Extremely Unprofessional I will be contacting the Corporate Office on Monday Morning!!!! This location is Horrible
Harald Bromley
Reliable as usual. Decent food and fast service.
Atmosphere: 3
Food: 4
Service: 4
Jerry Cobey
Service at these places is so bad, I will never be going back to these place again. Walked in to get a sandwich and so other stuff. From the moment I walked in I knew I was be judged. I ignored it. Stood there and watch two staff members look at me as I don't belong, and these isn't the first time. When the person was taking my order, I said I wanted steak and cheese sub, she looks where the meat looks at the other person and say do we have have any steak, they say frozen so I was done. I walked out and went somewhere else. I wasn't mean or anything but, I just felt so disrespected by them and I will never return. "They probably don't want me to."Parking: Small area with little space and bad exit right next to a light
Atmosphere: 3
Food: 3
Service: 1
Scott Mason
I was ordering in the app and had the wrong store selected (had the one where I work and eat at weekly), I called to cancel the order about 5 times but they did not pick up when they finally did I was told there are no refunds for ordering in the app. I also asked for a credit since I order there frequently but was told again no refunds. I will never order from this location ever again! Customer service NOT!!!
Atmosphere: 1
Service: 1
Jay Eggler
This shop is my favorite Subway in town!
Atmosphere: 5
Food: 5
Service: 5
Haley Neuhoff
Absolutely the worst customer service I've ever had. I did an online order for two foot longs, one being a "bella mozza". When i got home I discovered my "bella mozza" sandwich had no mozza on it. I tried calling to see what my options were to fix the conundrum, no answer after multiple tries. Finally I drove back in poring rain to sort it out and the lady handed me two meager little slices of mozzarella and walked away, ignoring my request for a refund or compensation.
Gloria M
We order online for pick up, and when we comeback to our work from picking up our food we see one of our sandwich is burnt and u can smell the burnt bread so we came back in subway right away and ask them nicely if they can redo our sandwich, and one of the guy there is rude and we heard him saying that he just remake our sandwich because we’re working next door. So my point is what if we’re not working next door, they just gonna let us eat the burnt sandwich.!!!
H Jones
They can't follow basic subway codes that is for the saftey of the employees and the customers.
summer martin
Customer service was absolutely terrible. They did not wear hair mask touched my paper without gloves and not washed hands then bald up said gloves, then put them on the news they dirty knife on my sandwich that had other sandwich stuff on it from a previous sandwich, then wiped the knife on the paper and put it on my sandwich then absolutely refuse to give me a refund gave me attitude and called me a Karen for wanting proper service. I want a refund and I want to talk to management.
NettleMilk
They can't follow basic subway codes that is for the saftey of the employees and the customers.
The customer service at this location is trash. After every condiment or topping the lady rudely asked is there anything else? The first time I came to this location, I made an exception for the rudeness because I had a big order. The second time I came by myself and the same girl was still blatantly rude. When asked about her attitude she said it was company policy to ask about each add on like that, giving me further attitude. I was going to buy some snacks for the kids but decided to just get my sandwich and go. After leaving I felt like I should've never even given them the money for the sandwich and instead should've left it there. Never returning to this location again. Subway need to train their employees better and have them check their attitudes and prejudices at the door.
Kim Jones
Very Rude Employees I asked the young man to wash his hands after he Scratched his arm and the young lady had a very bad attitude because of that.she wanted to charge me extra for something that I shouldn't have been charged for. I won't be going back to this location to eat ever again.
Jake Wells
Great food and the employees are really nice and welcoming!
Extremely Unprofessional I will be contacting the Corporate Office on Monday Morning!!!! This location is Horrible
Reliable as usual. Decent food and fast service.
Atmosphere: 3
Food: 4
Service: 4
Service at these places is so bad, I will never be going back to these place again. Walked in to get a sandwich and so other stuff. From the moment I walked in I knew I was be judged. I ignored it. Stood there and watch two staff members look at me as I don't belong, and these isn't the first time. When the person was taking my order, I said I wanted steak and cheese sub, she looks where the meat looks at the other person and say do we have have any steak, they say frozen so I was done. I walked out and went somewhere else. I wasn't mean or anything but, I just felt so disrespected by them and I will never return. "They probably don't want me to."Parking: Small area with little space and bad exit right next to a light
Atmosphere: 3
Food: 3
Service: 1
I was ordering in the app and had the wrong store selected (had the one where I work and eat at weekly), I called to cancel the order about 5 times but they did not pick up when they finally did I was told there are no refunds for ordering in the app. I also asked for a credit since I order there frequently but was told again no refunds. I will never order from this location ever again! Customer service NOT!!!
Atmosphere: 1
Service: 1
This shop is my favorite Subway in town!
Atmosphere: 5
Food: 5
Service: 5
Absolutely the worst customer service I've ever had. I did an online order for two foot longs, one being a "bella mozza". When i got home I discovered my "bella mozza" sandwich had no mozza on it. I tried calling to see what my options were to fix the conundrum, no answer after multiple tries. Finally I drove back in poring rain to sort it out and the lady handed me two meager little slices of mozzarella and walked away, ignoring my request for a refund or compensation.
We order online for pick up, and when we comeback to our work from picking up our food we see one of our sandwich is burnt and u can smell the burnt bread so we came back in subway right away and ask them nicely if they can redo our sandwich, and one of the guy there is rude and we heard him saying that he just remake our sandwich because we’re working next door. So my point is what if we’re not working next door, they just gonna let us eat the burnt sandwich.!!!
They can't follow basic subway codes that is for the saftey of the employees and the customers.
Customer service was absolutely terrible. They did not wear hair mask touched my paper without gloves and not washed hands then bald up said gloves, then put them on the news they dirty knife on my sandwich that had other sandwich stuff on it from a previous sandwich, then wiped the knife on the paper and put it on my sandwich then absolutely refuse to give me a refund gave me attitude and called me a Karen for wanting proper service. I want a refund and I want to talk to management.
They can't follow basic subway codes that is for the saftey of the employees and the customers.
Restaurantji Recommends
They make sandwiches
Atmosphere: 5
Food: 5
Service: 5
Good service slow service
The customer service at this location is trash. After every condiment or topping the lady rudely asked is there anything else? The first time I came to this location, I made an exception for the rudeness because I had a big order. The second time I came by myself and the same girl was still blatantly rude. When asked about her attitude she said it was company policy to ask about each add on like that, giving me further attitude. I was going to buy some snacks for the kids but decided to just get my sandwich and go. After leaving I felt like I should've never even given them the money for the sandwich and instead should've left it there. Never returning to this location again. Subway need to train their employees better and have them check their attitudes and prejudices at the door.
Very Rude Employees I asked the young man to wash his hands after he Scratched his arm and the young lady had a very bad attitude because of that.she wanted to charge me extra for something that I shouldn't have been charged for. I won't be going back to this location to eat ever again.
Great food and the employees are really nice and welcoming!