Starbucks

I am not a frequent customer but as of late thanks to gift cards and my love of peppermint mochas I have been visiting. Ever since this location did an upgrade to its space, the environment has done a 180 degree turn. The staff are warm, friendly and down right sweet. This morning one young lady asked for the correct spelling of my name. I am not the one that gets hung up on those things but I thought it was such a sweet gesture. Another barista greeted me and asked how my day was going and we had a lovely quick chat while he was preparing an order. I will definitely be coming more often, gift card or not. Food good, service outstanding. It is an absolute treat to spend my money here.

Atmosphere: 5

Food: 5

Service: 5

It's always freezing in this store, winter or summer. A thick jacket is always required in store all around the year.
In winters, this store is colder than outside.
Cannot sit for longer than 5 minutes in this freezing store. There is no such thing as heating. Either it is broken or its the company policy.

Atmosphere: 1

This location makes the best drinks

Atmosphere: 2

Food: 5

Service: 5

I had a very upsetting experience at this Starbucks location. The service felt racially motivated and extremely unprofessional. When my boyfriend politely asked to upsize his drink, the baristas a white girl with a bow and a Black girl with a ponytail reacted with unnecessary attitude. One of them even threw the straw at him instead of handing it respectfully.

This type of behavior is unacceptable, especially from a company that claims to value inclusivity and respect. We left feeling uncomfortable and disrespected. Management should be aware and address how their staff are treating customers, because no one should be made to feel this way.

Atmosphere: 1

I have never been to a Starbucks where there has been only one person working. I just need to commend whoever she was cause she was taking orders heating food and making coffee all on her own and she deserves some recognition for it!

Atmosphere: 5

Food: 5

Service: 5

This location is right off the 95 so it is great for a quick stop for coffee or a snack. A good amount of seating combined with great service allows me to sometimes sit and relax a bit before getting back on the road.

Atmosphere: 5

Food: 5

Service: 5

Kyra-Shift leader and her time greet with a big smile and above and beyond customer service! My Frap and egg bites were delicious!!

Atmosphere: 5

Food: 5

Service: 5

Rude staff

Atmosphere: 1

Food: 4

Service: 1

Their coffee is great, service is quick and they have very clean restrooms which is greatly appreciated!

Atmosphere: 5

Food: 5

Service: 5

Excellent Service! Highly recommend! 10/10

Atmosphere: 5

Food: 5

Service: 5

Iced Vanilla Chai tea and a chocolate cake pop please. Love it!!! My baristas are always on point with my drink. I love and thank you ♥️

Atmosphere: 5

Food: 5

Service: 5

Love the people working here.

Atmosphere: 5

Food: 5

Service: 5

Great store great employees!

Atmosphere: 5

Food: 5

Service: 5

Do yourself a favor DO NOT frequent this Starbucks. It’s awful. Kyra on multiple occasions is extremely rude and takes things far too seriously. We went through hell to get a pup cup for our Birthday dog even after offering to pay for it. She seems to always be super uptight. I’ve tried this place but nope we will head to Dobbin from here on out at least until Kyra’s finds a new career.

Atmosphere: 1

Food: 1

Service: 1

Last week I ordered a cold Matcha with oat milk, surprise, my cup was full of ice, and I can't enjoy it.