I'll start of with saying that Arby's is my favorite fast food restaurant. I couldn't have been more excited when one finally opened up close to me so I didn't have to travel 7+ miles to the closest one to me. I would finally have my close go to location. After my visits to this location, it has no become the never again location. I have been to this location 3 times since it has opened. The first 2 times the meat portion was so small the sandwiches were almost all bread and the fries were cold. This time I got a Gobbler and Club since they were new so my and my girlfriend could try them. I got 3 onion straws on my sandwich. 3 of them just slopped in the center of the sandwich. My girlfriends club had no bacon and was requested on a wrap. It came on the sub roll.I was the only customer in the store and the drive thru was not busy in the least bit so it's not like they were rushed and had a decent excuse to mess up the order. I'm not mad, just disappointed. For approximately $13 a sandwich at the very least get it right in regards to portioning and not forgetting ingredients.
The link provided by whoever runs the Arbys account here wont accept the form I filled out, so please no auto reply asking me to go to the contact form and fill it out.
Atmosphere: 5
Food: 1
Service: 3
L W
The price gouging is ridiculous. I literally ordered two orders of mozzarella sticks by itself with no drink, fries, dessert or anything with it and it was $13. They have the audacity not to give a military discount. 🙄
jason layman
Just found out we had and Arby's near by. This is the first and last time I'm going to location. My cheddar roast beef was dry with 2 tiny drops of what I'm guessing was cheese. The side of cheese which sadly was the only thing I told a picture of after the fact was only quarter of the way filled. I wish business in the area hired better employees sadly but I doubt they can find any. Hopefully they're the next place to file bankruptcy. After all, if the owner doesn't care. Then why should the costumers?
Food: 1
Service: 2
Maggie Rooney
They closed over an hour early. I am not impressed.
Dustin Lee
Horrible service at drive thru. Waited about 10 mins for mozzarella sticks. It wouldn’t have been so bad if the employees knew how to talk to their customers and let them know it will be a few min wait. No thank you or sorry for the wait. I thought closing Wendy’s was a good idea but this place needs to go. I would have liked to give it a zero!
Atmosphere: 1
Food: 1
Service: 1
XULI XIAO
The cashier doesn’t know how to charge newspaper coupons and just insist the wrong bill is right. I had a 5.99$ meal coupon with M fries and drink and was charged 8$ and was told that’s how coupon is . she insisted the price is correct when I explain the coupon to her. Nevertheless she already took forever on ordering . Then manager involved, I ended up with meal with SMALL fries and drink with right price. Apparently cashier is not trained to align orders for the marketing coupons.
Atmosphere: 1
Food: 2
Service: 1
Tony Banton
The wait was long for my steak nuggets at least 15 min or so.
Queen Bee
Went here yesterday went through drive thru ordered our food. Got to the window had to wait for our food and it wasn't busy or crowded then I got our food and the food was cold and wrong.
Wanted to stop in here to eat after driving 9hrs home, being a newer store you think they would want customers, but the inside was absolutely freezing! The crew just laughed about it, even though they were all wearing coats and long sleeves behind the counter. Obviously they don't want any dine in patrons, so I brought my business elsewhere. Being right off a highway, I'd suggest understanding your customer base a little better and not set the dining room temperature to subzero.
Atmosphere: 1
Food: 1
Service: 1
Oscar Gutierrez
Congratulations to a new branch in the area. Everything great. Good food, best dessert.
Atmosphere: 5
Food: 5
Service: 5
Michael Dunn
This Arby's location used to be a Wendy's. It still feels sterile and neutral inside BUT, the staff is great! Every time I have been, friendly and patient staff are taking care of us. The food is exactly what you expect from Arby's when the staff cares about doing a good job. I hope this location stays for a while because they are off to a great start.
Atmosphere: 3
Food: 5
Service: 5
Mike Sih
Very clean restaurant. The roast beef sandwiches were piled high with tender, lean roast beef.
fast friendly service
Did not honor Veteran Day offer
Atmosphere: 1
Food: 1
Service: 1
I'll start of with saying that Arby's is my favorite fast food restaurant. I couldn't have been more excited when one finally opened up close to me so I didn't have to travel 7+ miles to the closest one to me. I would finally have my close go to location. After my visits to this location, it has no become the never again location. I have been to this location 3 times since it has opened. The first 2 times the meat portion was so small the sandwiches were almost all bread and the fries were cold. This time I got a Gobbler and Club since they were new so my and my girlfriend could try them. I got 3 onion straws on my sandwich. 3 of them just slopped in the center of the sandwich. My girlfriends club had no bacon and was requested on a wrap. It came on the sub roll.I was the only customer in the store and the drive thru was not busy in the least bit so it's not like they were rushed and had a decent excuse to mess up the order. I'm not mad, just disappointed. For approximately $13 a sandwich at the very least get it right in regards to portioning and not forgetting ingredients.
The link provided by whoever runs the Arbys account here wont accept the form I filled out, so please no auto reply asking me to go to the contact form and fill it out.
Atmosphere: 5
Food: 1
Service: 3
The price gouging is ridiculous. I literally ordered two orders of mozzarella sticks by itself with no drink, fries, dessert or anything with it and it was $13. They have the audacity not to give a military discount. 🙄
Just found out we had and Arby's near by. This is the first and last time I'm going to location. My cheddar roast beef was dry with 2 tiny drops of what I'm guessing was cheese. The side of cheese which sadly was the only thing I told a picture of after the fact was only quarter of the way filled. I wish business in the area hired better employees sadly but I doubt they can find any. Hopefully they're the next place to file bankruptcy. After all, if the owner doesn't care. Then why should the costumers?
Food: 1
Service: 2
They closed over an hour early. I am not impressed.
Horrible service at drive thru. Waited about 10 mins for mozzarella sticks. It wouldn’t have been so bad if the employees knew how to talk to their customers and let them know it will be a few min wait. No thank you or sorry for the wait. I thought closing Wendy’s was a good idea but this place needs to go. I would have liked to give it a zero!
Atmosphere: 1
Food: 1
Service: 1
The cashier doesn’t know how to charge newspaper coupons and just insist the wrong bill is right. I had a 5.99$ meal coupon with M fries and drink and was charged 8$ and was told that’s how coupon is . she insisted the price is correct when I explain the coupon to her. Nevertheless she already took forever on ordering . Then manager involved, I ended up with meal with SMALL fries and drink with right price. Apparently cashier is not trained to align orders for the marketing coupons.
Atmosphere: 1
Food: 2
Service: 1
The wait was long for my steak nuggets at least 15 min or so.
Went here yesterday went through drive thru ordered our food. Got to the window had to wait for our food and it wasn't busy or crowded then I got our food and the food was cold and wrong.
Atmosphere: 3
Food: 1
Service: 2
Restaurantji Recommends
Cold frys chicken sandwich was not good
Wanted to stop in here to eat after driving 9hrs home, being a newer store you think they would want customers, but the inside was absolutely freezing! The crew just laughed about it, even though they were all wearing coats and long sleeves behind the counter. Obviously they don't want any dine in patrons, so I brought my business elsewhere. Being right off a highway, I'd suggest understanding your customer base a little better and not set the dining room temperature to subzero.
Atmosphere: 1
Food: 1
Service: 1
Congratulations to a new branch in the area. Everything great. Good food, best dessert.
Atmosphere: 5
Food: 5
Service: 5
This Arby's location used to be a Wendy's. It still feels sterile and neutral inside BUT, the staff is great! Every time I have been, friendly and patient staff are taking care of us. The food is exactly what you expect from Arby's when the staff cares about doing a good job. I hope this location stays for a while because they are off to a great start.
Atmosphere: 3
Food: 5
Service: 5
Very clean restaurant. The roast beef sandwiches were piled high with tender, lean roast beef.
Atmosphere: 5
Food: 5
Service: 5
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