This was one of the worst customer service experiences I’ve ever had. Walked in used the machine to place my order because there were other people standing around. Machine wasn’t taking payments which meant I had to pay at the register. When it was my turn to go up and pay I was greeted by someone who appeared to have been apart of management with a hand gesture to come forward. No greeting, can I all your order NOTHING just a blank look as if I’d annoyed her. I began to say I placed my order and need to pay. I have 2 TICKETS in my hand. She asked what was my number,,, {give number to pay} I then proceeded to say I also need to pay for the other one. In which the next comment was umm you just paid for your order….. I REPEATED I have 2 orders. She repeats again you JUST paid for the order. So I look at the paper and says clearly NTO because these are 2 different numbers and different meals… after about 15 second she says OH, well what’s the number. Pays for the tier and waiting. Not ATP someone has spilled some milkshake in the like area floor so I move to side, they began to call orders out and mother the ticket number, so I'm waiting listening for ticket. After receiving the second meal she asked what I was waiting for, I repoed my other meal. She states I was calling the meal you didn’t hear it. I replied I was listening for my NUMBER and not Golden meal…. 🤨🤨🤨 At this time there was another customers waiting and she pretty much got the same flat, unwelcoming response. With a hand gestures to was asked did you order already. The older lady who could probably be my mom stated no, I was waiting. The manager replied well you was standing over there so I didn’t know. MAYBE because it’s milkshake spilled over the damn floor !!!!!! Vent ends and I likely will NOT return to this location. ✌🏽
Atmosphere: 2
Food: 5
Service: 1
Nicolas Rousselot
I took a long time for me to get my sandwich. This particular McDonalds was understaffed.
Service: 1
Guta G
They are trouble on taking orders and poor customer service Waiting times forever
Atmosphere: 1
Food: 1
Service: 1
Marc Krauter
Messy store and parking lot. Had to ask for our McDonaldland items. Same game with Happy Meal toys. We also witnessed another Customer being talked down to and disrespected. I guess this is the Maryland experience?
Atmosphere: 1
Food: 2
Service: 1
Trey Martin
Cash only in the middle of the day?? This McDonald's is worse then the one on branch avenue and that's saying a lot! The place is dirty inside. Bathroom is disgusting. Maybe it's a good thing they were only taking cash. ⚠️⚠️⚠️
Atmosphere: 1
Food: 1
Service: 1
Raylea Grace
The food was fine, but I need to acknowledge an extremely rude employee. I can’t recall if she was a manager, but she was an older lady who wore glasses and had an accent. SO RUDE. Closed the window in my face while I was talking, then opened it back up a minute later and asked what I wanted. I said my friend was speaking to you and asked for sauce, and she says I already gave you some! No, she gave me some for my order, not his. Just super off putting, especially bc it was us and one other person in line so there was no type of rush. I will say though the younger boys were extremely friendly and respectful :)
Atmosphere: 1
Food: 3
Service: 1
Renee Brown
They are the slowest McDonald's in America even when order on the app. Make sure you got time to wait.
Atmosphere: 1
Food: 3
Service: 1
Elba Moreira
Good customer service.
Atmosphere: 4
Food: 3
Service: 4
Erika B.
This location must be under new management because the customer service, speed, particularly the drive-thru, and overall quality has declined. The staff are rude and seem to have no clue what they’re doing. I usually only get coffee, but after my 3rd poor experience, I will drive another mile to Dunkin’ Donuts.
This McDonalds is dirty and it stinks. The floor is sticky and has liquid all over. The workers are overwhelmed, especially during the lunch rush.
Atmosphere: 1
Food: 2
Service: 1
amber c
Amazing. I love this location! Tiffany is the best manager.
Atmosphere: 5
Food: 5
Service: 5
Nirous Longe
Worst experience
Date of Visit: Saturday, July 12, 2025 — Around 10:15 PM Location: McDonald’s, 1030 Largo Center Dr, Largo, MD 20774
I had one of the worst experiences at this McDonald’s location with my family. Upon arrival, the restaurant was shockingly dirty. The floor was covered with trash, and when we found a table, it had spilled juice and leftover food from previous customers.
I kindly asked the manager if someone could clean our table. Instead of addressing the issue, she responded sarcastically, asking if I expected her to clean it. I told her I didn’t care who did it, I just wanted a clean table for my family.
Things got worse when we ordered our food. It was prepared and left sitting at the front counter for over 30 minutes without anyone calling us. When I finally asked about it, they pointed to our cold food still sitting there. I requested that the food be remade, but they refused.
My family and I were forced to eat cold food in a filthy environment. This experience was deeply disappointing and unacceptable. I hope McDonald’s management takes immediate action to improve both customer service and cleanliness at this location.
shacana blackwell
This has got to be the worse location. They are always advertising “family night” but when you ask the staff, they act as if they never heard of it. The staff is very rude and unprofessional. The managers act like children. The drive thru is always wrapped around the bank. And the food is either too salty or unseasoned. I would recommend just driving to next McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
Jeremy Frits
At 1130pm the girl claims their system is down and they will only process orders on the mobile app not through the drive through speaker... terrible service.
This was one of the worst customer service experiences I’ve ever had. Walked in used the machine to place my order because there were other people standing around. Machine wasn’t taking payments which meant I had to pay at the register. When it was my turn to go up and pay I was greeted by someone who appeared to have been apart of management with a hand gesture to come forward. No greeting, can I all your order NOTHING just a blank look as if I’d annoyed her. I began to say I placed my order and need to pay. I have 2 TICKETS in my hand. She asked what was my number,,, {give number to pay} I then proceeded to say I also need to pay for the other one. In which the next comment was umm you just paid for your order….. I REPEATED I have 2 orders. She repeats again you JUST paid for the order. So I look at the paper and says clearly NTO because these are 2 different numbers and different meals… after about 15 second she says OH, well what’s the number. Pays for the tier and waiting. Not ATP someone has spilled some milkshake in the like area floor so I move to side, they began to call orders out and mother the ticket number, so I'm waiting listening for ticket. After receiving the second meal she asked what I was waiting for, I repoed my other meal. She states I was calling the meal you didn’t hear it. I replied I was listening for my NUMBER and not Golden meal…. 🤨🤨🤨 At this time there was another customers waiting and she pretty much got the same flat, unwelcoming response. With a hand gestures to was asked did you order already. The older lady who could probably be my mom stated no, I was waiting. The manager replied well you was standing over there so I didn’t know. MAYBE because it’s milkshake spilled over the damn floor !!!!!! Vent ends and I likely will NOT return to this location. ✌🏽
Atmosphere: 2
Food: 5
Service: 1
I took a long time for me to get my sandwich. This particular McDonalds was understaffed.
Service: 1
They are trouble on taking orders and poor customer service
Waiting times forever
Atmosphere: 1
Food: 1
Service: 1
Messy store and parking lot. Had to ask for our McDonaldland items. Same game with Happy Meal toys. We also witnessed another Customer being talked down to and disrespected. I guess this is the Maryland experience?
Atmosphere: 1
Food: 2
Service: 1
Cash only in the middle of the day?? This McDonald's is worse then the one on branch avenue and that's saying a lot! The place is dirty inside. Bathroom is disgusting. Maybe it's a good thing they were only taking cash. ⚠️⚠️⚠️
Atmosphere: 1
Food: 1
Service: 1
The food was fine, but I need to acknowledge an extremely rude employee. I can’t recall if she was a manager, but she was an older lady who wore glasses and had an accent. SO RUDE. Closed the window in my face while I was talking, then opened it back up a minute later and asked what I wanted. I said my friend was speaking to you and asked for sauce, and she says I already gave you some! No, she gave me some for my order, not his. Just super off putting, especially bc it was us and one other person in line so there was no type of rush. I will say though the younger boys were extremely friendly and respectful :)
Atmosphere: 1
Food: 3
Service: 1
They are the slowest McDonald's in America even when order on the app. Make sure you got time to wait.
Atmosphere: 1
Food: 3
Service: 1
Good customer service.
Atmosphere: 4
Food: 3
Service: 4
This location must be under new management because the customer service, speed, particularly the drive-thru, and overall quality has declined. The staff are rude and seem to have no clue what they’re doing. I usually only get coffee, but after my 3rd poor experience, I will drive another mile to Dunkin’ Donuts.
Atmosphere: 1
Food: 1
Service: 1
man yall suck
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This McDonalds is dirty and it stinks. The floor is sticky and has liquid all over. The workers are overwhelmed, especially during the lunch rush.
Atmosphere: 1
Food: 2
Service: 1
Amazing. I love this location!
Tiffany is the best manager.
Atmosphere: 5
Food: 5
Service: 5
Worst experience
Date of Visit: Saturday, July 12, 2025 — Around 10:15 PM
Location: McDonald’s, 1030 Largo Center Dr, Largo, MD 20774
I had one of the worst experiences at this McDonald’s location with my family. Upon arrival, the restaurant was shockingly dirty. The floor was covered with trash, and when we found a table, it had spilled juice and leftover food from previous customers.
I kindly asked the manager if someone could clean our table. Instead of addressing the issue, she responded sarcastically, asking if I expected her to clean it. I told her I didn’t care who did it, I just wanted a clean table for my family.
Things got worse when we ordered our food. It was prepared and left sitting at the front counter for over 30 minutes without anyone calling us. When I finally asked about it, they pointed to our cold food still sitting there. I requested that the food be remade, but they refused.
My family and I were forced to eat cold food in a filthy environment. This experience was deeply disappointing and unacceptable. I hope McDonald’s management takes immediate action to improve both customer service and cleanliness at this location.
This has got to be the worse location. They are always advertising “family night” but when you ask the staff, they act as if they never heard of it. The staff is very rude and unprofessional. The managers act like children. The drive thru is always wrapped around the bank. And the food is either too salty or unseasoned. I would recommend just driving to next McDonald’s.
Atmosphere: 1
Food: 1
Service: 1
At 1130pm the girl claims their system is down and they will only process orders on the mobile app not through the drive through speaker... terrible service.
Service: 1
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