We placed our order at 12:50pm the website said it would be ready by 1:09 we waited in the store until 1:45 for our order. While the store was busy every person that came into the store and stood in line got served far before us. At this point the one sub that was supposed to be warm is now cold. No hair nets were being worn and there was no organization to how things were being run.
David Sugarman
When mistakes are made they don't always cooperate but I'm still a fan.
Atmosphere: 3
Food: 5
Service: 2
Jeff Hedrick
I went there today for lunch and is the second time that we have gotten lunch there and I do not want to leave a bad review but I want management to know that those people are overwhelmed there were no less than 20 people in the store when I was there there were three people working I feel like most of the people working there were brand new we're pretty new and I feel like they're left out there in the cold and they need more help.
Atmosphere: 4
Food: 5
Service: 3
alecia cunningham
I placed a pickup order , got home & couldn’t even eat my food due to long pieces of hair being in both of my sandwiches ! I’ve only been to this location twice so best believe my second visit was my last. I called the next day & spoke to an employee about a refund & told him what happened , he told me they wouldn’t be able to refund me my money if the sandwiches were eaten which surprised me because if I found hair in my sandwiches before taking a bite why do you think I’d eat them? & in my opinion regardless if I took a bite or not then I was expecting a refund because there shouldn’t be hair in my food at all but after that I did get refunded so thank you.
Craig & Jen Oxyer
Dietary restrictions: My wife had Bariatric surgery and has great things she can eat in a bowl.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
N Johnson
Wowzers, over this past Sunday and my first time ordering from this location (Timonium) left me quite satisfied. I ordered the regular size big kahuna cheese steak with chipotle mayo on my mobile app. Let me tell you, this sub was not lacking in taste, freshness of bread and the portion of meat to bread ratio was fully packed. Hopefully my next visit will have the same quality and consistency. Oh, and the store was clean too. Lol. Thank you Jersey Mike's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Kahuna Chicken Cheese Steak
Jill Basye-Featherston
Scattered attention by the people taking orders. They weren't sure of GF options, and one guy just walked away.
Atmosphere: 3
Food: 4
Service: 3
Des McFarland
This is the only location in Baltimore I will go to! I’ve been to other locations and nothing compares to this one. I’ve been twice and both times my girlfriend and I were greated with a warm welcome. The customer service is top tier and the subs always fresh!
Atmosphere: 5
Food: 5
Service: 5
Ryan Burton - Sheppard Pratt
Food is always fresh, you can also earn ‘shore points’ for free food through their app and can order ahead
I always go with the club supreme with everything that comes on it, portions are great and quick turnaround.
Visited 7/13/2024 and the girl working was extremely rude. Ordered a sub in a tub and asked if she could cut the contents inside for me to which she responded “no”. If you don’t want to do your job and are going to look miserable doing it just quit ?? for your sake and the people’s sake; thank you!!!!
This is the 3rd and last disappointing visit. slivers of the last 2 ends of cheese and meats and bacon extra charge is in but not for 1 small piece. No iced tea and bathrooms are dirty and no Paper towels
Atmosphere: 1
Food: 2
Service: 1
Michael Grover
Ordered online and had to wait 30 minutes. People who walked in got served in 5 mins. Crappy app, definitely not worth using.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Cheesesteak, Chicken Philly Cheese Steak, Big Kahuna Chicken Cheese Steak, The Original Italian
SouthernDrawl
Great staff! So friendly, accommodating & pleasant to be around. ❤️
Atmosphere: 5
Food: 5
Service: 5
Pauline Williams
I love, the subs are excellent
Vegetarian options: You can choose
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Super Sub, Cheesesteak, Big Kahuna Chicken Cheese Steak
We placed our order at 12:50pm the website said it would be ready by 1:09 we waited in the store until 1:45 for our order. While the store was busy every person that came into the store and stood in line got served far before us. At this point the one sub that was supposed to be warm is now cold. No hair nets were being worn and there was no organization to how things were being run.
When mistakes are made they don't always cooperate but I'm still a fan.
Atmosphere: 3
Food: 5
Service: 2
I went there today for lunch and is the second time that we have gotten lunch there and I do not want to leave a bad review but I want management to know that those people are overwhelmed there were no less than 20 people in the store when I was there there were three people working I feel like most of the people working there were brand new we're pretty new and I feel like they're left out there in the cold and they need more help.
Atmosphere: 4
Food: 5
Service: 3
I placed a pickup order , got home & couldn’t even eat my food due to long pieces of hair being in both of my sandwiches ! I’ve only been to this location twice so best believe my second visit was my last. I called the next day & spoke to an employee about a refund & told him what happened , he told me they wouldn’t be able to refund me my money if the sandwiches were eaten which surprised me because if I found hair in my sandwiches before taking a bite why do you think I’d eat them? & in my opinion regardless if I took a bite or not then I was expecting a refund because there shouldn’t be hair in my food at all but after that I did get refunded so thank you.
Dietary restrictions: My wife had Bariatric surgery and has great things she can eat in a bowl.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Original Italian
Wowzers, over this past Sunday and my first time ordering from this location (Timonium) left me quite satisfied. I ordered the regular size big kahuna cheese steak with chipotle mayo on my mobile app. Let me tell you, this sub was not lacking in taste, freshness of bread and the portion of meat to bread ratio was fully packed. Hopefully my next visit will have the same quality and consistency. Oh, and the store was clean too. Lol.
Thank you Jersey Mike's.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Kahuna Chicken Cheese Steak
Scattered attention by the people taking orders. They weren't sure of GF options, and one guy just walked away.
Atmosphere: 3
Food: 4
Service: 3
This is the only location in Baltimore I will go to! I’ve been to other locations and nothing compares to this one. I’ve been twice and both times my girlfriend and I were greated with a warm welcome. The customer service is top tier and the subs always fresh!
Atmosphere: 5
Food: 5
Service: 5
Food is always fresh, you can also earn ‘shore points’ for free food through their app and can order ahead
I always go with the club supreme with everything that comes on it, portions are great and quick turnaround.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesesteak, Buffalo Chicken Cheese Steak, Chipotle Chicken Cheese Steak
Visited 7/13/2024 and the girl working was extremely rude. Ordered a sub in a tub and asked if she could cut the contents inside for me to which she responded “no”. If you don’t want to do your job and are going to look miserable doing it just quit ?? for your sake and the people’s sake; thank you!!!!
Restaurantji Recommends
This is the 3rd and last disappointing visit.
slivers of the last 2 ends of cheese and meats and bacon extra charge is in but not for 1 small piece.
No iced tea and bathrooms are dirty and no
Paper towels
Atmosphere: 1
Food: 2
Service: 1
Ordered online and had to wait 30 minutes. People who walked in got served in 5 mins. Crappy app, definitely not worth using.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Cheesesteak, Chicken Philly Cheese Steak, Big Kahuna Chicken Cheese Steak, The Original Italian
Great staff! So friendly, accommodating & pleasant to be around. ❤️
Atmosphere: 5
Food: 5
Service: 5
I love, the subs are excellent
Vegetarian options: You can choose
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Super Sub, Cheesesteak, Big Kahuna Chicken Cheese Steak
Great service. Good fresh
Atmosphere: 3
Food: 4
Service: 5
Loading...