Their online service is horrible!!! The employees that put those orders together do not take the time read orders. It's a 100 percent fact when I click the box for "no substitutions" guess what's in my order....yup....substitutions.
Rishi Pal Tanwar
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
Jerry Dobry
Great service and good food.
Steven M.
They are good about making Safeway Employees and Customers wear their mask properly. But they have vendors that don't have them on properly or they are a neck bandanna!
Tyese S.
My order was lost and curbside service closed at 8:03. Multiple managers said they could offer no solution since that was a separate department. After the end of the call, A Drive Up and Go employee left work and began to call my personal cell. I immediately reported her actions; ut again the managers had no solutions. No food, no courtestly call and harassing employees. Not a good look.
Lorraine J.
This store is pure racist. White female cashiers are super racist and the quality of their fresh vegetables is zero. Don't go there - I shop in Va where customer service is top notch unlike MD.
Michael A.
Bad customer service, horrible produce and dangerous meat. Not good at all. Safeway has never been great but its at a point beyond repair now. Stay away
Chelsee C.
The ladies in the deli department were amazing! My family was in the middle of a tragedy and we suddenly had to feed about 50 people. We came in to this store and needed a lot of sandwhich fixings. They got it all prepped and ready quickly and did it all with a professional attitude and friendly smiles. Thank you so much for making a terrible day a little less stressful.
Maggie M.
They have the best grocery selection in the La Plata area, and consequently I shop here often. BUT there are a few things that could be done to improve the store, starting with some targeted staff training... I avoid one particular checker there. I know from experience that she stops checking groceries for minutes at a time to engage in conversations with customers, often about her personal business. I appreciate friendly, but most employees can continue scaning and make light, polite conversation. Not this person. Her delve into personal issues, such as complaining about her fellow employees, makes me uncomfortable, and I will get in a longer line to avoid her. Unfortunately today the only non-self check-out line that was open the light was on nobody was there, so I'd already unloaded groceries on the belt (per the manager's direction) when this certain checker appeared. She proceeded to grumble about how -- unlike her fellow employees -- she doesn't sit around doing nothing when nobody's in line and that they sure know where to find her when they want something. Then she muttered that it was "time to move on." Then she stopped checking groceries to have a conversation with a man who was at the ATM 20 feet away. She informed him that she just bought a boat and was going down to Hatteras and invited him on a fishing trip. She stopped the checking process again later to write a long note to herself and put it next to the cash register. She had one more conversation with the man about the fishing trip (during this time she has stopped checking groceries). She also talked about losing her parents. Yes that's hard, but it is an inappropriately intimate topic of conversation for somebody whose groceries you are checking (or in this case not checking). I think management needs to counsel this employee . Ive seen other customers wince and look uncomfortable when this cashier stops and asks direct questions or makes comments. As far as selection goes, the organic produce section often has good items but sometimes the produce is old. Probably it has lower turnover, but still, I'd rather pay a bit more to have fresh items.Finally the restrooms really need to be upgraded and remodeled. There should be paper towel dispensers. Everybody knows by now that air dryers just blow germs all over the place. The doors on the stalls are not properly aligned, the tile is chipped, there's one soap dispenser for two sinks (and it's not in the middle, so you have to reach over or walk around another person to get soap). Sometimes this restroom does not smell fresh, although today it sparkled and smelled like bleach, which was refreshing.This store really has a lot going for it. For the most part staff are friendly and professional and the products and selection are good. With a few tweaks it could really be a great place.
Jeremy Timko
Rotting meat and vegetables on their shelves. When did this Safeway become the worst one in the county?
Their online service is horrible!!! The employees that put those orders together do not take the time read orders. It's a 100 percent fact when I click the box for "no substitutions" guess what's in my order....yup....substitutions.
Great customer service +18O56O854O6 NO NONSENSE and GREAT ASSISTANCE!!!
Great service and good food.
They are good about making Safeway Employees and Customers wear their mask properly. But they have vendors that don't have them on properly or they are a neck bandanna!
My order was lost and curbside service closed at 8:03. Multiple managers said they could offer no solution since that was a separate department. After the end of the call, A Drive Up and Go employee left work and began to call my personal cell. I immediately reported her actions; ut again the managers had no solutions. No food, no courtestly call and harassing employees. Not a good look.
This store is pure racist. White female cashiers are super racist and the quality of their fresh vegetables is zero. Don't go there - I shop in Va where customer service is top notch unlike MD.
Bad customer service, horrible produce and dangerous meat. Not good at all. Safeway has never been great but its at a point beyond repair now. Stay away
The ladies in the deli department were amazing! My family was in the middle of a tragedy and we suddenly had to feed about 50 people. We came in to this store and needed a lot of sandwhich fixings. They got it all prepped and ready quickly and did it all with a professional attitude and friendly smiles. Thank you so much for making a terrible day a little less stressful.
They have the best grocery selection in the La Plata area, and consequently I shop here often. BUT there are a few things that could be done to improve the store, starting with some targeted staff training... I avoid one particular checker there. I know from experience that she stops checking groceries for minutes at a time to engage in conversations with customers, often about her personal business. I appreciate friendly, but most employees can continue scaning and make light, polite conversation. Not this person. Her delve into personal issues, such as complaining about her fellow employees, makes me uncomfortable, and I will get in a longer line to avoid her. Unfortunately today the only non-self check-out line that was open the light was on nobody was there, so I'd already unloaded groceries on the belt (per the manager's direction) when this certain checker appeared. She proceeded to grumble about how -- unlike her fellow employees -- she doesn't sit around doing nothing when nobody's in line and that they sure know where to find her when they want something. Then she muttered that it was "time to move on." Then she stopped checking groceries to have a conversation with a man who was at the ATM 20 feet away. She informed him that she just bought a boat and was going down to Hatteras and invited him on a fishing trip. She stopped the checking process again later to write a long note to herself and put it next to the cash register. She had one more conversation with the man about the fishing trip (during this time she has stopped checking groceries). She also talked about losing her parents. Yes that's hard, but it is an inappropriately intimate topic of conversation for somebody whose groceries you are checking (or in this case not checking). I think management needs to counsel this employee . Ive seen other customers wince and look uncomfortable when this cashier stops and asks direct questions or makes comments. As far as selection goes, the organic produce section often has good items but sometimes the produce is old. Probably it has lower turnover, but still, I'd rather pay a bit more to have fresh items.Finally the restrooms really need to be upgraded and remodeled. There should be paper towel dispensers. Everybody knows by now that air dryers just blow germs all over the place. The doors on the stalls are not properly aligned, the tile is chipped, there's one soap dispenser for two sinks (and it's not in the middle, so you have to reach over or walk around another person to get soap). Sometimes this restroom does not smell fresh, although today it sparkled and smelled like bleach, which was refreshing.This store really has a lot going for it. For the most part staff are friendly and professional and the products and selection are good. With a few tweaks it could really be a great place.
Rotting meat and vegetables on their shelves. When did this Safeway become the worst one in the county?
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The pharmacy staff is nice
Read the fine print on the prices. Sometimes they are too lazy to put the tags out on the correct dates.
Only place I've been able to find this tasty Horseradish Cheddar.