Reef 118 Oceanfront Restaurant

Food was good, for AYCE. Until it wasn't. Waiter on the third plate brought out some soggy water dripping out crab legs. Cracked em, meat almost completely gone. Tossed and asked for another. Just barely better. Asked for the bill. Waiter handed it to me and then proceeded to take the order of 24 people he just sat next to my family of four. Complete chaos. Thank god they had an arcade for the kids to play, while we waited and our table was cleared around us.

The Easter buffet was plentiful, everything fresh, and a nice outdoor view. Staff was very attentive and overall a pleasant experience.

Went to this restaurant last night. My sister ordered stuffed flounder. I am not sure what they brought out. One bite and she almost puked. It was mushy, had a foul odor and whatever the brown stuff was in the middle was definitely not crab imperial. The waitress did take it off the bill. DO NOT ORDER THIS!

Atmosphere: 4

Food: 1

Service: 2

We got there at 5 for our reservation at 5 on 11/29 The bartender was coked out and didn't have time to provide any service/ overcharged for drinks and talked poorly about customers in front of them. The food was ordered once we sat and there were only 2 cooks and 2 servers. We waited over an hour 1/2 for our food- we were the 3rd table sat, the server was the best thing from the experience- she went above and beyond to make up for everyone else's poor people skills and service. Our server deserves the mangers job ! The manager was no helping expo the food/ he didn't help run the food/ he didn't offer anything to tables waiting. He did fix the overcharge for drinks but that was it, he could have done so much to help those servers from drowning and could have helped BOH make sure all plates were arriving to tables. He chose to sit on his phone and let his staff drown ! I will not be back with my family to stay at or dine at carousel hotel! It's went down hill from the dirty room to horrible service. AYCE crab legs are a scam here it will take them almost 2 hours to bring you your first plate so that will be all you get. It's a joke,

This was my 3rd year attending the Thanksgiving Buffet at the Reef Restaurant for Thanksgiving. Our seating time was 5pm. We were not impressed with the set up for dining. It was not the usual cozy setting as we were seated in one of the banquet rooms. We were shown to our table and told the food was in the room next door. After going through line for food, we went back to our table, only to find we did not have silverware. We had one of the service staff get silverware for us which took several minutes. By that time our food had cooled down. Not impressed. The can sodas were way too expensive. The dessert left much to be desired. I am sure next Thanksgiving we will ponder whether to make reservations.

Had last seating of the evening. The food was picked over. Some was never replenished. It was bland and needed seasoning. The hotel was oceanfront but the seating was in the reception areas. Large rooms with no view or windows. The drinks were cash only. No one carries cash anymore. The 2 employees we spoke to were pleasant. Not the atmosphere I was hoping for

Worst food I ever had if I would of known this I would've stayed home and had my wife cook a good meal won't be doing this again

Our family enjoyed Thanksgiving dinner here. It was delicious. Everyone we encountered was lovely. We topped it off with some ice skating afterward. It was a fun Thanksgiving!

The meal was far from what we expected. The coffee had grounds in it. The iced tea was not labeled as to sweet or unsweetened. The ‘whipped potatoes' were far from being whipped and were tasteless. The sweet potato casserole was not a casserole but merely chunks of potatoes dumped from a can. The few oysters that could be found in the stuffing were dried up. The butternut soup was not hot and had no seasoning. There were no spoons available and when asked for a spoon, none was provided. Half of the steamed shrimp had a mushy texture. The kid's hamburgers were too rare for kids. The ham was mostly fat. The room was cold and the dishes and cups were cold. By the time we sat down with our food, it was cold. The waitresses appeared to have little training and were seldom scene. The only items that were good were the turkey breast, french fries, carrot cake and sheet cake. This was no means worth the high price that we paid. Needless to say, it is off our radar for the future!

Excellent food drinks are good and for the price everything is fresh

Kid-friendliness: Good kids food

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crab Cakes, Crab Legs, Crab Cake Sandwich, Steamed Shrimp, Chicken Tenders

My steak was not cooked correctly (overcooked). No big deal asked the waiter if they could correct it- I understand this is a hassle as I have worked service industry for many years, however when you are spending money for a meal you want it cooked correctly. The manager came out and was so nasty and condescending making it seem like we did not order the steak correctly and it was cooked perfect because “he’s been a chef”. The meal/atmosphere was completely ruined after that. We won’t be back.
We really enjoyed our server and the waitstaff was very attentive to us and our children when we first sat down. We all had high hopes! We witnessed another table having issues with said manager and dirty to-go containers. Trust me. Go somewhere else.

Atmosphere: 2

Food: 2

Service: 5

The Penne Baltimore was sub-par. The sauce was tasteless but the shrimp was good. The penne was well passed el dante. The potatoes in the loaded potato soup were not fully cook. We thought we'd bring it home and microwave it, but the containers were previously used and were full of greasy residue. The manager came over but was condescending and we were the second customer who complained about the food in our section.

Atmosphere: 3

Food: 1

Service: 4

We had a few meals here and the waitstaff was lovely. We had Maddie as a bartender and she was *amazing*. We also enjoyed the male bartender (sorry I forget his name). The male manager, with the short, spiky hair was a little off putting. When I wanted to give a compliment and asked if he was the manager he gave me an attitude. The bartender outside also gave a little attitude at 9 PM. But overall, we enjoyed the food and our time.

Atmosphere: 5

Food: 5

Service: 5

Pricey but good

Atmosphere: 4

Food: 4

Service: 4

The food was great. Service was great. They have GF noodles and other menu items which is fabulous. It was delicious ?

Dietary restrictions: GF ! They know the diet and have noodles, shrimp, Cesar salad etc.. THANKFUL!

Atmosphere: 4

Food: 5

Service: 5