I ordered through GrubHub. Two small pizzas and one chef salad with balsamic vinaigrette. I asked for no olives, pepperoncini, or red onions on the salad. I also asked for contactless delivery. When I retrieved my order, the paper bag with the salad was wet. When I opened it inside, the vinaigrette was open and had soaked throughout the bag (see photos). Ok, we're at home and have dressing so I wasn't going to complain. But then I opened the salad after cleaning off the entire oil drenched container and found a pitiful, incorrectly made chef's salad. Not only were the items I requested not be included*on* the salad, there was no provolone cheese or turkey breast. I called the store. I spoke with a woman that I was told is the owner. After some back and forth, she agreed to send me a new, correctly made salad when her evening driver was available. This all happened around 4:00pm on Friday. It is now 4:20 pm on Sunday and I'm still waiting for my salad. Never against n, customer service is non-existent at this Gaithersburg location.
Food: 1
Service: 1
Asante Kennedy
Very good staff and professional service.
Atmosphere: 5
Food: 5
Service: 5
Hafi
Nina was lovely, and the food is always delicious
Atmosphere: 5
Food: 5
Service: 5
ashlynn h
They use to be very good, now everything is bland, burnt, the quality is poor now. They miss order notes than blame you. Not worth your time at all.
Atmosphere: 1
Food: 1
Service: 1
Destiny Essence
The staff at pizza boils go above and beyond in delivering yummy food when this , momma is too tired to cook 😋
Atmosphere: 3
Food: 4
Service: 5
James the Librarian
We placed an order at 8:10 PM. The Pizza Boli's app showed delivery would be around 8:45. We called at 9:00 and were assured the meal was on its way. We called again at 9:30 and were told 2-3 more minutes., and that it would still be hot. It is currently 9:45, and I am standing on my welcome mat, empty-handed.
It's not like this was freshly made food. It's all pre-packaged and reheated in the oven. The store is 9 minutes away: even if the order took 40 minutes to make and the driver had two other deliverys to make, it should have been here in less than an hour and a half.
Instead, I'm waiting outside so the delivery driver cannot claim delivery falsely, while my better half is inside cooking dinner.
Perhaps the food is good. I wouldn't know. But the service? It definitely leaves much to be desired.
Atmosphere: 1
Food: 1
Service: 1
Eduardo Carrillo
I really liked the pasta, good flavour. Recommended
Atmosphere: 4
Food: 5
Service: 5
Jasper S
One of the best pizza’s in town with a great lunch deal, walked out with a pizza and can of Mountain Dew all for $7.99… definitely worth going here if your hungry
Atmosphere: 5
Food: 5
Service: 5
Kaniya Smith
Disgusted with the workers. Made a big deal over dipping sauce. Very rude.
Atmosphere: 1
Food: 1
Service: 1
charles ford
Nina was great and awesome, and I loved everything about the restaurant
This is definitely a wonderful fresh restaurant that provides excellent food with friendly customer service. I order regularly!
Atmosphere: 4
Food: 5
Service: 5
Perfect Torkornoo
The customer service is absolutely terrible! We’ve been ordering from here since we moved. We ordered so often the delivery person once said you must really like us you are always ordering. Welp that has officially ended due to an honest mistake where I meant to order delivery. I never got the pizza I paid for and now they want me to pay more for the same pizza. I’m honestly disappointed and will never buy anything from them again or recommend it to anyone.
I ordered through GrubHub. Two small pizzas and one chef salad with balsamic vinaigrette. I asked for no olives, pepperoncini, or red onions on the salad. I also asked for contactless delivery. When I retrieved my order, the paper bag with the salad was wet. When I opened it inside, the vinaigrette was open and had soaked throughout the bag (see photos). Ok, we're at home and have dressing so I wasn't going to complain. But then I opened the salad after cleaning off the entire oil drenched container and found a pitiful, incorrectly made chef's salad. Not only were the items I requested not be included*on* the salad, there was no provolone cheese or turkey breast. I called the store. I spoke with a woman that I was told is the owner. After some back and forth, she agreed to send me a new, correctly made salad when her evening driver was available. This all happened around 4:00pm on Friday. It is now 4:20 pm on Sunday and I'm still waiting for my salad. Never against n, customer service is non-existent at this Gaithersburg location.
Food: 1
Service: 1
Very good staff and professional service.
Atmosphere: 5
Food: 5
Service: 5
Nina was lovely, and the food is always delicious
Atmosphere: 5
Food: 5
Service: 5
They use to be very good, now everything is bland, burnt, the quality is poor now. They miss order notes than blame you. Not worth your time at all.
Atmosphere: 1
Food: 1
Service: 1
The staff at pizza boils go above and beyond in delivering yummy food when this , momma is too tired to cook 😋
Atmosphere: 3
Food: 4
Service: 5
We placed an order at 8:10 PM. The Pizza Boli's app showed delivery would be around 8:45. We called at 9:00 and were assured the meal was on its way. We called again at 9:30 and were told 2-3 more minutes., and that it would still be hot. It is currently 9:45, and I am standing on my welcome mat, empty-handed.
It's not like this was freshly made food. It's all pre-packaged and reheated in the oven. The store is 9 minutes away: even if the order took 40 minutes to make and the driver had two other deliverys to make, it should have been here in less than an hour and a half.
Instead, I'm waiting outside so the delivery driver cannot claim delivery falsely, while my better half is inside cooking dinner.
Perhaps the food is good. I wouldn't know. But the service? It definitely leaves much to be desired.
Atmosphere: 1
Food: 1
Service: 1
I really liked the pasta, good flavour. Recommended
Atmosphere: 4
Food: 5
Service: 5
One of the best pizza’s in town with a great lunch deal, walked out with a pizza and can of Mountain Dew all for $7.99… definitely worth going here if your hungry
Atmosphere: 5
Food: 5
Service: 5
Disgusted with the workers. Made a big deal over dipping sauce. Very rude.
Atmosphere: 1
Food: 1
Service: 1
Nina was great and awesome, and I loved everything about the restaurant
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Amazing service and food I just love it
Atmosphere: 5
Food: 5
Service: 5
Amazing pizza
Food: 5
This is definitely a wonderful fresh restaurant that provides excellent food with friendly customer service. I order regularly!
Atmosphere: 4
Food: 5
Service: 5
The customer service is absolutely terrible! We’ve been ordering from here since we moved. We ordered so often the delivery person once said you must really like us you are always ordering. Welp that has officially ended due to an honest mistake where I meant to order delivery. I never got the pizza I paid for and now they want me to pay more for the same pizza. I’m honestly disappointed and will never buy anything from them again or recommend it to anyone.
Service: 1
Nasty food
Atmosphere: 1
Food: 1
Service: 1
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