Took my catering order last minute and still had it on time. Bathrooms are clean and friendly staff. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Solway Firth
Had problems with the order one Sunday morning. Was in a rush and couldn't get it ficlxed. Contacted the corporate... corporate sucks. BUT...got contacted by a manager this morning. Kelvin Simmons. He could not reimburse through the app. I sent him a photo of the receipt and he PERSONALLY sent me a refund through a cash app. GOOD CUSTOMER SERVICE.
Atmosphere: 2
Food: 4
Service: 2
Andrew Gnagey
Pretty good. Wish there was drive through but not bad overall.
Atmosphere: 4
Food: 4
Service: 4
Ysabella Japzon
I usually like dunkin, but many drinks are too sweet and espresso tastes burnt. I enjoy their drinks most of the time however.
Atmosphere: 4
Food: 3
Service: 4
Tara P
I ordered curbside cause I am a tired mom with a newborn. They let me sit there for 30 mins and refused to bring out my drink while i was right next to the door!!! I opened my back door and stared at my baby as I RAN to grab my coffee!!! IM SO PISSED! Why would I do curbside if I can go inside?! JERKS!!!!!!! 0 rating!!!!
Atmosphere: 1
Food: 1
Service: 1
Liliana Sanchez
The boy gave me Really bad service. neither courtesy nor kindness.
Cindy Johnson
Great food, better coffee!! Always friendly Always a smile!
BRE
I've been going to this Dunkin' for years, but today was such a bad experience. We ordered Croissants, they were stale, so naturally we think of returning them for a new order or a refund. The cashiers and manager (I think) were rude. The one who i presume was the manager stuck her hand without a glove in the bag to feel the croissants than proceeded to tell me they were fresh and she can't give me anything. After I told her that I most certainly don't want them after she put her hands on them, she proceeded to tell me to ask for my refund online and turned her back on me.
Ebony Johnson
After I called and asked these people do could they make my SAUSAGE WELL DONE I was told yes ok, so I get my sandwich and the whole sandwich is rock hard they done burned my whole damn sandwich, so I talked to the manager Natalie/madalie and told her my problem and she says ma'am that's how we well done the sandwich UMMMM no that's not how my sandwich was ordered I SAID I WANT MY SAUSAGE WELL DONE NOT MY WHOLE DAMN SANDWICH how the heck is someone supposed to eat a rock hard croissant smh, like who the hell orders their sandwiches with the bread well done all hard smh START LISTENING TO PEOPLE AND HOW THEY ORDER THEIR FOOD SO YOU WON'T HAVE THIS PROBLEM 🙄
Neochotomy (Shane Musgrove)
Jan 26th, 2025. Closes at 7pm. Went up to the door at 6:40 and it's locked and we're ignored. I guess it's close to closing, but not that close right? Just wanted a simple donut, I guess management can choose to close early?
I love dunkin. This time I got a frozen hot coco but that was too sweet for me but other than that amazing! Great customer service!
Gregory Reese
Always great customer service
Atmosphere: 5
Food: 5
Service: 5
SCOTT Gray
It was obvious we were not of as much interest as the friend of the staff who was visiting them.
Atmosphere: 1
Food: 3
Service: 1
Danielle Holland
I absolutely love Dunkin and used to only love this location but after today, I probably will not step in there for awhile. Today while I was in class, my mother had me put in a mobile order on the dunkin’ app so she could get me an iced coffee. I placed my order and scheduled it for 10:45. I also put an order of iced tea for her because I had points to use for a free tea. However, my mother had told me that when she went there, my iced coffee nor her tea were not at the counter in the pick up section. My mother had gotten there earlier, before my scheduled time and asked if they could go ahead to make my order but the employee couldn’t pull it up on their computer, so didn’t make my order. My mother had told one of the employees that they were not up there and the employee had told her that maybe the order was under a different location because both of those are not here, and was very rude. When my mother told me that, I went back to my transaction history just to see that my order was through the right location and that it should’ve been ready and sitting at the counter at 10:37. My mother said that she ordered me an iced coffee since my mobile order was not made, even though it said it was ready, and her an iced tea. She received my coffee but not her iced tea, so she asked about it. The employee told her she didn’t take out for her tea and charged her for another tea. My mother was confused because she saw a cup with ice in it just sitting there and when she asked about it, the employee snatched another cup and asked what size the tea was. She had also ordered a breakfast sandwich and said it was the nastiest. The employee didn’t even offer a refund for neither my mother or from what i paid through my mobile order. The employee also said they could not do anything about the points I have used for my mobile order and is through the dunkin’ app itself. Very poor service, it is a shame.
Service: 1
Kyle Beck
This Dunkin had been the go to for the family for over a year. Always great employees. Food is good for breakfast and brunch. Donuts always fresh. Drink assortment of great. The Baskin Robin's is also a hit for ice cream and desserts. The premade cakes let your forget small events and still have sweet treats.
Took my catering order last minute and still had it on time. Bathrooms are clean and friendly staff. Will be back!
Atmosphere: 5
Food: 5
Service: 5
Had problems with the order one Sunday morning. Was in a rush and couldn't get it ficlxed. Contacted the corporate... corporate sucks. BUT...got contacted by a manager this morning. Kelvin Simmons. He could not reimburse through the app. I sent him a photo of the receipt and he PERSONALLY sent me a refund through a cash app. GOOD CUSTOMER SERVICE.
Atmosphere: 2
Food: 4
Service: 2
Pretty good. Wish there was drive through but not bad overall.
Atmosphere: 4
Food: 4
Service: 4
I usually like dunkin, but many drinks are too sweet and espresso tastes burnt. I enjoy their drinks most of the time however.
Atmosphere: 4
Food: 3
Service: 4
I ordered curbside cause I am a tired mom with a newborn. They let me sit there for 30 mins and refused to bring out my drink while i was right next to the door!!! I opened my back door and stared at my baby as I RAN to grab my coffee!!! IM SO PISSED! Why would I do curbside if I can go inside?! JERKS!!!!!!! 0 rating!!!!
Atmosphere: 1
Food: 1
Service: 1
The boy gave me Really bad service. neither courtesy nor kindness.
Great food, better coffee!! Always friendly Always a smile!
I've been going to this Dunkin' for years, but today was such a bad experience. We ordered Croissants, they were stale, so naturally we think of returning them for a new order or a refund. The cashiers and manager (I think) were rude. The one who i presume was the manager stuck her hand without a glove in the bag to feel the croissants than proceeded to tell me they were fresh and she can't give me anything. After I told her that I most certainly don't want them after she put her hands on them, she proceeded to tell me to ask for my refund online and turned her back on me.
After I called and asked these people do could they make my SAUSAGE WELL DONE I was told yes ok, so I get my sandwich and the whole sandwich is rock hard they done burned my whole damn sandwich, so I talked to the manager Natalie/madalie and told her my problem and she says ma'am that's how we well done the sandwich UMMMM no that's not how my sandwich was ordered I SAID I WANT MY SAUSAGE WELL DONE NOT MY WHOLE DAMN SANDWICH how the heck is someone supposed to eat a rock hard croissant smh, like who the hell orders their sandwiches with the bread well done all hard smh START LISTENING TO PEOPLE AND HOW THEY ORDER THEIR FOOD SO YOU WON'T HAVE THIS PROBLEM 🙄
Jan 26th, 2025. Closes at 7pm. Went up to the door at 6:40 and it's locked and we're ignored. I guess it's close to closing, but not that close right? Just wanted a simple donut, I guess management can choose to close early?
Restaurantji Recommends
I love dunkin. This time I got a frozen hot coco but that was too sweet for me but other than that amazing! Great customer service!
Always great customer service
Atmosphere: 5
Food: 5
Service: 5
It was obvious we were not of as much interest as the friend of the staff who was visiting them.
Atmosphere: 1
Food: 3
Service: 1
I absolutely love Dunkin and used to only love this location but after today, I probably will not step in there for awhile. Today while I was in class, my mother had me put in a mobile order on the dunkin’ app so she could get me an iced coffee. I placed my order and scheduled it for 10:45. I also put an order of iced tea for her because I had points to use for a free tea. However, my mother had told me that when she went there, my iced coffee nor her tea were not at the counter in the pick up section. My mother had gotten there earlier, before my scheduled time and asked if they could go ahead to make my order but the employee couldn’t pull it up on their computer, so didn’t make my order. My mother had told one of the employees that they were not up there and the employee had told her that maybe the order was under a different location because both of those are not here, and was very rude. When my mother told me that, I went back to my transaction history just to see that my order was through the right location and that it should’ve been ready and sitting at the counter at 10:37. My mother said that she ordered me an iced coffee since my mobile order was not made, even though it said it was ready, and her an iced tea. She received my coffee but not her iced tea, so she asked about it. The employee told her she didn’t take out for her tea and charged her for another tea. My mother was confused because she saw a cup with ice in it just sitting there and when she asked about it, the employee snatched another cup and asked what size the tea was. She had also ordered a breakfast sandwich and said it was the nastiest. The employee didn’t even offer a refund for neither my mother or from what i paid through my mobile order. The employee also said they could not do anything about the points I have used for my mobile order and is through the dunkin’ app itself. Very poor service, it is a shame.
Service: 1
This Dunkin had been the go to for the family for over a year. Always great employees. Food is good for breakfast and brunch. Donuts always fresh. Drink assortment of great. The Baskin Robin's is also a hit for ice cream and desserts. The premade cakes let your forget small events and still have sweet treats.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Iced Macchiato, Sausage Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese, Brownie Batter Donut, Donuts, Bagels, Grilled Cheese
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