Have you ever noticed how unbelievably unhappy the drive thru crews usually are? This one's just as bad as all the rest, kinda makes you feel so bad for them you don't even want to go back.
Atmosphere: 1
Food: 4
Service: 2
01carbin1
My online order is always ready very quickly. Ordering in the store is SUPER slow. Also, the restaurant could be cleaner.
Atmosphere: 2
Food: 4
Service: 2
Danny F
There was very little cheese on the beef and cheddar sandwiches. The roast beef seemed to have been sliced a while before they made the sandwiches. One piece was dark brown and a little dried-out. The service was ok, but they never asked if I wanted sauces. I used the drive thru, so I didn't see the inside. I won't be returning to this Arby's. Overall, Arby's prices have gotten too high.
Atmosphere: 3
Food: 2
Service: 4
Amanda Filosa
I ordered the gyro roast beef to try this time, it takes a lot for me to change my order from a regular or double roast beef, but it looked good. However, I didn't get a gyro resemblant of the photo or any gyro I've ever had. Further looking online, and it also doesn't even look the same as photos of real life people's who also got one. It came with only the gyro sauce, no fixings, and instead of flat bread it was on a sub style bun. I looked at the info in app too and it shlaid it comes with lettuce, tomato, gyro sauce, and a couple other things, and the pic showed it clearly on flatbread/pita bread/naan. The fries were ice cold. I was there and watched then fill the fries so even if I ate my sandwich first, there should have been some warmth, there was none. I have eaten here one other time with my husband and the food was great. No issues. And could I have gone in and complained? Sure, but i was starving because it was lunch time and I hadn't eaten anything for the day yet by the time I got there around 1pm. So it was a big let down of an experience. If I ordered it again id check it looked right instead of leaving and going elsewhere to eat it.
Atmosphere: 4
Food: 3
Service: 4
Antony Coleman
A little expensive for fast food/fast casual (as they try to present) in my humble opinion, but I don't understand the hate that Arby's often gets. The food is pretty good, I have never had a bad experience at Arby's and truthfully the price is even in line with other fast casual restaurants in Maryland. I, of course, will be going back as I have time and time again. Also the curly fries are still the superior fries but the crinkle cut aren't bad either.
Atmosphere: 5
Food: 4
Service: 5
Andrew Lawrence
once we were ordering, I could not understand the cashier at all she was sounding confused. When I went into the bathroom, there was liquid All over the floor and it was very messy and underwhelming. Don’t even get the food I ordered smoked brisket sandwich and it had 1/8 of the meat that I had on the advertisement I saw on my TV. The piece of meat was the size of a pencil and it was way less than it was on the commercial there was barely any napkins or straws left out. Also a bunch of trash left around the table with crumbs everywhere.
Atmosphere: 1
Food: 3
Service: 1
Johnathan Lawrence
It was dirty Inside I got the smoked brisket it only had on pice of meat on it and it was dryer then Sahara desert it was expensive the chicken was good trash all over the place inside and the bathroom smelled bad. NEVER Coming BACK
Atmosphere: 1
Food: 2
Service: 1
crunchyjoel
Don’t get the quarter pound brisket sandwich, it was clearly missing meat and tasted so awful I had to toss it out. The double cheeseburger was super dry, but the tomato made it edible.
I like Arby’s food but the Leonardtown location is super cold inside. We usually opt to go elsewhere verses come in from the cold, to remain cold. It never used to be like that, new ownership?
Atmosphere: 1
Food: 4
Service: 4
E
No complaints
Atmosphere: 5
Food: 5
Service: 5
Anna Okoniewski
Even though they were super busy and understaffed, the food came out amazing and they were super kind. I’ve never had issues with my food or anyone that works there so I’m sorry for everyone that’s had a bad experience there. They always give me tons of sauce too so props to ya.
Atmosphere: 4
Food: 5
Service: 5
Angel NeSmith
Every time we come to this Arby's, we have issues. It's either the food or the service and a lot of the time it's BOTH! I normally do not like to leave bad reviews. However, after today I felt obligated. The lettuce that came on my sandwich was withered and black and the service left a lot to be desired.
Long time favorite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Jalapeño Poppers \u0026 Curly Fries
Have you ever noticed how unbelievably unhappy the drive thru crews usually are? This one's just as bad as all the rest, kinda makes you feel so bad for them you don't even want to go back.
Atmosphere: 1
Food: 4
Service: 2
My online order is always ready very quickly. Ordering in the store is SUPER slow. Also, the restaurant could be cleaner.
Atmosphere: 2
Food: 4
Service: 2
There was very little cheese on the beef and cheddar sandwiches. The roast beef seemed to have been sliced a while before they made the sandwiches. One piece was dark brown and a little dried-out. The service was ok, but they never asked if I wanted sauces. I used the drive thru, so I didn't see the inside. I won't be returning to this Arby's. Overall, Arby's prices have gotten too high.
Atmosphere: 3
Food: 2
Service: 4
I ordered the gyro roast beef to try this time, it takes a lot for me to change my order from a regular or double roast beef, but it looked good. However, I didn't get a gyro resemblant of the photo or any gyro I've ever had. Further looking online, and it also doesn't even look the same as photos of real life people's who also got one. It came with only the gyro sauce, no fixings, and instead of flat bread it was on a sub style bun. I looked at the info in app too and it shlaid it comes with lettuce, tomato, gyro sauce, and a couple other things, and the pic showed it clearly on flatbread/pita bread/naan. The fries were ice cold. I was there and watched then fill the fries so even if I ate my sandwich first, there should have been some warmth, there was none. I have eaten here one other time with my husband and the food was great. No issues. And could I have gone in and complained? Sure, but i was starving because it was lunch time and I hadn't eaten anything for the day yet by the time I got there around 1pm. So it was a big let down of an experience. If I ordered it again id check it looked right instead of leaving and going elsewhere to eat it.
Atmosphere: 4
Food: 3
Service: 4
A little expensive for fast food/fast casual (as they try to present) in my humble opinion, but I don't understand the hate that Arby's often gets. The food is pretty good, I have never had a bad experience at Arby's and truthfully the price is even in line with other fast casual restaurants in Maryland. I, of course, will be going back as I have time and time again. Also the curly fries are still the superior fries but the crinkle cut aren't bad either.
Atmosphere: 5
Food: 4
Service: 5
once we were ordering, I could not understand the cashier at all she was sounding confused. When I went into the bathroom, there was liquid All over the floor and it was very messy and underwhelming. Don’t even get the food I ordered smoked brisket sandwich and it had 1/8 of the meat that I had on the advertisement I saw on my TV. The piece of meat was the size of a pencil and it was way less than it was on the commercial there was barely any napkins or straws left out. Also a bunch of trash left around the table with crumbs everywhere.
Atmosphere: 1
Food: 3
Service: 1
It was dirty Inside I got the smoked brisket it only had on pice of meat on it and it was dryer then Sahara desert it was expensive the chicken was good trash all over the place inside and the bathroom smelled bad. NEVER Coming BACK
Atmosphere: 1
Food: 2
Service: 1
Don’t get the quarter pound brisket sandwich, it was clearly missing meat and tasted so awful I had to toss it out. The double cheeseburger was super dry, but the tomato made it edible.
Food: 2
Good roast beef and ham n cheese w jalopenoes
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
It's an Arby's. The food is good and cheap.
Atmosphere: 3
Food: 5
Service: 5
I like Arby’s food but the Leonardtown location is super cold inside. We usually opt to go elsewhere verses come in from the cold, to remain cold. It never used to be like that, new ownership?
Atmosphere: 1
Food: 4
Service: 4
No complaints
Atmosphere: 5
Food: 5
Service: 5
Even though they were super busy and understaffed, the food came out amazing and they were super kind. I’ve never had issues with my food or anyone that works there so I’m sorry for everyone that’s had a bad experience there. They always give me tons of sauce too so props to ya.
Atmosphere: 4
Food: 5
Service: 5
Every time we come to this Arby's, we have issues. It's either the food or the service and a lot of the time it's BOTH! I normally do not like to leave bad reviews. However, after today I felt obligated. The lettuce that came on my sandwich was withered and black and the service left a lot to be desired.
Atmosphere: 1
Food: 3
Service: 1
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