KFC

Name: KFC
Address: Rt. 301 & Rt. 6, La Plata, Maryland, 20646, US
Telephone: (301) 934-0374
Price range: $
Rating: 2.9

$ • Fast Food, Chicken Wings, Chicken Shop

Hours:
Rt. 301 & Rt. 6, La Plata
(301) 934-0374

Menu Order Online

About KFC

KFC is a well-known restaurant that offers friendly and professional service. Customers have reported being greeted with smiles and quick service. The food is fresh and hot, especially their popular chicken specials, which are considered a good value online. However, some customers have commented that the food is not as good as what can be found in grocery stores, and the sides are small and bland. The biscuits, on the other hand, have been praised. There are concerns about the food being overpriced, which affects the overall rating of the food and pricing. The staff's pleasant demeanor has been a consistent highlight in customers' experiences.

The restaurant has faced some challenges, such as being destroyed in a tornado in 2002 and navigating the COVID-19 pandemic. Despite these obstacles, the KFC location has adapted by offering to-go delivery and a mobile app for ordering. Ordering through the mobile app is convenient, and the service is efficient. The restaurant is clean both inside and outside, which is appreciated by customers.

While the food is generally good, some customers have noticed a slight difference in the quality of the chicken, suggesting that the original recipe has been modified. Additionally, the specials available on the app and in-house are limited, and the price points can be high compared to buying roasted or fried chicken from a local grocery store.

To improve its standing, the KFC location could consider using social media, engaging with its app users, and implementing local advertising to increase its visibility and stand out from the competition. By offering more enticing specials and promotions, the restaurant can attract more customers and encourage repeat visits.