I passed by to buy a cappuccino blast and they gave it to me without whip cream on top and when I asked if they could add whip cream, they told me it would be extra, when I bought it before, it came with whip cream, the same price, and now they want me to pay extra for whip cream when in the picture it shows that it has whip cream.
Malik Hijazi
Worst customer service. Screaming at customers after making multiple mistakes in the order and refusing to fix the mistake until I asked them to do so for the third time. Don’t waste your time or money here.
Nick Bohenko
Grab a couple coffee and the service was very fast and customer service was awesome
hovm victorm
Great Customer service.
Eugene Corioni
Did not go here. I was next door at the Bank.
Taty Liriano
Excellent atention. Very fresh foodsAnd delicious. I love going and being able to sit down to have breakfast or enjoy a delicious ice cream.
Sheena Dupree
This place makes the BEST milkshakes.
MaRia B
I wish I could give 0 stars. I am VEGAN, I asked for avocado toast with roasted tomato and they put BACON on it, also I'm allergic to bacon. I never requested bacon so why would you put it on my avocado toast?
Faye Dennis
I went to this Baskin Robbins where there were 3 females working. I pulled up at the drive thru at 9:40 knowing they close at 10:00. I waited in line patiently. There was one 5 cars in front of me. At about 9:50 the truck in front of me pulled up to the speaker. No one else was behind me. The guy tried to place his order but everything he tried to order they said they didnt have it. So they told him to hold on. I watched them thru the window he couldn't see them but I could. They were in there just walking around laughing and talking just letting the time pass. At about 1 mins to 10 they come back to the speaker to take his order again. I knew when I got to the speaker that were going to say they were closed. And that's what happened. They told me they were closed. I told them that I had been sitting there waiting for 20 mins. So when I told them that I was going that I was going to call corporate they decided to take my order. After I get to the window and pay for my order they decided to take their time to make one mango banana smoothie. I could hear them inside talking about me that's how loud they were. I still waited for my drink another 9 mins after I paid for it. No professionalism, no customer service just rude. This is my 3rd time going to this particular store and I always have a issue. Even when I ordered UBBER EATS from them I still get the wrong order. I will not be visiting this establishment again. There are 2 others on the same main road and they will get my business from now on.
Wow me encanto el establecimiento estaba muy limpio la persona que nos atendió tuvo mucha paciencia al servirnos los helados y cuando ya nos veníamos la manager se portó muy linda gracia por hacernos un buen momento
Sheena L Dupree
Fast service, fresh donuts and friendly atmosphere.
Jared Smith
Ordered a rocky road. The lady at the register brings me back a mocha ice cream. I see it and tell I ordered rocky road. She argues with me that it’s rocky road. Terrible customer service. I wish I knew the lady’s name because she just lost a customer and probably more.
Exotiqicks Sneaker Reviews
Terrible Customer service they hired a new lady there I wish I knew her name but she gave me the wrong ice cream and then argued it was the one I ordered. She lost a customer and will lose many more. Baskin Robbins needs to fire her ASAP.
Martha Roderick
Stopped in for a latte a donuts for the kids. Service was great.
I passed by to buy a cappuccino blast and they gave it to me without whip cream on top and when I asked if they could add whip cream, they told me it would be extra, when I bought it before, it came with whip cream, the same price, and now they want me to pay extra for whip cream when in the picture it shows that it has whip cream.
Worst customer service. Screaming at customers after making multiple mistakes in the order and refusing to fix the mistake until I asked them to do so for the third time. Don’t waste your time or money here.
Grab a couple coffee and the service was very fast and customer service was awesome
Great Customer service.
Did not go here. I was next door at the Bank.
Excellent atention. Very fresh foodsAnd delicious. I love going and being able to sit down to have breakfast or enjoy a delicious ice cream.
This place makes the BEST milkshakes.
I wish I could give 0 stars. I am VEGAN, I asked for avocado toast with roasted tomato and they put BACON on it, also I'm allergic to bacon. I never requested bacon so why would you put it on my avocado toast?
I went to this Baskin Robbins where there were 3 females working. I pulled up at the drive thru at 9:40 knowing they close at 10:00. I waited in line patiently. There was one 5 cars in front of me. At about 9:50 the truck in front of me pulled up to the speaker. No one else was behind me. The guy tried to place his order but everything he tried to order they said they didnt have it. So they told him to hold on. I watched them thru the window he couldn't see them but I could. They were in there just walking around laughing and talking just letting the time pass. At about 1 mins to 10 they come back to the speaker to take his order again. I knew when I got to the speaker that were going to say they were closed. And that's what happened. They told me they were closed. I told them that I had been sitting there waiting for 20 mins. So when I told them that I was going that I was going to call corporate they decided to take my order. After I get to the window and pay for my order they decided to take their time to make one mango banana smoothie. I could hear them inside talking about me that's how loud they were. I still waited for my drink another 9 mins after I paid for it. No professionalism, no customer service just rude. This is my 3rd time going to this particular store and I always have a issue. Even when I ordered UBBER EATS from them I still get the wrong order. I will not be visiting this establishment again. There are 2 others on the same main road and they will get my business from now on.
Thank you Keyla por tu costumer service
Restaurantji Recommends
Wow me encanto el establecimiento estaba muy limpio la persona que nos atendió tuvo mucha paciencia al servirnos los helados y cuando ya nos veníamos la manager se portó muy linda gracia por hacernos un buen momento
Fast service, fresh donuts and friendly atmosphere.
Ordered a rocky road. The lady at the register brings me back a mocha ice cream. I see it and tell I ordered rocky road. She argues with me that it’s rocky road. Terrible customer service. I wish I knew the lady’s name because she just lost a customer and probably more.
Terrible Customer service they hired a new lady there I wish I knew her name but she gave me the wrong ice cream and then argued it was the one I ordered. She lost a customer and will lose many more. Baskin Robbins needs to fire her ASAP.
Stopped in for a latte a donuts for the kids. Service was great.