This Starbucks does not give Starbucks friendly energy. It is always hit or miss with this location on making my drink correct. This is the second time that I was missing an ingredient that I asked and paid for. On top of that today when they were not busy no line inside or outside, everybody is standing around like it’s a staff meeting, I get to the window and ask to add a cinnamon pull apart and they tell me I have to go back around and I’m just like for what it’s nobody in like! I just left and will not go back. I like my coffee with good customer service!
Service: 1
Deanna McCoy
Quick pick up, food was hot and latte was delicious.
Atmosphere: 5
Food: 5
Service: 5
Seka V
They gave me a pink drink with no ice , terrible
Atmosphere: 3
Food: 1
Service: 1
Alexis
This is the second time I’ve come to this location and my order is incorrect. I highly do not recommend. Just throw the whole Starbucks away here. I much rather prefer the New Carrollton location. They actually listen.
Atmosphere: 1
Food: 1
Service: 1
Gaby Alecrim
I always go there. They continuously do something different of what you order… if you want to drink a random drink then you will like.
Atmosphere: 4
Food: 4
Service: 2
Ubillebaldo Sanchez
I really like this location but this time they took a long time with my computer and it wasn’t busy
Atmosphere: 3
Food: 3
Service: 1
Donald Tobar Diaz
I’ve never been here
Food: 1
Melonie Pinkston
Extremely slow moving. Not super friendly. The time it said my stuff would be ready they just started making it.
E. M.
Non-customers are allowed to take the seats of paying customers. I witnessed a derelict stumble in and mumble something to a group of 5 customers sitting at a table. They all left out of fear. I told him that was rude, they were customers, and he should at least buy something. He said he was going to buy something but that was a lie, he didn't. Another guy had brought in a huge desktop printer and was occupying 2 tables- one for his computer and one for his printer. I didn't see him drinking a coffee. I'll never go back to this Starbucks.
Holly A. Branch
This location is my absolute favorite location in the DC Metro area. I will ALWAYS go out of my way to patronize this location specifically because my drinks are consistently made well and the service is great. I will be a forever customer as long as this is the norm as it has been for the last couple of years!
I love the iced coffees here, I usually always go to another location but this time I decided to stop here since I wanted my coffee after work. I've noticed the customer service is not interesting, the girl at the drive thru is very rude. I ordered the Ice Horchata Oatmilk drink and it was not what I wanted, it looked more like an iced coffee with old milk, which you can see in the glass. I realized when I tried it, it made me sick to my stomach, so be careful, these people don't care about their customers, much less if things are going well.
Atmosphere: 2
Food: 1
Service: 1
Arun T
horrible service from the girl at the drive thru window today at 8:25AM , August 14th. Will never return to this location.
Atmosphere: 1
Food: 1
Service: 1
Ketora Singletary
This is not my first worst experience at this location. I don’t mind paying extra for toppings or customizations, but when I do, I expect them to be done right. Lately, I’ve noticed the drinks don’t come as ordered, and it feels like the attention to detail just isn’t there especially when people are spending money and being specific with their order. I know it’s a drive-thru and things get busy, but a little more care would go a long way. It’s frustrating spending your money every morning just to get your order wrong and employees have an attitude when you send back your drink.
Cet Parks
Didn’t have the right straw for my drink which took away from it. Ask first.
Atmosphere: 5
Food: 4
Service: 5
David Montoya
They need to train their employees better to treat their customers well and not be rude.
This Starbucks does not give Starbucks friendly energy. It is always hit or miss with this location on making my drink correct. This is the second time that I was missing an ingredient that I asked and paid for. On top of that today when they were not busy no line inside or outside, everybody is standing around like it’s a staff meeting, I get to the window and ask to add a cinnamon pull apart and they tell me I have to go back around and I’m just like for what it’s nobody in like! I just left and will not go back. I like my coffee with good customer service!
Service: 1
Quick pick up, food was hot and latte was delicious.
Atmosphere: 5
Food: 5
Service: 5
They gave me a pink drink with no ice , terrible
Atmosphere: 3
Food: 1
Service: 1
This is the second time I’ve come to this location and my order is incorrect. I highly do not recommend. Just throw the whole Starbucks away here. I much rather prefer the New Carrollton location. They actually listen.
Atmosphere: 1
Food: 1
Service: 1
I always go there. They continuously do something different of what you order… if you want to drink a random drink then you will like.
Atmosphere: 4
Food: 4
Service: 2
I really like this location but this time they took a long time with my computer and it wasn’t busy
Atmosphere: 3
Food: 3
Service: 1
I’ve never been here
Food: 1
Extremely slow moving. Not super friendly. The time it said my stuff would be ready they just started making it.
Non-customers are allowed to take the seats of paying customers. I witnessed a derelict stumble in and mumble something to a group of 5 customers sitting at a table. They all left out of fear. I told him that was rude, they were customers, and he should at least buy something. He said he was going to buy something but that was a lie, he didn't. Another guy had brought in a huge desktop printer and was occupying 2 tables- one for his computer and one for his printer. I didn't see him drinking a coffee. I'll never go back to this Starbucks.
This location is my absolute favorite location in the DC Metro area. I will ALWAYS go out of my way to patronize this location specifically because my drinks are consistently made well and the service is great. I will be a forever customer as long as this is the norm as it has been for the last couple of years!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love the iced coffees here, I usually always go to another location but this time I decided to stop here since I wanted my coffee after work. I've noticed the customer service is not interesting, the girl at the drive thru is very rude. I ordered the Ice Horchata Oatmilk drink and it was not what I wanted, it looked more like an iced coffee with old milk, which you can see in the glass. I realized when I tried it, it made me sick to my stomach, so be careful, these people don't care about their customers, much less if things are going well.
Atmosphere: 2
Food: 1
Service: 1
horrible service from the girl at the drive thru window today at 8:25AM , August 14th. Will never return to this location.
Atmosphere: 1
Food: 1
Service: 1
This is not my first worst experience at this location. I don’t mind paying extra for toppings or customizations, but when I do, I expect them to be done right. Lately, I’ve noticed the drinks don’t come as ordered, and it feels like the attention to detail just isn’t there especially when people are spending money and being specific with their order. I know it’s a drive-thru and things get busy, but a little more care would go a long way. It’s frustrating spending your money every morning just to get your order wrong and employees have an attitude when you send back your drink.
Didn’t have the right straw for my drink which took away from it. Ask first.
Atmosphere: 5
Food: 4
Service: 5
They need to train their employees better to treat their customers well and not be rude.
Service: 1
Loading...