McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
854 Jefferson Pike, Knoxville
(301) 834-5201
About McDonald's
Customers' Favorites
McDonald's Reviews
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Friendly and clean. A bit understaffed lots of parking
Your service is horrible. Ordered two fries, big Mack and a cheese burger. Received one large Fry. Food was cold. We quit come after the worm on the bottom of the cup of tea. And they want a pay raise lol. Just to get it wrong.
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
People in Knoxville Also Viewed
McDonald's is a reliable and welcoming location, known for its hot food and friendly service. The staff is accommodating, often providing extras like hash browns or free meals when customers have to wait. The restaurant is clean and well-organized, with accurate orders and fresh food. While some customers have noted that the iced coffee may not always be prepared perfectly, the staff's great service and attention to detail help create a positive experience. The drive-thru and lobby teams consistently go above and beyond to ensure timely and efficient service, even during busy periods and late at night. However, some customers have expressed frustration with the drive-thru process, mentioning long waits even when there is no line. They have also pointed out that items like apple pies may sometimes be out of stock, but staff members are quick to offer alternatives, such as ice cream sundaes, to make up for it. Additionally, although many appreciate the dependable service, there have been mixed reviews about the taste of the soda. Overall, McDonald's remains a solid choice for a quick and satisfying meal, but customers have noted that improvements in service professionalism could enhance their experience.