Dunkin'

I go to this DD occasionally, the service is typically reasonable, but the coffee is never good. It’s usually burnt. Today it was very burnt and the donuts I ordered weren’t in the bag, so I went back and requested two fresh cups of coffee and the donuts I paid for. I received the donuts and more burnt coffee. The person at the window was rude, dismissive and irritated, after my order was screwed up. I’ll never go there again. Granted, I’m always polite and while the customer isn’t always right, when the customer is pleasant, they should at least get that back in return.

Food: 1

Service: 1

This location will refuse to put any cold foam on hot drinks, saying the manager will fire them 😂😂 I get cold foam on top of my hot drinks at literally any other location, no problem lol

Atmosphere: 1

Service: 2

So recently the coffee hasn’t been great, until today. But the breakfast wrap is another story. Either it was a leftover from yesterday or cooked way too long. The hash browns were delicious though.

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Hash Browns

The best way to beat the post-medical-visit blues? A seasonal bev at this local Dunkin! I’m staunchly anti-waiting in drive-thru lines, so I strutted inside. The service? Stellar. Quick and friendly, like a caffeinated hug from an old friend.

As an added bonus, I got a delightful dose of donut history from the friendly gentleman behind the counter. Apparently, the original “Dunkin’” donut had a little nub handle so you could “dunk” it into your coffee. Genius, right? It’s a shame that in today’s world, nobody has time to actually dunk—talk about a lost art!

Now, onto the drink: my “basic girl” pumpkin spiced latte was spot-on! No syrupy disaster here—just the right balance of flavors. Kudos for avoiding the gallon of sugared syrup that could send anyone into prediabetes!

However, I do have to mention the hash browns. Normally a crispy delight, this time they tasted like they were swimming in old oil. I’d suggest asking for fresh ones if you give them a try.

Donut worry about a thing and stop by!

Atmosphere: 5

Food: 4

Service: 5

I've never encountered people who hate their jobs as much as the employees at this Dunkin. When I pulled up to the menu, the lady greeted me with a "yeah?" And just like the two other times I tried this Dunkin, they are monotoned and blah. The large scary gentleman threw my food out the window at me mumbling something. The drinks and food are barely edible and I know it's the same stuff as all the other dunkins so not sure how that happens. We'll stick to driving further to the Millersville Dunkin

Atmosphere: 1

Food: 2

Service: 1

I use mobile order for this location. The staff are super efficient, and the quality of the food and coffee is always consistently favorable. You guys are great!

Food: 5

Service: 5

Slow service. Stressed out and understaffed. Burnt bagel. Don't bother to use The Best of Odenton Shop local coupons. Staff never know anything about them and the bar code always rings up expired.

Atmosphere: 2

Food: 3

Service: 2

Gave me a half frozen wrap, and soggy lukewarm bacon.

Atmosphere: 1

Food: 1

Service: 4

Joseph is a very helpful, fun and witty person to have serve you. I look forward to him taking my drive thru order every time I come though which is usually 5 days away week! I even see him occasionally on base or at the one on Annapolis rd. He’s awesome! Tell him we said Thanks! - The Avery Family.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Munchkins Donut Hole Treats, Croissant, Bacon Egg and Cheese, Egg and Cheese, Iced Macchiato

had the most dreadful experience at the Dunkin’ Donuts in crofton. Not only were their donuts WARM. but the atmosphere inside was unbearable. It felt like stepping into an oven—literally! The air conditioner was more for decoration than function, blowing warm air like a hairdryer. I was sweating more than I would at a sauna.

Atmosphere: 1

Food: 3

Service: 5

The donuts are always hard and stale. Like do y’all even replace the donuts every single day? Oh and i forgot to mention that they’re hard. don’t get the donuts

Atmosphere: 5

Food: 1

Service: 4

So overrated, but they're everywhere, and our culture thrives on convenience. Sad but true. Maybe in a perfect world we can have high-quality food that is also convenient.

Very odd unsatisfying experience. Went to the drive-through to buy a hot chocolate for my daughter. The sign on the menu board said they were out of donuts. I ordered the hot chocolate and the man gave a big sigh, waited, and finally told me to come to the window. We waited a considerable amount of time for anyone to come to the window while we could hear the employees chatting. The older man came to the window and did not make eye contact but told me it would be a while and took my payment. After another long wait he put the drink on the window and walked away without saying a word or even looking at us. That was all bad enough but when my daughter sipped her hot chocolate it was black coffee.

Food: 1

Service: 1

Very fast

Atmosphere: 5

Food: 5

Service: 5

Very odd unsatisfying experience. Went to the drive-through to buy a hot chocolate for my daughter. The sign on the menu board said they were out of donuts. I ordered the hot chocolate and the man gave a big sigh, waited, and finally told me to come to the window. We waited a considerable amount of time for anyone to come to the window while we could hear the employees chatting. The older man came to the window and did not make eye contact but told me it would be a while and took my payment. After another long wait he put the drink on the window and walked away without saying a word or even looking at us. That was all bad enough but when my daughter sipped her hot chocolate it was black coffee.

Food: 1

Service: 1