STAY AWAY! This is by far the NASTIEST place I’ve ever been to. Chinese carry outs in the hood pale in comparison to this cesspool. I’m honestly can’t even comprehend how this place is open. Is there not a health department in OC?! The woman who took my order clearly didn’t want to be there. And the woman who made the donuts should be ashamed of herself. My kid and I walked in..tunnel vision on the menu because it was our first time. Turned around to see them get prepared and my stomach dropped. There was filth on every surface. And this wasn’t like some busy day mess. It was like embedded as it’s been there for quite some time. The dips/glazes looked like sludge, and like they were old and infested. When an EIGHT year old tells you somewhere looks dirty and gross and refuses to eat donuts (which I planned to immediately throw out anyway) you know there has to be an issue. The ONE time I don’t read the reviews and I regret it so much. I would’ve asked for my money back but I didn’t want to be in there for a second longer. Maybe the owner can use my $15 to buy some bleach. YUCK
Atmosphere: 1
Food: 1
Service: 1
Isaiah Campbell
Coming from pa maple donuts, I dont care for these donuts at all. They we warm but not alot of flavor or weight.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Doughnut, Donut
Britney Skinner
Filthy.
Atmosphere: 1
Food: 1
Service: 1
Erica Byrd
I cannot comment on the taste of the donuts because I am now afraid to eat them citing the filthiness of the Philadelphia Avenue location. The staff was super friendly; however, I just cannot get over the fact that the donuts are being glazed then dipped in those filthy oncovered bins. Mixing all of the different glazes in each topping bin. Why not sprinkle the toppings on the glazed donut? I don't even understand how they are allowed to operate under these conditions. There has to be a number of health code violations. I will never visit this location again. Please review the location's cleanliness before visiting a Fractured Prune location. You've been warned! 🙅🏾♀️🚫🛑
Atmosphere: 1
Service: 4
Jerica Byrd
Hello donut lovers! I am sadden to say that the location on Philadelphia Ave is so nasty. Every surface of the building was dirty, the dip bins, the floors, the station, the door, the windows. I even noticed flies having a party near the toppings. Once i realized I made a mistake, it was too late because I already paid and felt bad requesting a refund. I should’ve walked right out because now I am deathly afraid to consume. In addition they do not have all the donut flavors as advertised on the site so that was a bummer. Moral of the story…go at your own risk. Don’t say I didn’t warn you. Yikes! 😬
Atmosphere: 1
Food: 1
Service: 2
Gayla Reeves
I was shocked at how great the donuts I ordered were. We got the Morning Buzz! I highly recommend them. If I lived near here, this would be a regular spot for me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donut, Morning Buzz
Tim Luzier
The store is filthy 🤢 I mean it's sooooo dirty. The donuts 🍩 were just ok. Small in size and the prices.. yikes 😬. I checked it off the bucket list for OC and like most everything else it's overrated
Atmosphere: 1
Food: 3
Service: 5
Donna Shriner
Friendliest staff, cleanest store! Donuts were delicious!
Donna Shriner
The Fractured Prune on 28th St has THE MOST rude worker I think I have EVER come across!! Apparently she hates her job or is just naturally a mean person.
Service: 1
Brook Fox
First, the presentation of the store, wow. Dirty in ever spot you look. Not sure why I didn't turn atound. I was too focused on the menu when I walked in, I hadn't took notice and ordered and immediately regretted it. Every corner of the store looks unkept.. the lady at the counter looked super unhappy as if she disliked her job, didn't greet us, seemed more like, she couldnt wait for us to leave. In my opinion, other than the chocolate morsels and nuts, every donut tasted the exact same. The flavors were not well distinguished from one another. Im not sure what other fractured prune donuts stores are like? This was my first time and my last at that location. Completely unimpressed on all fronts!
Great donuts. Made fresh.good coffee. Friendly at the register. Kept clean. Love the variety of the flavors of donuts.
Atmosphere: 5
Food: 5
Service: 5
Ryan Dusseau
I don't get the hype with Fractured Prune. The service was excellent, patient while we selected our variety of donuts and helped make suggestions. The donuts themselves we were not a fan. They are very rich and seem too soft, like trying to hold an undercooked cake. We actually liked them a little better hours later after they cooled off.
Atmosphere: 4
Food: 2
Service: 5
Cassidy Lindsey
I ordered a Plain Bagel with EXTRA cream cheese and what I got looked like someone scraped off the cream cheese that was originally on it. A faint white cast of cream cheese barely enough to even see. My sister, who ordered a bagel with a normal amount of cream cheese got a plain bagel. She couldn’t see or taste the cream cheese. I understand it is not a bagel shop but this level of cream cheese was just unacceptable. It makes me believe that this location is cheap and not willing to give there customers what they pay for. If you can’t deliver then don’t sell it. The donuts were very sloppy and made in an extremely unhygienic manner. There were splatters of topping and drizzles all over the place and the employees were literally throwing the donuts in the air into the glaze container which had splatters of sauces from around it. There were no napkins in the building and there was no where to sit. The lady taking the order was also very rude and unprofessional. The area also had a bad oder was not a pleasant place to be around. Very poorly maintained and overall a bad experience.
Atmosphere: 1
Food: 1
Service: 1
Emily Lindsey
The place was dirty and the bagel I got with cream cheese had no cream cheese on it.
Atmosphere: 1
Food: 1
Service: 3
Cara Sweigart
Let me start by saying that I’ve been to many locations. THIS has to be the worst! The store was filthy, the owner was gossiping with a local not paying any attention to the fact one of her coworkers was sitting in the kitchen vaping. I ordered a bagel with cream cheese. Please tell me this bagel looks like it has any… I do NOT recommend entering this dirty hole!
STAY AWAY! This is by far the NASTIEST place I’ve ever been to. Chinese carry outs in the hood pale in comparison to this cesspool. I’m honestly can’t even comprehend how this place is open. Is there not a health department in OC?! The woman who took my order clearly didn’t want to be there. And the woman who made the donuts should be ashamed of herself. My kid and I walked in..tunnel vision on the menu because it was our first time. Turned around to see them get prepared and my stomach dropped. There was filth on every surface. And this wasn’t like some busy day mess. It was like embedded as it’s been there for quite some time. The dips/glazes looked like sludge, and like they were old and infested. When an EIGHT year old tells you somewhere looks dirty and gross and refuses to eat donuts (which I planned to immediately throw out anyway) you know there has to be an issue. The ONE time I don’t read the reviews and I regret it so much. I would’ve asked for my money back but I didn’t want to be in there for a second longer. Maybe the owner can use my $15 to buy some bleach. YUCK
Atmosphere: 1
Food: 1
Service: 1
Coming from pa maple donuts, I dont care for these donuts at all. They we warm but not alot of flavor or weight.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Doughnut, Donut
Filthy.
Atmosphere: 1
Food: 1
Service: 1
I cannot comment on the taste of the donuts because I am now afraid to eat them citing the filthiness of the Philadelphia Avenue location. The staff was super friendly; however, I just cannot get over the fact that the donuts are being glazed then dipped in those filthy oncovered bins. Mixing all of the different glazes in each topping bin. Why not sprinkle the toppings on the glazed donut? I don't even understand how they are allowed to operate under these conditions. There has to be a number of health code violations. I will never visit this location again. Please review the location's cleanliness before visiting a Fractured Prune location. You've been warned! 🙅🏾♀️🚫🛑
Atmosphere: 1
Service: 4
Hello donut lovers! I am sadden to say that the location on Philadelphia Ave is so nasty. Every surface of the building was dirty, the dip bins, the floors, the station, the door, the windows. I even noticed flies having a party near the toppings. Once i realized I made a mistake, it was too late because I already paid and felt bad requesting a refund. I should’ve walked right out because now I am deathly afraid to consume. In addition they do not have all the donut flavors as advertised on the site so that was a bummer. Moral of the story…go at your own risk. Don’t say I didn’t warn you. Yikes! 😬
Atmosphere: 1
Food: 1
Service: 2
I was shocked at how great the donuts I ordered were. We got the Morning Buzz! I highly recommend them. If I lived near here, this would be a regular spot for me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donut, Morning Buzz
The store is filthy 🤢 I mean it's sooooo dirty. The donuts 🍩 were just ok. Small in size and the prices.. yikes 😬. I checked it off the bucket list for OC and like most everything else it's overrated
Atmosphere: 1
Food: 3
Service: 5
Friendliest staff, cleanest store! Donuts were delicious!
The Fractured Prune on 28th St has THE MOST rude worker I think I have EVER come across!! Apparently she hates her job or is just naturally a mean person.
Service: 1
First, the presentation of the store, wow. Dirty in ever spot you look. Not sure why I didn't turn atound. I was too focused on the menu when I walked in, I hadn't took notice and ordered and immediately regretted it. Every corner of the store looks unkept.. the lady at the counter looked super unhappy as if she disliked her job, didn't greet us, seemed more like, she couldnt wait for us to leave.
In my opinion, other than the chocolate morsels and nuts, every donut tasted the exact same. The flavors were not well distinguished from one another. Im not sure what other fractured prune donuts stores are like? This was my first time and my last at that location. Completely unimpressed on all fronts!
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Great donuts. Made fresh.good coffee. Friendly at the register. Kept clean. Love the variety of the flavors of donuts.
Atmosphere: 5
Food: 5
Service: 5
I don't get the hype with Fractured Prune. The service was excellent, patient while we selected our variety of donuts and helped make suggestions. The donuts themselves we were not a fan. They are very rich and seem too soft, like trying to hold an undercooked cake. We actually liked them a little better hours later after they cooled off.
Atmosphere: 4
Food: 2
Service: 5
I ordered a Plain Bagel with EXTRA cream cheese and what I got looked like someone scraped off the cream cheese that was originally on it. A faint white cast of cream cheese barely enough to even see. My sister, who ordered a bagel with a normal amount of cream cheese got a plain bagel. She couldn’t see or taste the cream cheese. I understand it is not a bagel shop but this level of cream cheese was just unacceptable. It makes me believe that this location is cheap and not willing to give there customers what they pay for. If you can’t deliver then don’t sell it. The donuts were very sloppy and made in an extremely unhygienic manner. There were splatters of topping and drizzles all over the place and the employees were literally throwing the donuts in the air into the glaze container which had splatters of sauces from around it. There were no napkins in the building and there was no where to sit. The lady taking the order was also very rude and unprofessional. The area also had a bad oder was not a pleasant place to be around. Very poorly maintained and overall a bad experience.
Atmosphere: 1
Food: 1
Service: 1
The place was dirty and the bagel I got with cream cheese had no cream cheese on it.
Atmosphere: 1
Food: 1
Service: 3
Let me start by saying that I’ve been to many locations. THIS has to be the worst! The store was filthy, the owner was gossiping with a local not paying any attention to the fact one of her coworkers was sitting in the kitchen vaping. I ordered a bagel with cream cheese. Please tell me this bagel looks like it has any… I do NOT recommend entering this dirty hole!
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