Worst Pizza Hut experience of my life!!! First, I placed my pickup order online however, I had a question about the price because the price increased significantly. so I called the store and spoke to manager, he’s the one who answered the phone. He ended up changing my whole order, I kept telling him that’s not what I wanted and not what I ordered! By this time I just wanted to get an order placed, we were starving! Also, the price did not change, I still don’t know how the price went up $20 by only adding on $10 boneless wings! So fine, whatever, so I go pick up the food, opened it up at home to see that they were NOT what i ordered! I ordered PAN, which is what I ordered online AND what I ordered on the phone with the manager! So I called and again, spoke to the manager, he talked to me like garbage!! So disrespectful! I finally said just give me my money back! This whole thing has been a nightmare! I was in the middle of letting him know my husband would be up there to get my refund and he disconnected on me! So my husband and son went to the store to get my refund, the manager began disagreeing with my son, my son actually had him go get a pan pizza and compare it to what we got… and whatta ya know!!!! My pizza’s were NOT pan! So finally the manager agrees to credit my card back. My husband and son comes back home and tells me, but I DIDNT PAY WITH A CARD! I paid cash! So my son calls the store AGAIN and the manager admits he was wrong and apologized and offered a free soda for our troubles! Ummm ok, just a soda? Anyway fine, somethings better than nothing… but when my husband went BACK to the store, he didn’t give him a free soda!!!! Also, the boneless chicken wings that I got had someone else’s receipt taped to the container displaying their name and phone number with a different wing flavor “honey”than what I ordered, “medium hot”, which means someone else probably has my information which I don’t appreciate! Wonder if that person called to complain too!? UNBELIEVABLE!!! Never again! END.
Atmosphere: 1
Food: 1
Service: 1
Michelle Mallon
We just took a group of 20 Girl Scouts to eat before a performance and had a wonderful experience at this location. The man who was in charge was phenomenal and very generous. He had a great attitude and customer service was top-notch. You could tell he really cared about his restaurant. The breadsticks were on point and everything was just right for what we needed.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza
Jason Clark
Lightning speed delivery. Hot and fresh
Atmosphere: 5
Food: 5
Service: 5
Volkan Bayraktar
The order comes out very late, the place is not very hygienic
Atmosphere: 2
Food: 3
Service: 2
Jennings Nichols
Always good and fast staff friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Steven Quien
Great Pizza & Rolls.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
Zach S
9/10/24 at 3PM- I’m not sure who’s in the back cooking and preparing food at this time, but holy moly do they deserve a raise! They did something different this time because the pizza was UTTERLY perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust Pizza
Jonathan Hinker
This pizza hut was so dirty how is this store able to be open. I PAYED for a pan pizza put i hade to leave.
Atmosphere: 1
Food: 1
Service: 3
Tom Adkins
I’ve gotten pizza from this location several times and it is always consistently good. I picked up another one this evening and it was exactly as ordered. I ordered the exact same pizza a week ago from another location and it was a let down. Staff has always been very friendly here as well. I only wish they would deliver to my house but I’m a little outside their area.
pizza was not cooked completely. every slice fell apart in the center. crust was more raw the further from the crust. was a bummer after looking forward to it all week.
Atmosphere: 3
Food: 1
Service: 5
Nijalie Ramirez
This is my closest restaurant and it is absolutely amazing. The workers are super kind, the food tastes amazing, and they never seem to let me down. I definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
Carianne Schmidt
The pizza was typical pizza hut pizza-good. The service was phenomenal. The gal at the register was also helping the dining room. She was very nice and went above and beyond to make sure we were taken care of. The restaurant could use some deep cleaning.
Atmosphere: 3
Food: 4
Service: 5
Doug Jr JAKUBOWSKI
We walked in there at 9:05 pm and wanted to be seated to order a pizza that I was craving. The woman behind the counter said she made the decision to shut down the dinning room.
Atmosphere: 1
Service: 1
Joyce ham
Can't take s correct orded..I just don't get it...no orders ever again not even 1 mile away....very sad.
Online order was fast
Atmosphere: 5
Food: 5
Service: 5
Worst Pizza Hut experience of my life!!! First, I placed my pickup order online however, I had a question about the price because the price increased significantly. so I called the store and spoke to manager, he’s the one who answered the phone. He ended up changing my whole order, I kept telling him that’s not what I wanted and not what I ordered! By this time I just wanted to get an order placed, we were starving! Also, the price did not change, I still don’t know how the price went up $20 by only adding on $10 boneless wings! So fine, whatever, so I go pick up the food, opened it up at home to see that they were NOT what i ordered! I ordered PAN, which is what I ordered online AND what I ordered on the phone with the manager! So I called and again, spoke to the manager, he talked to me like garbage!! So disrespectful! I finally said just give me my money back! This whole thing has been a nightmare! I was in the middle of letting him know my husband would be up there to get my refund and he disconnected on me! So my husband and son went to the store to get my refund, the manager began disagreeing with my son, my son actually had him go get a pan pizza and compare it to what we got… and whatta ya know!!!! My pizza’s were NOT pan! So finally the manager agrees to credit my card back. My husband and son comes back home and tells me, but I DIDNT PAY WITH A CARD! I paid cash! So my son calls the store AGAIN and the manager admits he was wrong and apologized and offered a free soda for our troubles! Ummm ok, just a soda? Anyway fine, somethings better than nothing… but when my husband went BACK to the store, he didn’t give him a free soda!!!! Also, the boneless chicken wings that I got had someone else’s receipt taped to the container displaying their name and phone number with a different wing flavor “honey”than what I ordered, “medium hot”, which means someone else probably has my information which I don’t appreciate! Wonder if that person called to complain too!?
UNBELIEVABLE!!! Never again!
END.
Atmosphere: 1
Food: 1
Service: 1
We just took a group of 20 Girl Scouts to eat before a performance and had a wonderful experience at this location. The man who was in charge was phenomenal and very generous. He had a great attitude and customer service was top-notch. You could tell he really cared about his restaurant. The breadsticks were on point and everything was just right for what we needed.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pepperoni Pizza
Lightning speed delivery. Hot and fresh
Atmosphere: 5
Food: 5
Service: 5
The order comes out very late, the place is not very hygienic
Atmosphere: 2
Food: 3
Service: 2
Always good and fast staff friendly and helpful
Atmosphere: 5
Food: 5
Service: 5
Great Pizza & Rolls.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pepperoni Pizza
9/10/24 at 3PM- I’m not sure who’s in the back cooking and preparing food at this time, but holy moly do they deserve a raise! They did something different this time because the pizza was UTTERLY perfect!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Stuffed Crust Pizza
This pizza hut was so dirty how is this store able to be open. I PAYED for a pan pizza put i hade to leave.
Atmosphere: 1
Food: 1
Service: 3
I’ve gotten pizza from this location several times and it is always consistently good. I picked up another one this evening and it was exactly as ordered. I ordered the exact same pizza a week ago from another location and it was a let down. Staff has always been very friendly here as well. I only wish they would deliver to my house but I’m a little outside their area.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
pizza was not cooked completely. every slice fell apart in the center. crust was more raw the further from the crust. was a bummer after looking forward to it all week.
Atmosphere: 3
Food: 1
Service: 5
This is my closest restaurant and it is absolutely amazing. The workers are super kind, the food tastes amazing, and they never seem to let me down. I definitely recommend!
Atmosphere: 5
Food: 5
Service: 5
The pizza was typical pizza hut pizza-good. The service was phenomenal. The gal at the register was also helping the dining room. She was very nice and went above and beyond to make sure we were taken care of. The restaurant could use some deep cleaning.
Atmosphere: 3
Food: 4
Service: 5
We walked in there at 9:05 pm and wanted to be seated to order a pizza that I was craving. The woman behind the counter said she made the decision to shut down the dinning room.
Atmosphere: 1
Service: 1
Can't take s correct orded..I just don't get it...no orders ever again not even 1 mile away....very sad.
Atmosphere: 1
Food: 1
Service: 1
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