On 9/19/24 around 8:30pm I went thru the drive thru window to order an Impossible Whopper sandwich. I was shocked when the employee on the microphone snapped at me saying "We ain't got no Impossible Whopper!" I was surprised by her abrupt and disrespectful tone in letting me know they didn't have Impossible Whoppers available at that time. I repeated back to her what she said thinking she'd recognize her error. She didnt....she repeated what she said. Burger King employees definitely need to be trained better. That encounter truly bothered me. The drive thru wasn't busy....there was only one car in front of me. Smh
Update: November 16th, went to the drive thru window after not patronizing this location since September. What a great improvement, based on the employee, JUSTIN, who took my drive thru order. Justin was courteous, pleasant and prompt. He is definitely an asset. Loved interacting with him. Based on tonight's experience with such great customer service from Justin, I changed my rating.
Food: 5
Service: 5
John Carlson
They play instead of helping
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Onion Rings
Margie Clark
The burger was not hot, barely even warm, but the fruits were hot and delicious.
Atmosphere: 3
Food: 3
Service: 3
Jason Arnold
Neeka and the manger on duty was extremely friendly ! The food was great and they were very accommodating! Thankyou !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr
Angie Jacks
Service was slow. People walking around looking like they are busy and they really wasn't. It took 8 mins before anyone acknowledged me. Then my order was taken. The ice machine had no ice.
Atmosphere: 3
Food: 2
Service: 2
Paxton Wormley
Under staffed.
Vegetarian options: Impossible burger.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Impossible Whopper
Larry Fletcher
Slow service. Alot of employees just standing around
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Whopper, Onion Rings
Lillian Bowen
Very good food .nice customer service .
Atmosphere: 5
Food: 5
Service: 5
A C
Horrible food cooked in old nasty oil. God only now when they cleaned it out. Pulled up to the speaker and got nothing but a nasty attitude matching the quality of food?. I ordered an ice coffee as well and I was handed a cup of creamer. Literally no coffee in my creamer. Where is the owner?? How is management letting this happen??
Atmosphere: 1
Food: 1
Service: 1
jr. collins
Food was cooked in old oil tasted horrible. Worst original chicken I've ever tasted. So we're the onion rings. Won't return to this restaurant again.
On 9/19/24 around 8:30pm I went thru the drive thru window to order an Impossible Whopper sandwich. I was shocked when the employee on the microphone snapped at me saying "We ain't got no Impossible Whopper!" I was surprised by her abrupt and disrespectful tone in letting me know they didn't have Impossible Whoppers available at that time. I repeated back to her what she said thinking she'd recognize her error. She didnt....she repeated what she said. Burger King employees definitely need to be trained better. That encounter truly bothered me. The drive thru wasn't busy....there was only one car in front of me. Smh
Update: November 16th, went to the drive thru window after not patronizing this location since September. What a great improvement, based on the employee, JUSTIN, who took my drive thru order. Justin was courteous, pleasant and prompt. He is definitely an asset. Loved interacting with him. Based on tonight's experience with such great customer service from Justin, I changed my rating.
Food: 5
Service: 5
They play instead of helping
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Onion Rings
The burger was not hot, barely even warm, but the fruits were hot and delicious.
Atmosphere: 3
Food: 3
Service: 3
Neeka and the manger on duty was extremely friendly ! The food was great and they were very accommodating! Thankyou !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Jr
Service was slow. People walking around looking like they are busy and they really wasn't. It took 8 mins before anyone acknowledged me. Then my order was taken. The ice machine had no ice.
Atmosphere: 3
Food: 2
Service: 2
Under staffed.
Vegetarian options: Impossible burger.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Impossible Whopper
Slow service. Alot of employees just standing around
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Whopper, Onion Rings
Very good food .nice customer service .
Atmosphere: 5
Food: 5
Service: 5
Horrible food cooked in old nasty oil. God only now when they cleaned it out. Pulled up to the speaker and got nothing but a nasty attitude matching the quality of food?. I ordered an ice coffee as well and I was handed a cup of creamer. Literally no coffee in my creamer. Where is the owner?? How is management letting this happen??
Atmosphere: 1
Food: 1
Service: 1
Food was cooked in old oil tasted horrible. Worst original chicken I've ever tasted. So we're the onion rings. Won't return to this restaurant again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The manager she is very helpful and nice she go's above and beyond
Atmosphere: 4
Food: 5
Service: 5
Food was hot, if u download coupons ur cost is like half the menu price
Atmosphere: 5
Food: 4
Service: 5
Ordered a Chicken Sandwich but Had to get a burger because they was out of chicken for the sandwich I ordered but sandwich was still ok
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Crispy Chicken Sandwich with Cheese
Customer service very bad in the morning they don't attend the drive thru, because they are smoking marijuana.
Atmosphere: 3
Food: 4
Service: 2
The food was hot and tasty.The service was quick, and the people were very pleasant.I used the drive-thru, and it was great
Atmosphere: 5
Food: 5
Service: 5
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