Customer service was amazing buuttt....Bacon was burnt, cheeseburgers had no flavor and fries had way to much salt
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Bacon Cheeseburger
Vivian Olweny
I have been coming to this location for a long time and l must point out the current team under the manager they have (l didn’t get her name but she always wears a black hat) AMAZING customer service we are usually in and out and the food is also amazing.She has a team under control and it shows in the the work and service being rendered. Exceptional customer service
Atmosphere: 5
Food: 5
Service: 5
Janice Green
Good variety of hamburgers
Atmosphere: 5
Food: 5
Service: 5
NoName Ismypreference
MAAAN I PAID $21 for one burger and a regular fry. They tossed a small fry in the bag. I'm talking bout barely a scoop of fries. I was focused on my children. They lucky. Nobody has time to play with their money. They KNEW my child needed extra attention. It's very clear. Smh. Took advantage and may karma have its way
Atmosphere: 3
Food: 1
Service: 5
kathleen graves
Love the fries!!
Atmosphere: 4
Food: 5
Service: 5
Helen Milchling
Great place. Employees are friendly and make amazing food. We go there quite a bit. I have food allergies and they work with me. Update spent 75.00 to feed 5 people . If the hamburgers had not been pink and French fries 1/2 cooked I would not of minded. Very disappointed.
Atmosphere: 3
Food: 1
Service: 3
JENNIFER GIBSON
DELIVERY ORDER. 2MINS AWAY. MILKSHAKE MELTED, FRIES COLD AND WRONG SIZE FRIES. BARELY A SMALL.
Food: 2
Fred L
Grease City!
Atmosphere: 5
Food: 5
Service: 5
Adam Martin
One person was in front of me and the order still took 25 min to make. I can’t imagine oh hard it is to make 1 fry and 2 burgers
Atmosphere: 1
Food: 3
Service: 1
Fatmi Hajdini
When I took the order from the dordash, a worker had a very bad attitude. I didn't do anything wrong.
They made my order wrong, people could be allergic to stuff and they aren't paying attention. The need retraining or something. Also the food taste disgusting. However I have good at there Towson location. But white marsh location is trash
Atmosphere: 1
Food: 1
Service: 2
A P
TRASH!!!
Worst place to come when they are busy. It’s so unorganized. You wait forever. 40 minutes to get my order. Why can’t I just order online and have it be ready when I get there, instead I have to tell someone I’m here, while my burger dies they drop fries. Just make the entire damn order and let me pick it up.
The black shirt has no control of the entire line. All they do sit back there is talking joke and laugh and giggle and just having a great time, but no one’s really focused on doing a great job. What they’re there to get paid to do. We have to go to work every day and do a fantastic job or else we are going to be in trouble. Why doesn’t the service industry file the same standard.
You literally ruined my families dinner. We spend over 40 or $50 for a bunch of crappy ass hamburgers at this point. McDonald’s is a better choice and the fake meat.
The restaurant is always filthy. It’s nasty in there. The bathrooms are disgusting. What the hell is going on at this place that just really makes me wonder about the quality of food. I’ll never come back to this location. The Towson location is always been more superior to this one anyways.
Fix it. Or don’t. We were coming once a week and now it will be never. 👎🏾
Atmosphere: 1
Food: 1
Service: 1
Morgan Brown
Lettuce bun or is it? What its supposed to look like vs what they sent me in my grubhub order. Wow looks nothing like the picture its supposed to . Yall rushing or what!!!!
Atmosphere: 1
Food: 1
Service: 1
Brian Sporrer
Always a good choice for a quick bite.
Atmosphere: 4
Food: 4
Service: 4
Daniel Lohmeyer
Five guys never disappoints. The food is always fresh and the attitudes are pleasant.
Customer service was amazing buuttt....Bacon was burnt, cheeseburgers had no flavor and fries had way to much salt
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Bacon Cheeseburger
I have been coming to this location for a long time and l must point out the current team under the manager they have (l didn’t get her name but she always wears a black hat) AMAZING customer service we are usually in and out and the food is also amazing.She has a team under control and it shows in the the work and service being rendered. Exceptional customer service
Atmosphere: 5
Food: 5
Service: 5
Good variety of hamburgers
Atmosphere: 5
Food: 5
Service: 5
MAAAN I PAID $21 for one burger and a regular fry. They tossed a small fry in the bag. I'm talking bout barely a scoop of fries. I was focused on my children. They lucky. Nobody has time to play with their money. They KNEW my child needed extra attention. It's very clear. Smh. Took advantage and may karma have its way
Atmosphere: 3
Food: 1
Service: 5
Love the fries!!
Atmosphere: 4
Food: 5
Service: 5
Great place. Employees are friendly and make amazing food. We go there quite a bit. I have food allergies and they work with me.
Update spent 75.00 to feed 5 people . If the hamburgers had not been pink and French fries 1/2 cooked I would not of minded. Very disappointed.
Atmosphere: 3
Food: 1
Service: 3
DELIVERY ORDER. 2MINS AWAY. MILKSHAKE MELTED, FRIES COLD AND WRONG SIZE FRIES. BARELY A SMALL.
Food: 2
Grease City!
Atmosphere: 5
Food: 5
Service: 5
One person was in front of me and the order still took 25 min to make. I can’t imagine oh hard it is to make 1 fry and 2 burgers
Atmosphere: 1
Food: 3
Service: 1
When I took the order from the dordash, a worker had a very bad attitude. I didn't do anything wrong.
Service: 1
Restaurantji Recommends
They made my order wrong, people could be allergic to stuff and they aren't paying attention. The need retraining or something. Also the food taste disgusting. However I have good at there Towson location. But white marsh location is trash
Atmosphere: 1
Food: 1
Service: 2
TRASH!!!
Worst place to come when they are busy. It’s so unorganized. You wait forever. 40 minutes to get my order. Why can’t I just order online and have it be ready when I get there, instead I have to tell someone I’m here, while my burger dies they drop fries. Just make the entire damn order and let me pick it up.
The black shirt has no control of the entire line. All they do sit back there is talking joke and laugh and giggle and just having a great time, but no one’s really focused on doing a great job. What they’re there to get paid to do. We have to go to work every day and do a fantastic job or else we are going to be in trouble. Why doesn’t the service industry file the same standard.
You literally ruined my families dinner. We spend over 40 or $50 for a bunch of crappy ass hamburgers at this point. McDonald’s is a better choice and the fake meat.
The restaurant is always filthy. It’s nasty in there. The bathrooms are disgusting. What the hell is going on at this place that just really makes me wonder about the quality of food. I’ll never come back to this location. The Towson location is always been more superior to this one anyways.
Fix it. Or don’t. We were coming once a week and now it will be never. 👎🏾
Atmosphere: 1
Food: 1
Service: 1
Lettuce bun or is it?
What its supposed to look like vs what they sent me in my grubhub order. Wow looks nothing like the picture its supposed to . Yall rushing or what!!!!
Atmosphere: 1
Food: 1
Service: 1
Always a good choice for a quick bite.
Atmosphere: 4
Food: 4
Service: 4
Five guys never disappoints.
The food is always fresh and the attitudes are pleasant.
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