Panera Bread's Smokehouse BBQ chicken sandwich hits the mark with its delicious flavor. However, Frontega Chicken Sandwich and the caramel latte was a disappointment. The latte lacking coffee flavor and tasting overwhelmingly of milk. Overall, a mixed experience with some hits and misses.
Every piece of art on the wall is themed around bread. Delicious, warm, Panera bread art. So fancy.
Mike Strong
A different place to get a breakfast sandwich . Enjoy.
Atmosphere: 4
Food: 4
Service: 5
Leonardo Nicastro
Service at the counter was absolute dogshite yesterday. There was no coffee, had to ask twice, the cashier was too busy on her phone to attend to us properly. The rewards app wasn't working and she offered no explanation. We will look for a different location the next time we want Panera.
Atmosphere: 4
Food: 4
Service: 2
Jeremy McNabb
If you've been to one Panera Bread and all that...This location moves the line quickly and easily. They're always friendly. Great location.
Atmosphere: 5
Food: 5
Service: 5
Tom Raymomd
I have to start off by saying that our order was misdingbour tuna sandwich and we paid cash, so I had to drive back to the store to pick up my food. I have to say the manager on duty was very apologetic and empathetic for the inconvenience. He was polite and made sure that everything was satisfactory. I understand that things happen especially on a busy night. He made a lifetime Panera fan out of us. Kudos to the manager and staff for their guest service.
Food: 5
Service: 5
Sydney Winters
Everyone knows Panera as a chain has been steadily going downhill for years. This location is no exception. I completely gave up on ordering salads or sandwiches because the veggies are always wilted and icky. The service reflects the food quality. Not the staff's fault, Panera dropped their standards and this is the result. I only come here for the soup and bread which is prepared off-site and shipped in to be warmed/baked. These are the safe foods. All others should be avoided unless you enjoy spending too much money on questionable food.
Atmosphere: 2
Food: 2
Service: 2
Robin Tat
Always love to visit, customer service is tops!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Broccoli Cheddar Bread Bowl, Panera Caesar Salad
john toppi
Items were forgotten and changed without any notice. No
Atmosphere: 1
Food: 1
Service: 1
E Mail
I was assaulted by the manager after being threaten, publicly embarrassed/shammed this morning at 7:05am by the shift manager, line cook and cashier.This franchise is dangerous and I am now suffering emotional trauma, pain and suffering all after trying to get coffee and mentioning how dissatisfied I was with the lack of turn around with their 'rapid' pick up. I just simply asked where my order was and got an attitude from the line cook. Stood in queue only to be embarrassed in my own community after having the cup withheld from me like I was a child! ALL I SAID WAS KEEP THE BAGEL, JUST GIVE ME THE CUP. Instead of being cool and clam and just looking my order up to fulfil it.Someone help.
Panera bread’s latte coffee is I everything but Latte. The food is okay but the place is usually crowded and most of the times the tables are not clean. Despite being so close to my home I have stopped going there cause many times even in different states their employees had little manners.
Atmosphere: 2
Food: 3
Service: 2
James Moyer
Very nice going to another location usually visit annapolis location ,but this time was very good Christina that works there went out of her way for us, I asked her name she was scared but it was truly a nice experience meeting her !! These stores need more people like her !!!
Atmosphere: 5
Food: 5
Service: 5
Stephanie
Horrible customer service and the manager John was extremely rude and had a really bad attitude and used bad language that you should never use when working will never be back.
Travis Rountree
My "go too" coffee spot!! love me some charged lemonades
James “Hazy” Rook
Asked if the order was ours, was told yes, but not our
Panera Bread's Smokehouse BBQ chicken sandwich hits the mark with its delicious flavor. However, Frontega Chicken Sandwich and the caramel latte was a disappointment. The latte lacking coffee flavor and tasting overwhelmingly of milk. Overall, a mixed experience with some hits and misses.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Smokehouse BBQ Chicken Sandwich
Every piece of art on the wall is themed around bread. Delicious, warm, Panera bread art. So fancy.
A different place to get a breakfast sandwich . Enjoy.
Atmosphere: 4
Food: 4
Service: 5
Service at the counter was absolute dogshite yesterday. There was no coffee, had to ask twice, the cashier was too busy on her phone to attend to us properly. The rewards app wasn't working and she offered no explanation. We will look for a different location the next time we want Panera.
Atmosphere: 4
Food: 4
Service: 2
If you've been to one Panera Bread and all that...This location moves the line quickly and easily. They're always friendly. Great location.
Atmosphere: 5
Food: 5
Service: 5
I have to start off by saying that our order was misdingbour tuna sandwich and we paid cash, so I had to drive back to the store to pick up my food. I have to say the manager on duty was very apologetic and empathetic for the inconvenience. He was polite and made sure that everything was satisfactory. I understand that things happen especially on a busy night. He made a lifetime Panera fan out of us. Kudos to the manager and staff for their guest service.
Food: 5
Service: 5
Everyone knows Panera as a chain has been steadily going downhill for years. This location is no exception. I completely gave up on ordering salads or sandwiches because the veggies are always wilted and icky. The service reflects the food quality. Not the staff's fault, Panera dropped their standards and this is the result. I only come here for the soup and bread which is prepared off-site and shipped in to be warmed/baked. These are the safe foods. All others should be avoided unless you enjoy spending too much money on questionable food.
Atmosphere: 2
Food: 2
Service: 2
Always love to visit, customer service is tops!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Panera Broccoli Cheddar Bread Bowl, Panera Caesar Salad
Items were forgotten and changed without any notice. No
Atmosphere: 1
Food: 1
Service: 1
I was assaulted by the manager after being threaten, publicly embarrassed/shammed this morning at 7:05am by the shift manager, line cook and cashier.This franchise is dangerous and I am now suffering emotional trauma, pain and suffering all after trying to get coffee and mentioning how dissatisfied I was with the lack of turn around with their 'rapid' pick up. I just simply asked where my order was and got an attitude from the line cook. Stood in queue only to be embarrassed in my own community after having the cup withheld from me like I was a child! ALL I SAID WAS KEEP THE BAGEL, JUST GIVE ME THE CUP. Instead of being cool and clam and just looking my order up to fulfil it.Someone help.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Panera bread’s latte coffee is I everything but Latte. The food is okay but the place is usually crowded and most of the times the tables are not clean. Despite being so close to my home I have stopped going there cause many times even in different states their employees had little manners.
Atmosphere: 2
Food: 3
Service: 2
Very nice going to another location usually visit annapolis location ,but this time was very good Christina that works there went out of her way for us, I asked her name she was scared but it was truly a nice experience meeting her !! These stores need more people like her !!!
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service and the manager John was extremely rude and had a really bad attitude and used bad language that you should never use when working will never be back.
My "go too" coffee spot!! love me some charged lemonades
Asked if the order was ours, was told yes, but not our
Atmosphere: 3
Food: 3
Service: 2