I have gone there twice to get a hazelnut latte only to discover once arriving at work that they neglected to put ANY hazelnut syrup in the latte. At this poultry, it's just absurd.
Atmosphere: 3
Food: 3
Service: 2
KRISVOSA ENTERTAINMENT
Neat place good food
Ron Lee
I would like to think the employee for doing the right thing but to argue about a drink a customer didn't like and at first refusing to take the drink back or giving us a refund is a first for me. I have been to many Dunkin donuts in the Maryland DC area and I have never been so irate to the way me and my wife were treated. The nerve of the employee telling us do we want the drink back that my wife clearly didn't want. People make mistakes when they order and they shouldn't have to pay the price for a drink that they can't handle, especially a spicy drink that we had no idea it was spicy. Please do better, I love Dunkin donuts and we just found out about this new location around our area.
Sheena L Dupree
They have skim, 2% Milk. They serve as a team with friendly attitudes.
Jessica
So thankful for this location providing an excellent customer service experience. I called four different Dunkin’s before reaching this location. I called the store yesterday morning trying to track down a new blinged out tumbler that Dunkin released, which I just knew would sell out quickly as it would be sold at limited locations. To my surprise the staff member who answered the call stated that there was only one more left. When I asked if they would hold it for me they said sure. I gave them my name and upon my arrival the staff member I spoke to remembered me and went to the back to grab my cup. The staff member mentioned they had just put them out yesterday on Tuesday and by the next day there was only one left, which is the one I was able to get a hold of. Talk about a Merry Christmas to me. A big thank you to the Dunkin’ staff for your AMAZING customer service, you guys rock! This lady runs on Dunkin’ and will make sure to come to this location more often.
Sharon Moore
Normal need work on bathrooms
Atmosphere: 3
Food: 3
Service: 3
Ice Fox
i go here all the time they always get the drinks right but every time i get good they never get it right just went this morning got a drink i was told they did not have but i got it and they did not give me my wrap i ordered it’s always something this spot they need to change the morning staff or something cause they don’t listen to your order
Natalie King
Terrible customer service and rude workers. I requested the bacon on the side of my sandwich, because I don't like it next to the cheese, and they refused to put it on the side. They tried to force me to order a egg and cheese sandwich, with a side of bacon. Terrible, garbage location, with garbage customer service. Save your energy and head to Hampton Park!
Paul Davis
The staff was fantastic. They made us Sundaes and they were excellent. Thanks for being the best to the best great experience and delicious icecream
I've been going to this Dunkin for maybe a little over a year and they have continued to be the best Dunkin in the area. Whatever y'all are doing, don't change! Highly recommend ?
Atmosphere: 5
Food: 5
Service: 5
Jazzmine J
Terrible attitudes!!! Cold brew taste like water disgusting
Jayden V
Terrible service, bad attitudes, lazy, refuse to do their job. Six people working, all ignoring customers also I order Cappuccino Blast and they overcharge 1.09 for the whip , i just order because was the most close to me
Love it... Quick service
Atmosphere: 5
Food: 5
Service: 5
I have gone there twice to get a hazelnut latte only to discover once arriving at work that they neglected to put ANY hazelnut syrup in the latte. At this poultry, it's just absurd.
Atmosphere: 3
Food: 3
Service: 2
Neat place good food
I would like to think the employee for doing the right thing but to argue about a drink a customer didn't like and at first refusing to take the drink back or giving us a refund is a first for me. I have been to many Dunkin donuts in the Maryland DC area and I have never been so irate to the way me and my wife were treated. The nerve of the employee telling us do we want the drink back that my wife clearly didn't want. People make mistakes when they order and they shouldn't have to pay the price for a drink that they can't handle, especially a spicy drink that we had no idea it was spicy. Please do better, I love Dunkin donuts and we just found out about this new location around our area.
They have skim, 2% Milk. They serve as a team with friendly attitudes.
So thankful for this location providing an excellent customer service experience. I called four different Dunkin’s before reaching this location. I called the store yesterday morning trying to track down a new blinged out tumbler that Dunkin released, which I just knew would sell out quickly as it would be sold at limited locations. To my surprise the staff member who answered the call stated that there was only one more left. When I asked if they would hold it for me they said sure. I gave them my name and upon my arrival the staff member I spoke to remembered me and went to the back to grab my cup. The staff member mentioned they had just put them out yesterday on Tuesday and by the next day there was only one left, which is the one I was able to get a hold of. Talk about a Merry Christmas to me. A big thank you to the Dunkin’ staff for your AMAZING customer service, you guys rock! This lady runs on Dunkin’ and will make sure to come to this location more often.
Normal need work on bathrooms
Atmosphere: 3
Food: 3
Service: 3
i go here all the time they always get the drinks right but every time i get good they never get it right just went this morning got a drink i was told they did not have but i got it and they did not give me my wrap i ordered it’s always something this spot they need to change the morning staff or something cause they don’t listen to your order
Terrible customer service and rude workers. I requested the bacon on the side of my sandwich, because I don't like it next to the cheese, and they refused to put it on the side. They tried to force me to order a egg and cheese sandwich, with a side of bacon. Terrible, garbage location, with garbage customer service. Save your energy and head to Hampton Park!
The staff was fantastic. They made us Sundaes and they were excellent. Thanks for being the best to the best great experience and delicious icecream
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I've been going to this Dunkin for maybe a little over a year and they have continued to be the best Dunkin in the area. Whatever y'all are doing, don't change! Highly recommend ?
Atmosphere: 5
Food: 5
Service: 5
Terrible attitudes!!! Cold brew taste like water disgusting
Terrible service, bad attitudes, lazy, refuse to do their job. Six people working, all ignoring customers also I order Cappuccino Blast and they overcharge 1.09 for the whip , i just order because was the most close to me
The service is always excellent!!!
Atmosphere: 4
Food: 5
Service: 5
Attendant was very nice and accommodating.
Atmosphere: 5
Food: 5
Service: 5
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