I like Ledos. Here now waiting, it's been an hour.... still no food. The place is good most of the time, but DO NOT come after church on Sunday unless you want to be there a few hours
Atmosphere: 1
Food: 5
Service: 3
Dawn Cyrus
Good evening,
I am sorry to even be writing this. But you have lost a customer due to your policies and your general manager Lindsay. This evening I ordered a steak and cheese sandwich (around 5pm). I have not eaten all day. I am hungry. I pick up my order. Get 1 minute away from home. Receive a phone call from one of your employees that informed me that there might have been a "mix-up" and that I might have the wrong sandwich. I check, he's correct. I do have the wrong sandwich. So ask "Well what can we do?" He informs me that my only two options are I can have the sandwich remade and come back and get it. Or I can have it remade at a different time and come and get it at a later date. This is an inconvenience for me!! You guys messed up my order. Not me!!! Again, an inconvenience to ME. I have to come all the way back to get my correct sandwich, that I ordered and you can't even give it to me for free for the inconvenience? I spoke to Lindsay (general manager) and she informed me that there is no other option... I let her know that this would be my last time coming back if this is the policy. She did not seem to care At All that she was losing a loyal customer. When I showed up to pick up my sandwich, it was literally tossed into the window by her and given to me by another employee. I come from the restaurant world. I worked in restaurants for 15 years. And when you have an upset customer or a customer whose food was incorrect NORMALLY the manager will come out, Apologize and bring out the food themselves. That is Not what happened today. I thought the whole thing was extremely unprofessional.
And on a side note, I order steak and cheese sandwiches from you guys all the time. This was the worst made steak and cheese sandwich you guys have ever given me. There's hardly any lettuce. And the tomatoes are tiny. And looks like it was slapped together. Smh.
Atmosphere: 1
Food: 1
Service: 1
Joyce Spalding
All was delicious
Atmosphere: 5
Food: 5
Service: 5
Ron Bender
Always order here when I’m back in town to get my Ledo’s fix. Can’t pass up the thick cut pepperoni pizza. My wife loved the white pizza with her added veggies. Jake was very helpful and polite both on the phone and at the counter when I picked up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Natasia Stone
Our server Brie b rushed us because a party of 9 arrived when there were other tables that clearly needed to be cleared and there were other tables around us that they could have sat a party of 9. I was still eating my food when she asked us to chill at the front as I was still eating so she could clean our table off. When Brie left our table , one of the consumers we take care of rushed to finish his drink and choked. Very unacceptable service. The manager even defended her saying she probably didn’t mean it the way she said it and made sure to say that quite a few times during our conversation.
Atmosphere: 3
Food: 5
Service: 2
Richard Thompson
Service was very poor. Waitress was not friendly.
Atmosphere: 4
Food: 5
Service: 3
karen miller
On their app, I ordered a kids spaghetti because my daughter wanted Ledo. I also got me pizza and us wings. It was on the Pick-up To Go shelf, I got it home and my daughter asked where hers was. Even though I asked for, the receipt indicated SPAGHETTI, they gave her MacNcheese. Grrr. Nobody ate any of it. Yip, $30, out the window.
Parking: I have handicap tags
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Jumbo Wings Boneless Wings, 8 Ledo Pizza
Carolyn K Davis
We met on a Friday at Lunchtime and it was not very busy at all, we chose a table in the back and the table was still dirty, but appeared that it was open and had been cleared because the table behind us also appeared to be open and it was also showing that it had not been cleaned properly. Our service was so so, food came out quick and we ordered a pizza and a pasta entree. Pizza was good , the entree was huge , it was the artichoke, baby tomato &chicken Alfredo, tons of very thick pasta, a few tomatoes, the artichoke portions had a lot of the tough bottom stems of the vegetable that are not edible, and the chicken portions were very small pieces and amount of. I was a little disappointed because I am normally very satisfied with Ledos food. I hope it was just a bad day!
Atmosphere: 2
Food: 3
Service: 3
Joe K
A true Maryland original...never cut corners, go with Ledo Pizza...the best pizza around, and the gyros are amazing too ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ledo Thick Cut Pepperoni Pizza, Pizza
George Byrne
Not overly impressed, my 3rd trip here, mostly because I have family nearby. Service is incredibly slow, food is not great and prices are high for what you receive. Lastly I couldn’t understand where all the flies were coming from until I realized that they had the side door wide open.
Messd up my order and they refunded me!! Thanks guys
Atmosphere: 3
Food: 1
Service: 5
Mike
Food was good, but the place was dirty. Not as bad as the Lexington park Ledo's, but poorly maintained. The waitress was nice and professional. The chocolate pie gave my kids such a sugar high it was comical. I do recommend it. Good thing I shared it with my 2+6 year old. Very rich and tasty. The supreme pizza was good with the cooked bacon. Don't get the raw cooked on it you'll regret it, don't ask me how I know lol. Overall a decent place to go with the family. The wings were good, but the salad sucked.
Parking: Plenty of open shared lot.
Kid-friendliness: They have boosters and high chairs. The waitress was very sweet and helpful.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Wings, Pizza
Mike Weinke
Good food. Their Gyro is very
Atmosphere: 4
Service: 5
Paul Downs
Nice atmosphere, delicious pizza, and great service !!!
I like Ledos. Here now waiting, it's been an hour.... still no food. The place is good most of the time, but DO NOT come after church on Sunday unless you want to be there a few hours
Atmosphere: 1
Food: 5
Service: 3
Good evening,
I am sorry to even be writing this. But you have lost a customer due to your policies and your general manager Lindsay.
This evening I ordered a steak and cheese sandwich (around 5pm). I have not eaten all day. I am hungry. I pick up my order. Get 1 minute away from home. Receive a phone call from one of your employees that informed me that there might have been a "mix-up" and that I might have the wrong sandwich. I check, he's correct. I do have the wrong sandwich. So ask "Well what can we do?" He informs me that my only two options are I can have the sandwich remade and come back and get it. Or I can have it remade at a different time and come and get it at a later date. This is an inconvenience for me!! You guys messed up my order. Not me!!! Again, an inconvenience to ME. I have to come all the way back to get my correct sandwich, that I ordered and you can't even give it to me for free for the inconvenience?
I spoke to Lindsay (general manager) and she informed me that there is no other option... I let her know that this would be my last time coming back if this is the policy. She did not seem to care At All that she was losing a loyal customer.
When I showed up to pick up my sandwich, it was literally tossed into the window by her and given to me by another employee.
I come from the restaurant world. I worked in restaurants for 15 years. And when you have an upset customer or a customer whose food was incorrect NORMALLY the manager will come out, Apologize and bring out the food themselves. That is Not what happened today. I thought the whole thing was extremely unprofessional.
And on a side note, I order steak and cheese sandwiches from you guys all the time. This was the worst made steak and cheese sandwich you guys have ever given me. There's hardly any lettuce. And the tomatoes are tiny. And looks like it was slapped together. Smh.
Atmosphere: 1
Food: 1
Service: 1
All was delicious
Atmosphere: 5
Food: 5
Service: 5
Always order here when I’m back in town to get my Ledo’s fix. Can’t pass up the thick cut pepperoni pizza. My wife loved the white pizza with her added veggies. Jake was very helpful and polite both on the phone and at the counter when I picked up.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Our server Brie b rushed us because a party of 9 arrived when there were other tables that clearly needed to be cleared and there were other tables around us that they could have sat a party of 9. I was still eating my food when she asked us to chill at the front as I was still eating so she could clean our table off. When Brie left our table , one of the consumers we take care of rushed to finish his drink and choked. Very unacceptable service. The manager even defended her saying she probably didn’t mean it the way she said it and made sure to say that quite a few times during our conversation.
Atmosphere: 3
Food: 5
Service: 2
Service was very poor. Waitress was not friendly.
Atmosphere: 4
Food: 5
Service: 3
On their app, I ordered a kids spaghetti because my daughter wanted Ledo. I also got me pizza and us wings. It was on the Pick-up To Go shelf, I got it home and my daughter asked where hers was.
Even though I asked for, the receipt indicated SPAGHETTI, they gave her MacNcheese. Grrr.
Nobody ate any of it.
Yip, $30, out the window.
Parking: I have handicap tags
Atmosphere: 4
Food: 1
Service: 2
Recommended dishes: Jumbo Wings Boneless Wings, 8 Ledo Pizza
We met on a Friday at Lunchtime and it was not very busy at all, we chose a table in the back and the table was still dirty, but appeared that it was open and had been cleared because the table behind us also appeared to be open and it was also showing that it had not been cleaned properly. Our service was so so, food came out quick and we ordered a pizza and a pasta entree. Pizza was good , the entree was huge , it was the artichoke, baby tomato &chicken Alfredo, tons of very thick pasta, a few tomatoes, the artichoke portions had a lot of the tough bottom stems of the vegetable that are not edible, and the chicken portions were very small pieces and amount of. I was a little disappointed because I am normally very satisfied with Ledos food. I hope it was just a bad day!
Atmosphere: 2
Food: 3
Service: 3
A true Maryland original...never cut corners, go with Ledo Pizza...the best pizza around, and the gyros are amazing too ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ledo Thick Cut Pepperoni Pizza, Pizza
Not overly impressed, my 3rd trip here, mostly because I have family nearby.
Service is incredibly slow, food is not great and prices are high for what you receive.
Lastly I couldn’t understand where all the flies were coming from until I realized that they had the side door wide open.
Atmosphere: 2
Food: 3
Service: 3
Restaurantji Recommends
Messd up my order and they refunded me!! Thanks guys
Atmosphere: 3
Food: 1
Service: 5
Food was good, but the place was dirty. Not as bad as the Lexington park Ledo's, but poorly maintained. The waitress was nice and professional. The chocolate pie gave my kids such a sugar high it was comical. I do recommend it. Good thing I shared it with my 2+6 year old. Very rich and tasty. The supreme pizza was good with the cooked bacon. Don't get the raw cooked on it you'll regret it, don't ask me how I know lol. Overall a decent place to go with the family. The wings were good, but the salad sucked.
Parking: Plenty of open shared lot.
Kid-friendliness: They have boosters and high chairs. The waitress was very sweet and helpful.
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Wings, Pizza
Good food. Their Gyro is very
Atmosphere: 4
Service: 5
Nice atmosphere, delicious pizza, and great service !!!
Atmosphere: 5
Food: 5
Service: 5
Great pizza great people
Parking: Lots of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian Pizza
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