Kobe Japanese Steak & Seafood House

I just wish the cooks' nails weren't dirty. His uniform was a little too dirty, too. Great customer service. But a little Hills Have Eyes with the uniforms.

Atmosphere: 5

Food: 3

Service: 5

We have been going to Kobe Japanese Steak and Seafood House for years. It used to feel like a special place for our family. Over time, it feels like there has been little to no investment in maintaining the restaurant.

The bathrooms were filthy. The soap dispenser had visible mildew inside the pump. There was gum stuck to the bottom of our table. The rugs throughout the restaurant were dirty and stained. These are not small details. They point to a bigger problem.

The staff was great! The service was attentive and kind. Unfortunately, the food was mediocre this time. With the level of filth we saw in public areas and the bathrooms, it raises a serious concern about what the kitchen looks like behind the scenes.

We wanted to enjoy this visit based on years of loyalty, but cleanliness matters. Right now, that standard is not being met.

Atmosphere: 3

Food: 3

Service: 5

The food was delicious
The atmosphere was good
The hibachi show was cool
However the server double charged me because she did not wait for me to unlock my card before she rangup my bill
Normally I wouldn't be bothered by this
However it was over $100 for the meal right before the holiday and since I was double charged that $100 didn't get put back on my card until after the holiday

Atmosphere: 4

Food: 4

Service: 1

If you like sushi you must visit Kobe sooner or later.

Atmosphere: 5

Food: 5

Service: 5

We stopped by for some sushi before going to the movies. We were seated immediately at the sushi bar. Enjoyed the a few sushi selections and a roll. Great chefs and service.

Atmosphere: 5

Food: 5

Service: 5

Half my plate was rice but the food was delicious. Order hibachi steak and shrimp plus sushi.

Atmosphere: 5

Food: 4

Service: 5

The people are pretty nice ! But the food is pretty basic noddles & rice ! The wanna be show they put on and then the bill . Overrated ! I would never go again . Too damn expensive for just noddles & rice !

Atmosphere: 3

Food: 2

Service: 3

The water here is toxic. Which means soup, coffee, tea and drinking water is poison. I keep a kit with me. Ours measures at home point one and this is over 200!!!! Also they charge the tip $20 and don't tell you

Atmosphere: 3

Food: 1

Service: 3

This place has really gone down hill. Gratuity was added onto my bill, therefore I wasn't going to leave a cash tip. My bill was 82.30. I paid in cash $85. The audacity of the waitress Andrea to not bring me back my change. Because it was my birthday and a person or color in a decent establishment, I didn't make it a big deal. I mean...maybe she really needed the extra 2 bucks!! But to not even offer me my change back pissed me off and I will patronize Kabuto for my future hibachi cravings!!!

Atmosphere: 2

Food: 3

Service: 3

My family and I love this place it's our fav❤️

Atmosphere: 5

Food: 5

Service: 5

Chicken, Shrimp, Rice. Chefs kiss. Watching the food being cooked is always entertaining.

Atmosphere: 5

Food: 5

Service: 5

I gave this a 2 star because of the restaurant in general. The prices are already high but then they tack on these fees that make it much more expensive. We used to eat here at the very least once a month but more times than not 2-3 times a month. Now, we may go there twice a year and after today we probably won't be back.

As for the review, The food is excellent and the service is good. What I don't understand is why restaurants don't realize that we all expect prices to go up due to price increases from suppliers, payroll etc. but when you start putting signs up before you even sit down that there is multiple fees that's probably enough to turn even the most loyal patron away from your establishment. So we spent $116.35 for food and drinks for 3. After all the fees (not including tip) we paid $140.78. A little ridiculous right? Here is the breakdown, $6.98 tax and $17.45 service fees. What is the service fee for? 🤷🏼‍♀️ no clue. Attention all restaurants. Stop tacking on stupid fees and just raise the prices of the food.
I predict this restaurant will be out of business at this location in the next 3 years. We went on a Friday around 3pm and the restaurant was virtually empty.

Atmosphere: 4

Food: 4

Service: 4

Nice time sushi was really tasty. Service was great but soon as the chef was done cooking, she brought over boxes. Let people have time to eat and enjoy without feeling rushed out.

Atmosphere: 4

Food: 4

Service: 5

Had a great time and the food was great

Atmosphere: 5

Food: 5

Service: 5

I would not recommend this place. I haven’t written a bad review in over 5 years, and we eat out at least three times a week. The server was uninterested, inattentive, forgot to bring drinks after asking three separate times. She was apparently depending on the 18% automatic ‘service charge’ that the manager said could NOT be removed because of corporate rules. Here’s a rule for you, service industry should provide a service. You do not pay for crappy service.
The sushi and hibachi was not even worthy of a fast take-out joint ( wasted an average of $50 per person). The sushi was sub-grade and one in our party was served raw vegetables while others had a soupy rice and overcooked frozen overcooked soggy vegetables. The manager did remove the frozen veggies from the check.
Perhaps it would have been better prepared at the table, but I’ll never go back. Committing customers to a tip (to insure prompt service) prior to service, is a recipe for laziness. People in the service industry should be appreciated their hard work, but lazy, inattentive servers should not be rewarded.

Atmosphere: 3

Food: 1

Service: 1