had to talk to someone else, no one has called me back. This order was a gift and it is extremely embarrassing that it was not delivered and very poor service on Papa John's behalf, very frustrating there is no explanation or apology from the store.
Atmosphere: 1
Food: 1
Service: 1
K Tiberius Kirk
OK, look. I don't order Papa Johns because it's gourmet. I order because the kids love it and it's the only pizza delivery in my area. THAT SAID, I keep going back (at least twice a month) because I have never had any real issues in the 8 or so years I've ordered at this location, and the delivery drivers are always amazing. The drivers go above and beyond, are always kind, respectful, and the treats for the doggies are always appreciated as well. The few times a delivery has been late, I get the free pizza cards in the mail, but that's hardly ever. I hope they all are paid well, and people, don't forget to tip your drivers! If you can afford delivery, you can afford a tip!
Atmosphere: 3
Food: 5
Service: 5
Ziom Ziomow
Terrible customer service! We got charged twice and our order never showed up. They did nothing for the inconvenience and said there is nothing we can do for the double charge. Unbelievable!
Atmosphere: 1
Food: 1
Service: 1
Sandman Floors
Garlic stuffed crust is the best cheese pizza I ever had. Portnoy doesn't get it
Atmosphere: 4
Food: 5
Service: 5
No Nah
The delivery guy had an attitude about no tip while u make. Almost 20 a hour while I was seeing how he was doing
Food: 4
Service: 2
Sarah Miller
Pizza was not cooked all the way. Pretty much inedible.
Their pizza has some body, unlike a pizza I bought from another place near me recently. I was surprised how different the weight of the box was. And it was a much better tasting meal as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
McLane Fisher
2 hours and order hasn't been delivered. Manager, Nicole, was rude and could care less.
Ordered my pizza at 11:20 it has now been over 2 hours I’ve called multiple times and they claimed they can’t get ahold of the driver they said they are going to refund my card but that’s not solving the issue we live 10 minutes from the store and I would have happily drove to grab it if I had my car today but couldn’t and I called explaining that I will want my pizza remade if it’s cold because it doesn’t take 2 hours to deliver food that’s 10 minutes from your house the “manager” said it won’t be cold but that’s probably not true and then started yelling and arguing with me when all I said is that you need to get a hold of the driver or make me a new order and have someone else deliver it. My husband was also on the phone with us and told the manager to stop arguing with me and that proceeded to the manger saying I’m going to hang up which he then did.
NEVER RECEIVED PIZZAS! Man who answered phone was rude. Said I must have called a different store, claimed he didn't have my order. His store location and phone number is on my cell and bank statement. REALLY MISTER? He wouldn't help nor did he refund my money. I will never order from Papa John's Pizza again. You don't even deserve a one star rating much less be in business.
Pizza is great when it's hot and fresh. But service is always behind, disorganized, and uncaring.
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Pepperoni Pizza, Cheese Pizza, Pizzas Wings, Extra Large New York Style Pizza
The only pizza delivery in our area but I give them props. The pizza is consistent and the delivery drivers are always very friendly, the one gentlemen always brings treats for our dogs. We appreciate them
Service: 5
Recommended dishes: Pepperoni Pizza
Save yourself the stress and DO NOT order from this location. I placed an order to be delivered on 8/9 at 12pm, it was never delivered. No one from Papa John's contacted me to let me know it would not be delivered. My credit card was charged. I called and asked and the manager what happened, he told me he didn't know because he was not working at the time the order was to be delivered and I had to talk to someone else, no one has called me back. This order was a gift and it is extremely embarrassing that it was not delivered and very poor service on Papa John's behalf, very frustrating there is no explanation or apology from the store.
Atmosphere: 1
Food: 1
Service: 1
OK, look. I don't order Papa Johns because it's gourmet. I order because the kids love it and it's the only pizza delivery in my area. THAT SAID, I keep going back (at least twice a month) because I have never had any real issues in the 8 or so years I've ordered at this location, and the delivery drivers are always amazing. The drivers go above and beyond, are always kind, respectful, and the treats for the doggies are always appreciated as well. The few times a delivery has been late, I get the free pizza cards in the mail, but that's hardly ever. I hope they all are paid well, and people, don't forget to tip your drivers! If you can afford delivery, you can afford a tip!
Atmosphere: 3
Food: 5
Service: 5
Terrible customer service! We got charged twice and our order never showed up. They did nothing for the inconvenience and said there is nothing we can do for the double charge. Unbelievable!
Atmosphere: 1
Food: 1
Service: 1
Garlic stuffed crust is the best cheese pizza I ever had. Portnoy doesn't get it
Atmosphere: 4
Food: 5
Service: 5
The delivery guy had an attitude about no tip while u make. Almost 20 a hour while I was seeing how he was doing
Food: 4
Service: 2
Pizza was not cooked all the way. Pretty much inedible.
Food: 1
Service: 2
Restaurantji Recommends
Their pizza has some body, unlike a pizza I bought from another place near me recently. I was surprised how different the weight of the box was. And it was a much better tasting meal as well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
2 hours and order hasn't been delivered. Manager, Nicole, was rude and could care less.
Ok pizza for too much money.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Hawaiian Pizza, Pepperoni Pizza
Great pizza &
Atmosphere: 5
Food: 5
Service: 5
Excellent delivery! On time and piping hot!
Food: 5
Service: 5
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