the store manager here is amazing at what he does! (: everything was perfect, didn’t have to wait very long for delivery either! definitely will be coming back, and definitely recommend tugos to all my friends and family!!
Atmosphere: 5
Food: 5
Service: 5
Brenda Hughes
Delivery was great my burger was so pink yuck and fries and cheese sticks were so salty couldn’t stand to eat
Food: 3
Service: 5
Tim Barnes
Ordered for delivery - it never arrived. Two weeks later, still no refund.
Service: 1
gary krause
Terrible service. Ignorant while taking your order. Terrible people skills
Atmosphere: 1
Food: 3
Service: 1
Jared R
Ordered on ubereats and just didn’t fulfill in any way. Said they were open late for food, waited an hour, and no response. Called uber eats and the store multiple times and still no response. Bad management to not just turn it off for the night. Don’t trust it for a quick delivery meal.
Service: 1
John Sivak
Definitely not the same as it used to be. Pizza was greasy and thin as a saltine.
Atmosphere: 3
Food: 3
Service: 5
Elijah Dixon
Everything about this place is bad, The service was awful, they immediately had an attitude the moment we stepped foot into the restaurant. All orders were placed on the same sheet of paper 2XL Chicken Cheesesteaks, A plate of Ziti, and 2 things of pizza. Adults orders were taken first but was claimed to be “forgotten” even one of the waiters claimed they were lying about forgetting our order. They fed the kids because neglecting them food would be wrong but why us? We didn’t do anything to deserve that and were nice to them from the moment they stepped in. Zero starsx
Atmosphere: 1
Food: 1
Service: 1
Gm Karliah
Really good pizza, even the crust is tasty! Ordered delivery from the Carousel and it got here in like 30 minutes. Really nice delivery driver. No complaints.
Atmosphere: 5
Food: 5
Service: 5
Cra Azzs
Ordered carry out, 16" pepperoni. Hot thin crust, cheesy, GREAT!!!
Food: 5
Service: 5
Bert Animal
1.5 hrs to deliver on a mid day summer night in mid August.
The manager and workers are SO incredibly rude. We ordered from here one night and asked them to break a $100 bill the worker said “are you kidding me?” A couple days later we had nothing to eat they were so rude to us AGAIN so whenever people asked us for recommendations near where we were staying we said anywhere but tugos! :-)
Down here for a week. Have been eating here since late 90's ,2000. Asked for well done /crispy wings twice this week.. wings are like rubber... hardly any sauce at all.. repeated myself multiple times about making sure the wings are well done. Place has gone down hill bad. Subs are so tiny now. Like eating on a hot dog roll. Won't eat here again.. it's a shame. This place use to be amazing.
Recommended dishes: Pepperoni Pizza
Cathy Thomas
Enjoyed the pizza and subs.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Amy Betz
Didn’t even get to taste the food to rate it. We stopped in at 2:30 for food out while waiting for our room to be ready. The guy at the counter told us it was carryout only since dining room service didn’t start until 5:00. We saw someone eating in the dining room so we asked if we could eat in there. He said sure. Placed our order and asked for fountain sodas. He said sorry their machine wasn’t working but we could buy any of the drinks from the case (knowing we were planning to sit at their dining tables to eat). My husband said that’s fine I’ll just walk next door to get a fountain for us to share (5 of us). He instead came back with 2 free cups of ice from the green turtle and figured we just do what the guy suggested and buy a 2 liter from the case to share since it’s way cheaper than 5 fountain sodas at the green turtle. As he was walking back in, the guy who took our order said their machine was now working. Mind you it had been 5 min max. We said that’s ok we’d like to just buy a 2 liter and he the refused to sell it to us because their fountain was now working. After some back and forth we said whatever fine we’ll buy the 2 liter and just sit on the bench out front to eat our food. The printed menu price says $3.50. He rings it up and it was almost $5 for a 2 liter. We question the price difference from what was advertised and he says they’re old menus and he can’t adjust the price. So we exchanged some words of how terrible this was from the jump because of the bait and switch. I asked for a refund as our pizza was exiting the oven out of principle and he agreed. I said it’s crazy you’re willing to void a $60 order instead of just honor the $1.50 price difference on a soda. He told me they make so much money there they don’t care and the owner would say the same. Had it not been for the first argument about him telling us we couldn’t take the 2 liter to the empty dining room with no service we would’ve just paid the 1.50 extra for the soda.
Danielle W
I LOVE PIZZA TUGOS!! Their food is delicious and the staff is so friendly and kind and helpful. I highly recommend the mozzarella sticks! Shout out to Dylan and his crew, who are always there when I happen to go!
the store manager here is amazing at what he does! (: everything was perfect, didn’t have to wait very long for delivery either! definitely will be coming back, and definitely recommend tugos to all my friends and family!!
Atmosphere: 5
Food: 5
Service: 5
Delivery was great my burger was so pink yuck and fries and cheese sticks were so salty couldn’t stand to eat
Food: 3
Service: 5
Ordered for delivery - it never arrived. Two weeks later, still no refund.
Service: 1
Terrible service. Ignorant while taking your order. Terrible people skills
Atmosphere: 1
Food: 3
Service: 1
Ordered on ubereats and just didn’t fulfill in any way. Said they were open late for food, waited an hour, and no response. Called uber eats and the store multiple times and still no response. Bad management to not just turn it off for the night. Don’t trust it for a quick delivery meal.
Service: 1
Definitely not the same as it used to be. Pizza was greasy and thin as a saltine.
Atmosphere: 3
Food: 3
Service: 5
Everything about this place is bad, The service was awful, they immediately had an attitude the moment we stepped foot into the restaurant. All orders were placed on the same sheet of paper 2XL Chicken Cheesesteaks, A plate of Ziti, and 2 things of pizza. Adults orders were taken first but was claimed to be “forgotten” even one of the waiters claimed they were lying about forgetting our order. They fed the kids because neglecting them food would be wrong but why us? We didn’t do anything to deserve that and were nice to them from the moment they stepped in. Zero starsx
Atmosphere: 1
Food: 1
Service: 1
Really good pizza, even the crust is tasty! Ordered delivery from the Carousel and it got here in like 30 minutes. Really nice delivery driver. No complaints.
Atmosphere: 5
Food: 5
Service: 5
Ordered carry out, 16" pepperoni. Hot thin crust, cheesy, GREAT!!!
Food: 5
Service: 5
1.5 hrs to deliver on a mid day summer night in mid August.
Can't order online, never answered phone.
Never again
Service: 1
Restaurantji Recommends
The manager and workers are SO incredibly rude. We ordered from here one night and asked them to break a $100 bill the worker said “are you kidding me?” A couple days later we had nothing to eat they were so rude to us AGAIN so whenever people asked us for recommendations near where we were staying we said anywhere but tugos! :-)
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Wings, Pepperoni Pizza
Down here for a week. Have been eating here since late 90's ,2000. Asked for well done /crispy wings twice this week.. wings are like rubber... hardly any sauce at all.. repeated myself multiple times about making sure the wings are well done. Place has gone down hill bad. Subs are so tiny now. Like eating on a hot dog roll. Won't eat here again.. it's a shame. This place use to be amazing.
Recommended dishes: Pepperoni Pizza
Enjoyed the pizza and subs.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Didn’t even get to taste the food to rate it. We stopped in at 2:30 for food out while waiting for our room to be ready. The guy at the counter told us it was carryout only since dining room service didn’t start until 5:00. We saw someone eating in the dining room so we asked if we could eat in there. He said sure. Placed our order and asked for fountain sodas. He said sorry their machine wasn’t working but we could buy any of the drinks from the case (knowing we were planning to sit at their dining tables to eat). My husband said that’s fine I’ll just walk next door to get a fountain for us to share (5 of us). He instead came back with 2 free cups of ice from the green turtle and figured we just do what the guy suggested and buy a 2 liter from the case to share since it’s way cheaper than 5 fountain sodas at the green turtle. As he was walking back in, the guy who took our order said their machine was now working. Mind you it had been 5 min max. We said that’s ok we’d like to just buy a 2 liter and he the refused to sell it to us because their fountain was now working. After some back and forth we said whatever fine we’ll buy the 2 liter and just sit on the bench out front to eat our food. The printed menu price says $3.50. He rings it up and it was almost $5 for a 2 liter. We question the price difference from what was advertised and he says they’re old menus and he can’t adjust the price. So we exchanged some words of how terrible this was from the jump because of the bait and switch. I asked for a refund as our pizza was exiting the oven out of principle and he agreed. I said it’s crazy you’re willing to void a $60 order instead of just honor the $1.50 price difference on a soda. He told me they make so much money there they don’t care and the owner would say the same. Had it not been for the first argument about him telling us we couldn’t take the 2 liter to the empty dining room with no service we would’ve just paid the 1.50 extra for the soda.
I LOVE PIZZA TUGOS!! Their food is delicious and the staff is so friendly and kind and helpful. I highly recommend the mozzarella sticks! Shout out to Dylan and his crew, who are always there when I happen to go!
Atmosphere: 5
Food: 5
Service: 5
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