Baskin-Robbins

I asked about dairy free options, which Baskin-Robbin’s corporate page says they carry. I thought I could bring my grandson there for dessert. He can’t tolerate cows milk. All they had that was dairy free was daiquiri sherbet. A pretty weird flavor and not really fit for a child. So, they state the are vegan friendly but don’t provide the product. Ableist pandering strikes again. Do better Baskin-Robbins.

Vegetarian options: Despite what Baskin-Robbin’s corporate website says individual stores offer very few dairy free ice cream options.

Dietary restrictions: How hard is it to provide a flavor or two of dairy free ice cream? Even plain vanilla would have let us take my grandson to a place where he could participate in Getting ice cream with everyone else.

Kid-friendliness: My grandson can’t tolerate cows milk. The only dairy free option they had was daiquiri sherbet. A weird flavor and not good for a child.

Food: 1

Service: 1

Went to buy 2 prepackaged quarts of ice cream which I usually buy at another Baskins Robbins. Looked at the posted price, asked for the 2 quart prepackaged price, clerk ran up a price over $2.00 more. When I pointed out the posted prices he said those weren't right, he didn't know about any 2 quartprepackaged pricing and said there was nothing he could do. Did he pocket the difference? I won't be back. Correct your prices, which are higher than other Baskin Robbins.

Should be called soft serve, one scoop melted before I could finish. Way to soft. It's ashame this ice cream use to be the best. TURN YOUR COOLERS BACK DOWN WHERE THEY USE TO BE SO THE ICE CREAM WILL BE GOOD AGAIN. MUCH TO SOFT.

I went this morning to get Cappuccino Blast and tried to order from the inside counter but was told the register was not working. They told me that I would have to wait in the LONG drive-thru line, and they can ring me up at the register by the drive-thru window. If I wanted to order something from Dunkin Doughnuts, they would help me inside. When I asked why they would not ring me up from the same register as the drive through an employee said to me "I can go to another Dunkin Doughnuts". I just moved into the area 3 weeks ago, I would love to keep going to this location because it's the closes to my house. When I asked to have the district manager name and phone number, I was told they couldn't give me that information. By the way, there is no managers at this location. Please get a manager, these employees need to be watched!!!

They had flies on the donuts. The customer service is mediocre. Walked in and stood and no one said anything, including the manager . Had an ice cream that was so gritty like it was there for years. It was so terrible I threw it away. 0/10

I had forgotten how good their ice cream is.

Don’t go here for any pre-designed sundaes (like a banana split or one of their layered sundaes) because even though they are on the BR website (& in the case of the banana split still on the store’s menu board), they don’t offer them anymore. Just some kiddie ones and the boring sundaes with a sauce and whipped cream. Won’t be back. And I’ll take my Dunkin’ business to another location as well.

Dunkin ... Baskin Robbins.. same thing. They never get the order right. I just sat there in the drivethru as they argued with me about whether or not I put an order in, and then when they were arguing they didn't put my order in that I also was getting at the drive through.

Didn't get what we ordered but was still yummy. We had breakfast sandwiches

Best Ice Cream ever!

Carmel Praline, yum yum

The customer service is always excellent and the are very friendly!

Okay for donuts, coffee, and hasbrowns. (Although they gave me a completely wrong donut order once via drive through). I don't suggest venturing any further than that. I ordered a chocolate chip cookie dough milkshake, got a Cookies-n-cream shake, which was the consistency of a glass of milk with ground Oreos soaked in it. Employees swore it was in fact a chocolate Chip Cookie Dough shake, instead of just correcting it. If your order is wrong, just take it with you and save yourself some time and grief.

Great iced coffee and frappuccinos!

This place is a Dunkin Donuts Bask in Robins combo. It is a nice neighborhood ice cream/coffee shop but the many employees don't seem to be well trained. Coffee is hit or miss. Make sure u taste ur coffee before u leave.