Four Seasons Pizza OC Downtown 12th Street

Ordered a pizza for delivery at our hotel. Delivered fast and pizza was really good and hot thank you for great service

service was amazing , pizzas taste great!!! Alexis was the best!

Atmosphere: 5

Food: 5

Service: 5

Me and my friends ordered this to save us from another business that took our money and never delivered our food. Let me just say that this food was amazing!! Now maybe I’m just saying that because we sat here waiting for food (in general) for nearly 4 hours. But the pizza was amazing. Also got some garlic knots, and loaded fries. Knots were just soggy bread when arrived.. but it was okay I guess. Pizza was lukewarm- but nothing a microwave can’t fix. Thank you Four Seasons for saving my night!!

Food: 4

Service: 5

The chicken Alfredo was awesome,tasty, and more than enough..

Atmosphere: 5

Food: 5

Service: 4

They don’t believe in picking the phone up so, I’ll take my business elsewhere during my honeymoon.

Atmosphere: 1

Food: 1

Service: 1

I'm going to start off by saying the food was good. Not phenomenal, but good. It may have been better if it was hot instead of luke warm. My low rating is based solely on customer service. We were down OC for Ocean's Calling. We walked back from the inlet in a flood of water and rain. When we got back, I ordered a large pizza and some bacon cheese fries. That was at 1157pm. The ETA for delivery was 1am. Not a big deal. It's one of the only places open that late that deliver and I knew the weather was bad. Well, 1am came and went. Okay, not a big deal. 130 came around and I started to get concerned. I tried to call the shop and it goes to a voice mailbox. So, at this point, I reach out to Slice support and let them know what's going on. They say they can't reach the shop either. They can ask for a refund from the shop tomorrow when they're open. I assure the support rep they are open. So I decided to drive to the store since it's only 7 streets away. That equated to a two minute drive. An hour delivery wait, that has turned into two hours and they're only two minutes away. So I go into the store and let them know I never got my food. No one knows why. They told me the delivery driver just left with it. They show me the GPS on their side and say he's at the motel I was staying. The man I was talking to said he'd call the driver and say I'm coming to meet him. I'm standing there to confirm that he's there and waiting to meet me. The guy gets off the phone and never comes back to talk to me to tell me this. Finally I look at one of the girls at the front counter and ask them if that driver is actually there and should I go. They ask the guy who called the driver and he essentially said yeah he's there. So I drive back to the motel and guess who isn't there waiting for me? It's now 205am. I go into the motel room and get in touch with Slice support again and update them in everything that's happened. While I'm doing that, the delivery driver calls me and asks me to meet him in the parking lot. So I walk outside and wait a couple minutes. He walks over and brings me my pizza and almost forgot to give me my fries. Around 230am I have my luke warm food. The next morning I contact Slice support and ask them for a refund or discount of some sort. At least a refund of the delivery fee and tip. The support rep I was chatting with said the manager of the shop refused any of that because "they tried to call me and I didn't answer." Blatant lie. Slice can't do anything. I guess they're not like GrubHub or Door Dash. So there you have it. If you order from this place, especially delivery, I hope you have a better experience than I did.

Food: 3

Service: 1

Cannot even rate. We ordered pizza and wings online and when we went to pick up they were closed. The app said open, gave our total and were told to pick up at 1:20 pm.

Food was great... fast delivery

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pizza, Fries, Steak, Hawaiian Pizza, Salad, Tiramisu, Mega Fries

Not great pizza and overpriced. Chicken tenders ok.

8/13/2024 if you want good pizza… stay away! I Ordered two slices of pizza for $11.00 and was served the most over cooked/ old / reheated pizza I have ever seen. It literally looked like box pizza from a grocery store. What’s even worse, is you can tell they threw some fresh cheese on an old pizza to try and get me to think it was just made. ? The best thing they have is the 25cent gum ball machine. ??‍♂️

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Pizza

literally the worst food i’ve ever eaten and 18$ for spaghetti

Atmosphere: 1

Food: 1

Service: 1

The place was really nice, I came here with my friends and the atmosphere especially the service was amazing. Would definitely recommend.

Atmosphere: 5

Food: 5

Recommended dishes: Pizza, Fries, Wings

They’re food is really good,it’s ts taste remains on my palate. And they have this huge pizza it’s 28’ the crust was thick it tasted delicious.

Atmosphere: 5

Food: 5

Service: 5

Four seasons is a great place for pizza! The crust is just right, and the toppings are fresh and tasty. The staff at the front desk were super friendly and made us feel welcome. We really enjoyed our food. A must-visit spot for pizza lovers!

Atmosphere: 5

Food: 5

Service: 5

The pizza was great! We also tried the sub and wings and i was not dissapointed. Will be back again!

Atmosphere: 5

Food: 5

Service: 5