Doña Bessy Pupuseria

Unfortunately, the waiter who served us brought us another meal which we had not ordered and he claimed that it was the one we had ordered, totally disappointed and also he made a mistake with the order of other people who were there at another table, he has to worry more. For clients, I do not recommend that they be served by the boy who is a waiter, the women who are there serve better

The customer service and atmosphere were awesome! The pupusas revueltas were the only small drawback. The cheese really overpowered the true flavor of a revuelta. Other than that everything else was very good. The place also has pupusas exóticas that I highly recommend.

Atmosphere: 5

Food: 4

Service: 5

Excellent place

The pupusas they served us were overcooked and one was even raw and they didn't want to change it, we had to vote for it. The service from the waitresses is very good.

Atmosphere: 3

Food: 1

Service: 5

Excellent food and service!! Delicious and truly Salvadoran food

Atmosphere: 5

Food: 5

Service: 5

You want to lose customers very quickly, go to Mrs. Betsy. We were five adults and two children. Six of us ordered carne asada and we all ordered fresh waters with some Pupusas, but one of my children did not want Latin food and brought a hamburger to eat there, which they told us we couldn't. do that this is a message for the owner he must know how to train his employees well because losing a large account in these times or he does not care or is not interested in his business we did not leave there and we had to go to the little house in Gaithersburg Another world It doesn't matter that your food is the best, if you don't have the attitude to serve people you are going to lose customers #5 and consequently you are going to lose your business, give it a try

delicious pupus!!

Atmosphere: 5

Food: 5

Service: 5

I hope that the owner Mrs. Bessy reads these comments so that if she is interested in her business she takes action on the matter: but because of the bad service she is going to lose or is losing clients: I personally had a bad experience, I was a client Doña Bessy's favorite because I loved the food but because I had this bad experience I don't think it's the same anymore: I ordered two steaks and when I ordered they didn't tell me that there was no more brisket; They told me until I was at the restaurant and the food was almost ready, they let me know and I told them if they could give me shrimp for the breast and they wanted to charge me an extra dollar for each shrimp.

Atmosphere: 1

Food: 1

Service: 1

One the most frustrating and why Dona Bessy is losing business to competition in the area is there phone. So hard to get answer! I was very a loyal customer but I have stop going to the service.

Atmosphere: 3

Food: 4

Service: 3

The music is too loud

Atmosphere: 1

Food: 3

Service: 2

If u looking for actual Salvadorian food u should try it

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pupusas Tradicionales

a good place to enjoy with family and friends

Today I went to eat a steak at Doña Bessy's in montgomery gaithersburg and I got two hairs, just like the other people who were in front of us got two hairs, it's also disgusting and they just apologize, nothing more.

I am a frequent customer at this place and I have always said that for me to return two things have to happen.
1: That the food is good.
2: That there is good customer service; that the waiters are friendly.
And that's why I return.

Please fix the air in the restaurant it is too hot poor customers and staff working with this heat is inhumane
Having them and the smoke is too much