Sonic Drive-In

Me and my wife placed the order in drive-thru this morning around 11 AM. When we pulled up to the drive-through window, I had my phone ready for Apple Pay. The worker just stared at me through the window. Once she opened the window. She continue to just stare at me without being greeted. After about 5 seconds, she said we do not take tap. I replied “good morning to you as well, OK I can use a card” after paying for my food I asked for condiments, including salt and pepper. She then responded with attitude “We don’t have any” I received my food and drove off. Once I opened my burger I ordered with bacon. I seen a very small portion of bacon it was crumbs (picture attached) not only was the customer service at the store terrible and rude. The quality of the food for spending $30 on two meals was also terrible.

The food is great but service takes too long, and it's like that no matter what day of the week/time of day you go.

I ordered a medium Orion ring ate one and couldn’t eat anymore, they tasted like funnel cake. I also ordered two cherry limeade and both tasted like watered down soda. I went back and told them what was going on and asked for better drinks and mozzarella sticks. The drinks were better but I opened the bag and see I have tater tots which were also disgusting they were fried to long and were hard and also tasted like old grease and funnel cake. I’ve eaten there before and this was the first time it was nasty, I won’t be eating there again.

Been years since I've been to a Sonic and remember it being exceedingly better than this. The tots & mozzarella sticks were overcooked, inedible, & hard. My son loves burgers but didn't care for it at all here and my chili dog was decent (after all, you can't mess up a hot dog and chili).

Waste of $30 bucks and have no interest in returning to any Sonic (at least not this location) anytime soon.

Few things as bad as overcooked tots.

I first tried to eat in the dining area, which was closed. I then pulled up to a stall to order, and got told to go to a different stall due to a bad screen (it was working), and then went to a second stall. This stall had no screen at all. I'm still hungry. Help

I wish they would find a way to refund mobile orders. The last few times I've gone there I've placed a mobile order and when I arrive what I want is not available. I am then offered a substitution. no refund. It's annoying

Terrible service every single time

Placed an online order, instructions said to pull into one of the bays and push the button to the give your name for the order. Nobody ever responded, went to walk inside and it's locked. Your employees are just sitting outside chatting it up and ignoring customers. Ice cream was then melted as we were ignored for a good 20 minutes. Paid extra for real cherries in my drink and they're not in there as well.

Why are you known for drinks but don’t have anything working to sell drinks? Not only that but still let people place orders in your app only to find out when they get to pick up .. got a coupon card for 2 free drinks both that I ordered and paid for were large. Probably won’t receive a large next time. This Sonic is beyond terrible.

Ongoing Construction. Had a special but didn't have the correct meat to serve the special. No alternative offered at a reduced price.

I ordered mobile and the girl told me the drive through was the only thing open. we pulled up to the window and she had a terrible attitude. less red lipstick and better customer service would be great. respectfully 😊

Why is your dining room closed. I have a truck with a trailer and cannot pull through your drive through. No one answers call button out front and I can't pull in a car stall with a trailer. Bad service all the way around and yes you have to have hand washing and restrooms and you don't. Why. What is your problem being friendly to your customers 😕

This new drink is so delicious 10/10 recommend if you want to order the name is ( strawberry shortcake snowball slush float )

Never again. Food was subpar and service, not the greatest. They forgot a drink and would not acknowledge me at the window. Took 5 minutes to get someone's attention. The drink fountain is within eye view but they walked away and took a while to come back with the drink. I didn't trust it and it went in the trash. It's a bunch of kids working and I witnessed one preparing a drink and licking what looked like ice cream off her hand before continuing to do what she was doing. Next time the kids want hot dogs, we'll go to 7-11. Better taste and value.

Atmosphere: 1

Food: 3

Service: 1