McDonald's

854 Jefferson Pike, Knoxville
(301) 834-5201

Recent Reviews

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Daniel S

Empty drive through but a 10 minute wait for food that was cold, stale and disgusting. The fries were soggy and cold, the buns on the burgers were literally crunchy. The only edible part of the meal was the Diet Coke.

The Frederick county health department needs to inspect this dump asap.

Atmosphere: 1

Food: 1

Service: 1

George Walter

Staff was great and CJ was great on the register. Very polite and fast service.

Atmosphere: 5

Food: 5

Service: 5

Cody

Three times in a row I've went to this worthless McDonald's sat there cold food sat there wrong food now I sat there so long that I watched the breakfast menu turn to lunch highly recommend driving all the way to Frederick we're going to Burger King across the street

Atmosphere: 1

Food: 1

Service: 1

Evqke Hive

The food never has salt and they screw up the sauces when there’s more than 5 listed

Abner Ortiz

First thing i saw was a guy returning to return a wrong order, my order order was wrong as well i i didn’t noticed until i was miles away

George Howell

Understaffed to the point it impacts food quality. Long wait for mediocre McDs.

Atmosphere: 2

Food: 2

Service: 3

Sam Operchuck

The order accuracy at this location is literally like 50%

Atmosphere: 2

Food: 2

Service: 2

K S

Every time there is a new toy released with the kids meals some how this McDonald’s always runs out and then hands out old toys to hopeful children and making them unhappy. The icing on the cake is the false advertisement for Monopoly Go pieces. How come every time I order something on the app that’s supposed to come with monopoly pieces and then get zero after I pay. We don’t eat at McDonald’s much but obviously now is to get monopoly pieces. Go buy food somewhere else if you are expecting monopoly pieces, they don’t have any for customers.

Atmosphere: 1

Food: 1

Service: 1

Brittany R

We ended up missing an item from our order, but the gentleman who brought out our food was so nice. Just a lot of positive vibes and seems like a hard worker. He needs a raise.

Food: 4

Service: 5

Cory Lynn Jackson

Cory was awesome!! He made our food fresh and it was fast! He deserves a raise.

Atmosphere: 5

Food: 5

Service: 5

Lindsay Jones

My snack wraps were old, lettuce was brown, 1 of my sandwiches didn’t have bacon on it that I paid extra for
Terrible!!!!

Atmosphere: 1

Food: 1

Service: 1

Tillman T

I decided to go inside this morning for breakfast and i ordered on the kiosk. My order came up to $10 something and i only had $7.47 on Apple Pay/Apple cash. I wanted to use that and pay the rest in cash at the counter. I canceled the transaction and a message came up on the screen “receive refund at counter” when I spoke to the workers about it, the manager told me she can’t give me my refund. So now I have to contact Apple to report the transaction. This is very inconvenient and their kiosk machines should not tell customers they will receive their refund at the counter, if it’s not possible. I recommend the McDonald’s in Frederick on Buckeyestown pike, best customer service I’ve seen so far.

Service: 1

P.

I went through the drive thru and requested their mocha iced coffee. I was told they do not carry it but they have it in vanilla or in pumpkin flavor. Maybe remove it from the menu as well as the online menu. It’s the only thing I ever order from this location.

Dan Forero

Monopoly pieces not here. Go to another store.

J B

Made me move to drive through spot even with no one behind me. Food took way too long. Order was wrong and they didn’t give us any sauces. Tony overpriced milkshakes too.

Atmosphere: 1

Food: 1

Service: 1

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