KFC

1682 Annapolis Rd, Odenton
(410) 551-7845

Recent Reviews

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Jakobe Smith

Food is horrible!!! This place needs to be shutdown asap

Atmosphere: 1

Food: 1

Service: 1

Ann Dam

They need to change their grease. The chicken is really dry and dark color. I tried some few bites and had to throw the rest away. I should have looked at the reviews before coming to this location. Never again

Jay Mahpiya Zi

Poorly managed and manners wasn’t pleasant sure the lady with the light blueish green stocking cap needs some customer service training and the older bald gentlemen as well yes you are a lead but please be more outspoken or don’t be the lead..

Atmosphere: 1

Food: 1

Service: 1

Mary Sojka

It’s like there’s no chicken. It’s almost like a poorly made homemade attempt. Honestly, what happened? This place is great in NJ and TX, but is it all MD KFC’s? Are they all this bad?

Food: 1

Yuliia Melnykova

We decided to go to KFC, ordered a large portion for the whole family, and when we got home, we were disappointed, the breading was falling off, a lot of fat, the oil was clearly not fresh, after eating 2 pieces, we just felt sick, everything looked terrible. It's not worth the money we paid.

Atmosphere: 2

Food: 1

Service: 3

Justin

How is this place still open? Out of saucy nuggets just keep it moving. Popeyes is right down the street!

Atmosphere: 1

Food: 1

Service: 1

Andrew Arkel

If they were anymore unorganized and half the people are not even trying to help! Very sad times!

Atmosphere: 1

Food: 1

Service: 1

Victoria Taylor

Should've known better to go there again. Just like last time, the chicken was old & extremely greasy.

Atmosphere: 3

Food: 1

Service: 3

Steven Jace

Probably the worst KFC that I’ve ever been to I mean yes I get it it’s fast food they messed up my order they was very rude the place was filthy dirty poor service the food was terrible I strongly recommend that you never enter this KFC it was horrible

Me

DON'T IGNORE THE REVIEWS! I wasn't smart and decided to venture over to this KFC today despite the many warnings I read in these reviews. This food was terrible. Old grease, overly seasoned, inedible. Avoid this location!

Atmosphere: 1

Food: 1

Service: 2

A Olaosebikan

This chicken is the worst KFC ever. It’s like the fried chicken was cooked for more than a week. The chicken lacked flavor and taste. Also, location was untidy. I rate this location 1/2 a star.

Emerson Alvarez

the biscuits were the best

Atmosphere: 5

Food: 5

Service: 5

Angie Hernandez

Ordered this from DoorDash delivery. I'd gotten the Taste of KFC 6 piece. It arrived hot, but right away, it smelled strange and looked burned. I'd assumed it'd still taste just like any other KFC regardless, and it was just me, but omg, the other reviews are accurate. This is the worst KFC I've ever had.
Ok, so let's get it right out, the process of cooking chicken at KFC is virtually entirely automated. This ensures the consistency in flavor and food quality. However, if something is off, like someone missed the timer and the chicken burned, the procedure is to throw out the batch, check the oil (or throw it out), and try again. Very standard procedures for food franchises. BUT, instead of following the procedure, this staff decided to serve the burned chicken (as if we wouldn't notice). NOW, another factor to consider with this odd smell and taste is whether the oil was "old" or contaminated by previous burned batches. If it was, in general, you could compromise the quality of the food being fried within that oil if it's not been replaced. How do I know the oil was the issue? Burned fried chicken doesn't taste like it's been stored in a pine cabinet and deep-fried in it. This chicken was NO GOOD after being fried in the bad oil. You could smell it right off. This means the negative reviews on the operations of this location are 100% accurate. The staff either don't care or are too lazy (or both) to serve food correctly. Literally, this kind of staff can destroy a franchise owners ability to retain the franchise license... which is pricy (fyi). I'd fire each and every one of the food staff and hire people who really need a job, want to work and take pride in their job. I know it's hard work to find them, but as a restaurant owner, myself, you can bet your last dollar, those people exist, and it pays to have them. Your entire livelihood and reputation are on the line, even if you're a large franchise. If they don't ditch this staff, I'd not eat there again. Seriously, this chicken I'd received is a huge indicator that the chicken you receive will likely not be any good.

Food: 1

Malachi Henderson

Staff doesn’t wear gloves.. Staff completely ignores online orders that should be picked up with contactless delivery through drive-through, but they make you come inside and wait instead. Worst customer service ever in extremely unsanitary, not clean at all cross-contamination. Does not care at all about customers. Does not give refunds if they screw up your order even if it’s their fault. Beware, don’t spend your money here go somewhere else!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Rico Simmons

It was okay.

Atmosphere: 3

Food: 3

Service: 3

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