McDonald's

On September 4, 2025, at 11:00 AM, I placed an online order (Order #1690) for a cheeseburger and a large Diet Coke at your restaurant. After a 10-minute wait, during which others received their orders first, I received only the cheeseburger. When I asked about my missing drink, a female employee dismissively said, “That’s all.” This was frustrating and unprofessional.

Atmosphere: 1

Food: 1

Service: 1

What can I say. They gave it my way.

Atmosphere: 5

Food: 4

Service: 5

In and out quick service

Atmosphere: 5

Food: 5

Service: 5

I do not recommend this location

Poor quality and customer service

Lacking customer service and food quality

I go to the drive thru I order a filet o fish meal, a cone, and a hot fudge sundae. When zi am handed the sundae, there is next to no fudge on it. So I ask if they can put some more on there. The drive-thru worker comes back with what is now the still not the normal amount of fudge and tells me, "Next time they will have to charge me for more fudge." How about putting the right amount of fudge in the first place. The fries tasted ...off. I get my filet of fish to find half a slice of cheese and next to no tartar sauce. I would recommend this location either retrain the entire crew, fire them and try again, or just close the location. Looking at the amount of negative reviews, I should have looked at that first, but it was closest to the airport, so I took a shot and lost. The food sucked and the employee/management attitude sucked. Won't be back.

Atmosphere: 1

Food: 1

Service: 1

I have been here multiple times as I work close by and they never have Coffee available. Management needs to look into it

Atmosphere: 1

Food: 1

Service: 1

McDonald's is McDonald's.

Typical McDonald's

Atmosphere: 3

Food: 3

Service: 3

Clean restaurant. Fast service. Food is not good. Often cold, expired. Sad for how much food costs now.

Atmosphere: 3

Food: 1

Service: 3

Absolute trash. Avoid this place.

Went thru the drive through. Wanted no cheese on my hamburger. What is so hard about getting a McDonalds order right. I think their people just don’t give a crap about their job. Fries were super greasy. Not McDonalds style.

Atmosphere: 3

Food: 3

Service: 1

This is like an oasis. I was at the BWI airport to pick up a family member and intended to go to the cell phone lot.
There were two things top of mind for me. One, I was hungry and two I wanted to use the restroom. When I saw the sign for the restaurant I drove here. The drive through here seems to be very popular. The staff were very friendly. Only a few people in the restaurant. I could achieve both my wishes. Using my McDonald's app 😀 I also snagged a deal.

I'll be stopping here on my visits to BWI especially if I'm going to wait for arrivals. It's about 8 minutes to the terminal and close to express and daily parking.

Atmosphere: 5

Food: 5

Service: 5

waiting for 30mins just for fries. worst service ever.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Large Fries