Pizza Hut Express

Frequently closed but when open has a small but good selection. Personal pan pizzas are smaller than many locations and expensive at $8.99 each. If you have the time, better off visiting nearby locations than this one at the rest stop, but it works if this is where you are stopping.

Negative if I could. Pizza hut was closed at 3pm in the afternoon. But kfc was open.

Wish there was a less than one star option

Customer service is horrible.

Would give zero stars. Waited 30 mins to get small cheese pizza combo. And finally cold pizza and breadsticks. Rude staff as cherry on top.

Disaster

Very limited and didn't even give red crush peppers. Was very hard to munch down on a plain slice of pizza that was semi cold already.

Not open on a Sunday at 5:30

Rather not say

Driving home to DC from Cape Cod, I had to stop for some food for dinner. Pizza Hit was pretty much the only thing open at the Chesapeake House rest area at 8:30pm, so I opted for a meat lover's pizza (only option with any protein), but after eating half of it O'd had my yearly quota of salt, and it was just too much to go on. OTOH, there was no line, and Obwas served instantly.

Food was okay, what you would expect from a rest stop. The real issue was the wait time. When I arrived, around 8:00pm, they only had two employees working. One was taking orders while the other was preparing food in the back. Due to the number of customers, they fell behind on orders that were anything beyond the cheese pizza in the display case. I waited 20+ minutes for a pizza and bread sticks at this "express" location. The problem was not the staff themselves, they were kind and gave me extra bread sticks for the wait. Management needs to hire more employees.

Terrible service. The lady didn’t Wana make food. I placed ordered, she stated we only hv pepperoni pizza left. And don’t hv utensils to make other food, seriously??

This place has terrible service. We waited in line for twenty minutes. Once a second cashier came to the front we were skipped over twice at the front of the line. Will never use this rest stop again and will certainly not buy food from a Pizza Hut any where in this vicinity.

By far the worst customer experience of my life. Put in an online order, claimed the don't have my apartment number although when placing the order AND my confirmation email says the apartment number. They tried calling to find out the # but I was not near my phone at the time. By time I saw and called back, Robin was extremely rude with me and when I said this has happened before, and I was promised it was fixed on their end, she said I was wrong and was extremely short fused. Told her I'd rather not have the food since it's cold and quite frankly I don't want to support their business with how she was treating me, and her response was “ok, have a good night” and hung the phone up immediately. I'm not normally one to do online reviews but feel extremely disrespected and want it to be known to others